LampShopOnline Reviews

Name: LampShopOnline
Address: Carrwood Park, Selby Road, Garforth, Leeds, Leeds
Rating: 4.61

4.6 Rating 13,626 Reviews

92 %

of reviewers recommend LampShopOnline

4.6

Based on 13,626 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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LampShopOnline 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bulb arrived broken and despite numerous email and phone calls I have had no reply from the company”

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Posted 3 months ago

“Did not receive”

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Posted 4 months ago

“Wrong size”

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Posted 4 months ago

“Not satisfied”

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Posted 4 months ago

“I ordered 2 fluorescent light tubes.. when I opened after delivery.. one was broken.. the glass tube all smashed.. would not recommend thus company.”

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Posted 4 months ago

“Once again i got fooled into buying an item that didn't fit. I searched the correct item ans as an alternative there was a a cheaper alternative next to it, which i naturally bought, only to find that it was slightly different and therefore useless - the return cost is more than the cost of the bulb .”

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Posted 4 months ago

“I ordered 3 lights not even one of them worked,m. Waste of money.”

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Posted 4 months ago

“I had assumed the tube bulb would be ok as it was very well protected with packaging for postage. But when I actually got around to fitting some four weeks after arrival it did not work. I could hear the filament rolling lose in the tube!”

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Posted 4 months ago

“Items received are damaged, still waiting for a refund. Customer service do not care. Will never use again.”

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Posted 4 months ago

“Unfortunately I am having to fault find as this product still does not work.”

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Posted 5 months ago

“Unfortunately I never received it. As it was sent to a completely different address, so I had to buy another one! I can't even send the item back for a refund as I do not have it. I'm not happy about this at all!”

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Posted 5 months ago

“I ordered what I thought was a light for my garage and was disappointed to find on delivery that the package contained only the fitting and no tube. Not much good as a light without the tube! and on inspecting the fitting found it very flimsy with plastic connections. I have now had to make do with trailing a couple of ordinary bulbs linked across the ceiling. A costly mistake on my part for not reading the small print!!”

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Posted 5 months ago

“Took three weeks for my order to come should have been 3-5 days??? Not impressed.”

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Posted 6 months ago

“Frustrated. there was no way to get a delivery notification from the courier, so they literally asked me to stay home 24/7 waiting. ridiculous. after waiting 4 working days to get my order delivered, i received it damaged and not usable. Have sent an email for refund but no follow up.”

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Posted 6 months ago

“It's been 11 days and I have still not received my purchase. In all, the service has been abysmal. I certainly will not be using you again.”

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Posted 6 months ago

“One of the bulbs was smashed so I refused delivery. Despite emailing I have heard nothing since.”

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Posted 6 months ago

Good Morning Phil, I am very sorry to hear this, Would it be possible for you to get in contact so that we can rectify this. Customer Services: 0113 887 6270 (Mon-Fri 08:30-17:00) Thank you,

Posted 6 months ago

“Goods damage on delivery and still waiting For refund. Don’t bother with them”

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Posted 6 months ago

“Its been 15 days still didn't receive my order, Chat services very poor.”

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Posted 6 months ago

“Hi My item was sent out last week but sent to the wrong address. It was then sent back to you. The item was allegedly sent out again and allegedly I wasn’t home. This is not true I have 3 cameras on my property and no one tried to deliver my item. Can you please tell me why I haven’t received my goods yet ? I am not happy with the way I have been treated.”

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Posted 6 months ago

“This is first time we used LampShopOnline and the last! Complete and utter nonsense from your customer services. Ordered around £800 worth of goods guaranteed for next day delivery and it didn’t all arrive. Had to keep chasing and then requested for a refund of the carriage which was done and nothing else to compensate for the fact that we had to get our electrician in twice to install out lighting due to a 4/5 day delay from your end!! Sharon did apologise and kept repeating she had refunded the carriage like it was such a major deal £4.16!! Thank you for providing a rubbish service and for creating more work for us.”

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Posted 6 months ago

LampShopOnline is rated 4.6 based on 13,626 reviews