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Laughing Hens Reviews

4.7 Rating 9,281 Reviews
93 %
of reviewers recommend Laughing Hens
4.7
Based on 9,281 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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About Laughing Hens:

Your online shop for all your knitting and crochet needs.

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Anonymous
Anonymous  // 01/01/2019
I'd love to, but my new crochet book has not yet arrived!
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Posted 5 years ago
Are still waiting for the wool to arrive I guess it slower because of covid but can you check it out for me please Its a New Zealand address
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Posted 5 years ago
I still haven't received my order!
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Posted 5 years ago
This Erika Knight pattern was very poor quality. Clearly printed off on a printer with low ink levels. Can barely read it......😞!
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Posted 5 years ago
I am still waiting for my pattern. 😔
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Posted 5 years ago
The chart for the wrap didn’t seem to be there or was not clearly marked so having to use the instructions wigh my own pattern combination
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Posted 5 years ago
I ordered a pattern book by Rowan and have yet to receive it. I sent an email by did not get a reply.
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Posted 5 years ago
Yarn lovely- downside pattern quoted 3 balls but I actually needed 4.
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Posted 5 years ago
My order came over A month late. The label was illegible and I think that added to its delay in getting to me besides the problems with COVID-19 shipments. I aborted the project I was going to make because it took too long and I had already started on something else so I sold the one I bought from you at a discount to a friend of mine. I won’t be buying yarn from you again, as the shipment should’ve included FedEx delivery.
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Posted 5 years ago
Have not received the order Contacted customer service and was told it was otw.
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Posted 5 years ago
Long delivery time
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Posted 5 years ago
I have been trying for days to get a response about an item that seems to be hung up in shipping. No answers despite repeated requests.
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Posted 5 years ago
Unfortunately I was sent the wrong sized needles. 4.5 instead of size 4 that was ordered.
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Posted 5 years ago
I purchased the Florentine throw and Check Mate Throw patterns. The Florentine throw has a 16st pattern rep, but contains instructions for a 38st pattern rep, so does the instruction for the Check Mate throw. It looks like the Florentine instructions are the same as the check mate. Please explain?
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Posted 5 years ago
Phoned to cancel order and it was agreed that website said it was for age one and the pattern only started at age two - so was told that the order would be cancelled. It wasn’t, money taken, and despite an email from me order was fulfilled. I couldn’t be bothered to argue further as it was coming up for Christmas. Not happy and not made the cardigan!
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Posted 5 years ago
Unfortunately I have not yet received any knitting thread from. I did receive the book and was looking forward to starting my socks. I thought perhaps there was a delay. I would be pleased to hear from you. Pat talbot.
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Posted 6 years ago
I only wanted two pairs of knitting needles in stainless steel. I was sent two pairs in bamboo and then when I called to point out what had happened the member of staff told me I had been sent more "expensive" needles as if that made everything ok. I understand it was human error but not sure how relevant being sent more expensive needles was as they were still wrong. However they did apologise (eventually) and put it right.
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Posted 6 years ago
I apologise you were sent the incorrect needles. We have not sent on the correct needles and hope you are enjoying them.
Posted 6 years ago
Postage options not made clear on website and completely ignored my special delivery instructions so not shared with delivery company. Owner admitted her mistake but didn’t go far enough to keep me as a customer.
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Posted 6 years ago
I ordered yarn on March 14, 2019 and it is not April 16 and I still do not have it. I live in the USA so perhaps that is the problem. Unable to track after it hit the US so I do not know if I will ever get it. Sorry this is no reflection on the company but be aware of the lead time if you live in the US.
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Posted 6 years ago
Has been over a month and to date the patterns I ordered have not arrived. I spoke with customer service and they did send digital patterns but have not credited me the difference yet.
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Posted 6 years ago
Laughing Hens is rated 4.7 based on 9,281 reviews