Laughing Hens Reviews

Name: Laughing Hens
Address: Unit 2 Europa Court, Deeview Boulevard, Chester, Cheshire West and Chester
Rating: 4.71

4.7 Rating 9,470 Reviews

93 %

of reviewers recommend Laughing Hens

4.7

Based on 9,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Laughing Hens:

Your online shop for all your knitting and crochet needs.

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Laughing Hens 5 star review on 4th March 2026

Mrs H P Farquharson

Laughing Hens 5 star review on 18th February 2026

Anonymous

Christa Wiens

1044

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent web site and great value for the money. Delivery was very quick and really happy with my purchases.”

Helpful Report

Posted 3 years ago

“You ask me how my project developed? Well, I ordered wool worth 125 € on 9th December and received it 4,5 weeks later, on 11th January, 2 days ago. Surprisingly, the postman demanded another 30€ trade tariff from me when handing over the parcel to me. That was not mentioned when I bought the wool. So I am quite disappointed about my purchase and the bad bargain and will surely not order anything at Laughing Hens again.”

Helpful Report

Posted 3 years ago

Hello Jutta You should not have been charged duty on your orders as we have already paid this, Please contact us on sales@laughinghens.com and we will resolve this for you.

Posted 3 years ago

“Good choice of wools and good service”

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Posted 3 years ago

“The yarn winder was everything that we had hoped for. We are so pleased. Laughing Hens got it shipped to us when that model was nowhere to be had in North America. Thank you so much.”

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Posted 3 years ago

“Thank you. My order arrived quickly and the wool was as I expected. Thank you”

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Posted 3 years ago

“It was for making hats with slightly difficult pattern but all turned out very good and the family loved their matched hats as they got them as a Christmas present. The order was dealt with efficiently and it was received very quickly thank you very much.”

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Posted 3 years ago

“Excellent as usual”

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Posted 3 years ago

“Decent products and fast shipping. I had to modify the swift mount to securely hold to a table edge as the wooden screw and threading stripped immediately. I bolted one of these through the striped threading hole and it solved the problem for me. https://www.amazon.com/gp/product/B09WJMCDCZ/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1”

Helpful Report

Posted 3 years ago

“I am very happy with the yarn ordered, but the shipping time was was unfortunately very long. I ordered December 4th and the package arrived on January 10th. I was about to call to report IT LOST! This is my first order from Laughing Hens.”

Helpful Report

Posted 3 years ago

“Yarn was a perfect match for my socks. Took a little while to arrive but not fault of the company. Rotating mail strike in the UK .Will definitely order from the Laughing Hens again.”

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Posted 3 years ago

“Great service thank you”

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Posted 3 years ago

“My order came very quickly given the postal problems and was well-wrapped. I will certainly use the company again.”

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Posted 3 years ago

“A very helpful company with good communication and the order was promptly delivered.”

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Posted 3 years ago

“Loved the web site but poor communication regarding problems receiving downloadable patterns. No response to my emails; phoning was more successful although one of the patterns sent was not the one ordered.....now resolved but would appreciate an option to have patterns sent by post.”

Helpful Report

Posted 3 years ago

We apologize you are not happy with the service received from us and are glad we have now resolved this for you.

Posted 3 years ago

“Everyone had socks for Christmas this year ... mostly Regina Pairfect but after a few tries I was successful with Regina Design Line in starting at right point. Sue Hoskinson”

Laughing Hens 5 star review on 5th January 2023

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Posted 3 years ago

“It's been a month since my order was shipped and I have not received it. I have advised you of this but to date have had no reply. I am very unhappy as you can imagine.”

Helpful Report

Posted 3 years ago

Hello Your order has been returned to sender due to not being collected, therefore we have issued a full refund. If you wish to receive the yarn still please place a new order. Kind regards Laughing Hens

Posted 3 years ago

“no impressed by service. I emailed customer services minutes after ordering to cancel. They did’t respond for a few days after they had sent the order. Not a great apology. won’t be ordering again.”

Helpful Report

Posted 3 years ago

We apologies we were unable to amend you order as it had already been processed.

Posted 3 years ago

“Purchased 3 pairs of leather slipper bottoms, which I have previously bought from elsewhere. Not only were they cheapest on price, but the delivery was fast (considering the mail strikes at the moment - arrived in time for Christmas with plenty of time to finish my projects. Good quality product that will last years.”

Laughing Hens 5 star review on 4th January 2023

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Posted 3 years ago

“Package arrived in good shape and in 3 weeks from time of order to the west coast of Canada during the Christmas rush. Thank you.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

Laughing Hens is rated 4.7 based on 9,470 reviews