Laughing Hens Reviews

Name: Laughing Hens
Address: The Croft StablesStation LaneGreat BarrowCheshire, Chester
Rating: 4.71

4.7 Rating 9,281 Reviews

93 %

of reviewers recommend Laughing Hens

4.7

Based on 9,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Laughing Hens:

Your online shop for all your knitting and crochet needs.

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Laughing Hens 5 star review on 13th June 2025

DR HEATHER R PRSTWICH

1018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of knitting equipment”

Helpful Report

Posted 4 years ago

“this item has still not arrived??? so unable to comment!!”

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Posted 4 years ago

“Pattern was bought as a present and sent in a cheap envelope. Pattern wasn't even stapled together properly. Postman then folded cheap envelope in half to post through door. Should have been sent in a do not bend reinforced envelope. Did send an email but was just told they'd inform management. Heard nothing since. Obviously couldn't give as a present. Complete waste of money.”

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Posted 4 years ago

“Shipping was prompt, but sadly item never received & follow up email not responded to.”

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Posted 4 years ago

“Still waiting for the rest of my order”

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Posted 4 years ago

“Predictive text messed up my address, I put it right at the point of order however; the system kept the wrong address. My order was sent out even though I immediately made contact when I received my confirmation emial. I have asked for help, and received an unhelpful email back advising the yarn had gone out and nothing would be done. I have not even received a polite mail to explain the system. I am disappointed, have no yarn and no help or apology for a system that cannot update.”

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Posted 4 years ago

“Several orders I have placed on this site have had some kind of mistake in them, whether it's a missing item or the wrong item. Customer support used to be great and rectify the issue immediately, but my last order took a while to get a (quite dismissive) response, and eventually I stopped getting a reply whatsoever. Honestly a shame because although it's maybe just down to the site being busy right now, it's really soured my opinion of Laughing Hens.”

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Posted 4 years ago

“Book arrived pretty damaged. I was not really surprised it was damaged, it was poorly packed. Especially when you consider it was international transport. Got in touch with customer service immediately, a new one is on the way now. So............... I will keep my fingers crossed and hope that this one will be in a much better shape. Another thing is : i was charged $5,95 by PAyPal for the financial transfer, which -I think- Is ridiculously high.”

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Posted 5 years ago

“I have not received my yarn yet.”

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Posted 5 years ago

“6+ weeks later I still have not received my order. I’m sure it’s the fault of postal services but flights have been coming to Australia several times a week and my order is only envelope size. Very disappointed. Will it ever arrive?”

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Posted 5 years ago

“Paid $23.00 For express but didn’t not receive until 3 weeks...👎🏻”

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Posted 5 years ago

“I haven’t received my package yet!! I ordered 5/30 and received shipment email 6/1”

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Posted 5 years ago

“I placed two orders on two consecutive days. The first order came in after about two and a half weeks. I have not yet received the second order and it has been a month. I expect it has been lost en route. I was going to send you an email today about this problem. And then I received your email. I hope you can rectify the situation. Thanks Lynda”

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Posted 5 years ago

“I never received the pattern so how can I comment and show pics”

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Posted 5 years ago

“I am nothing give any star because I placed the order on 05/22/2020; got a message about shipping on 05/26/2020 and I didn’t get my stuff yet and more than one month passed by.”

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Posted 5 years ago

“Still waiting to receive”

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Posted 5 years ago

“I do wonder why you have sent me this as I am frustratingly waiting on a second ball to arrive .. order placed 4 th May.on 14th told 2nd. Ball to be dispatched within 10-14 days . Still no sign . I have since had to source the wool elsewhere and it arrived within 24 hrs . It would have been helpful to know before the first ball was dispatched that there was a problem as I would have cancelled the order as I am knitting for an imminent new baby .”

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Posted 5 years ago

“I ordered a pair of 3.5mm needles but I got a single in 3.5 and one in 4.5.”

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Posted 5 years ago

“I'd really like to submit a photo, but my crochet hook hasn't arrived yet. I've written 2 notes to you regarding the same issue. I've received nothing--except this!”

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Posted 5 years ago

“I have as of yet to receive what I bought . I have no review .”

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Posted 5 years ago

Laughing Hens is rated 4.7 based on 9,281 reviews