LampShopOnline Reviews

Name: LampShopOnline
Address: Carrwood Park, Selby Road, Garforth, Leeds, Leeds
Rating: 4.62

4.6 Rating 14,442 Reviews

92 %

of reviewers recommend LampShopOnline

4.6

Based on 14,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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LampShopOnline 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The light is completely smashed on arrival. Had to reschedule deliver to a different address due to it saying a signature was required then found the package delivered the following day to the original address and no one had signed for it, signs of forceful damage and the light completely smashed. FedEx tracking says someone signed called R.White with no-one living in the house woth a name starting with R and the surname incorrectly spelt. I can only assume not only has the delivery driver treated the package terribly they have also forged a signature in an attempt to say it was delivered OK. Now I'm picking up tiny pieces of broken light from my floor in the hope that my young children don't end up getting cut. So not great.”

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Posted 1 year ago

“I am still waiting for a reply to my email so that I can order.”

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Posted 1 year ago

Good Mornin Maurice, I'm sorry to hear you have yet to receive a reply, Would it be possible for you to call on 0113 8876270 so that we can assist you? Kind regards, Customer Services

Posted 1 year ago

“Arrived late even when paid the extra & within the time frame for next day. Got refunded the 1st class postage but hey cancelled the job so not happy as a company. One of the light was damaged.”

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Posted 1 year ago

“Next day delivery never materialised, they never answer the phone”

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Posted 1 year ago

“My order has not yet arrived. In spite of your web site saying that this product was in stock it has taken several weeks for you to dispatch it.”

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Posted 1 year ago

“Awful unfortunately. Ordered a bulb almost 2 weeks ago, paid extra for next day delivery and still haven't received the order. Rang and enquired and was told that the delivery charge would be refunded, which it hasn't.”

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Posted 1 year ago

“The Wrong Lamps were sent”

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Posted 2 years ago

Good Afternoon, Would it be possible for you to contact us on 0113 887 6270 so that we can discuss this Kind Regards, Customer Service

Posted 2 years ago

“Terrible, took weeks for three bulbs to turn up. Will use amazon next time.”

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Posted 2 years ago

“Sent me the wrong one I showed them that it was the wrong one and they denied even tho I shown evidence of that and still they wouldn’t do anything and lied to me many times. Shocking”

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Posted 2 years ago

“I complained about the light bulbs not working and my queries were left unanswered.”

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Posted 2 years ago

Good Afternoon, I'm very sorry to hear that you have a faulty item. Please contact us on 0113 887 6270 or email help@lampshoponline.com quoting your order ref, and we will assist further. Kind regards Katie Breslin Customer Service Advisor

Posted 2 years ago

“I can't tell you what my item is like,I haven't received it yet! Richard Munden”

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Posted 2 years ago

“unfortunately one of the frames was damaged”

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Posted 2 years ago

Hi Nicholas, Apologies for any inconvenience with this order. If you haven't already, please contact our customer service team and we will replace any damages as quickly as possible. LampShopOnline Team

Posted 2 years ago

“please edit sales invoice ASAP”

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Posted 2 years ago

“Wrong tubelights sent in, returning I wanted T8 840 tube not these short ones- please send correct length ones, Thanking you, rao”

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Posted 2 years ago

Hello Sainath, Unfortunately the wattage determines the length of the tube so I fear you may have ordered incorrectly. 'T8' Refers to the diameter of the tube and '840' is just the colour reference. If you want to get in touch with our team and we will be able to confirm the correct option for you. Lampshoponline Team.

Posted 2 years ago

“I purchased next delivery. The item didn’t arrive on time so I had to source an alternative from another supplier. I requested cancellation on two occasions but they ended up delivering a week after order. Despite requests they have not reimbursed me and do not respond to emails.”

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Posted 2 years ago

“Ordered lamp on Sunday 26th Feb. Stated to expect delivery Thursday 30th Now 4th March . No communication no delivery”

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Posted 2 years ago

“Twice led tubes received and both times broken. Someone is failing to learn.”

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Posted 2 years ago

“Hard to say really no correspondence on my order,tried calling wouldn't connect,emailed to find out my order 2 days no reply doubt there will be till Monday so make that 5 days.so not got my order yet and all the above issues.supposed to be 48 hour tracked but no email to say if any issues”

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Posted 2 years ago

“product arrived promptly but turned out to be unsuitable, company unhelpful with returns”

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Posted 2 years ago

“I did not received my order. So this 1 star quite generous from me.”

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Posted 2 years ago

LampShopOnline is rated 4.6 based on 14,442 reviews