lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.47

4.5 Rating 1,741 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,741 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to use No problems with delivery.”

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Posted 2 years ago

“Very good prompt supply of bulbs as ordered. Excess of plastic in the packaging, possibly..”

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Posted 2 years ago

“Arrived with no issues.....”

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Posted 2 years ago

“It was very easy to order and was informed that the item was dispatched on the Wednesday and by the following Monday the item had not been delivered so I then left a message with your customer service asking them to contact me and advise as to when I can expect delivery of my order. By the end of the day I received a message from Royal Mail 48 informing when to expect delivery which would be in two days time which it did. Customer Service never did return my call. Just makes me wonder how long it would have taken had I not contacted customer service, room for improvement. The problem was not the delivery company but the item being processed by lamps on line. Delivery was on time once Royal Mail received the item.”

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Posted 2 years ago

“Good service will use again”

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Posted 2 years ago

“As described, prompt delivery”

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Posted 2 years ago

“My order was dispatched promptly but sadly crushed in transit. I received a refund also promptly, my experience with General Lamps has been positive despite the broken lights which were beyond their control.”

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Posted 2 years ago

“Ordering was easy. Delivery was quick. Pricing was higher than other sites hence not 5 stars.”

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Posted 2 years ago

“The delivery was really good faster than I expected. The computer arrived safely but on setting up the computer worked just a shame the monitor didn't.”

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Posted 2 years ago

“Fast service but very expensive delivery”

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Posted 2 years ago

“Arrived on the date given. Thank you.”

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Posted 2 years ago

“No problem with items purchased, but was noted no advice was sent out on dispatch, or by which courier. First news of delivery was when courier texted on day of delivery.”

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Posted 2 years ago

“I ordered my lamp and received a confirmation email for my order. I also created an account afterwards although on reflection it may have been a better idea to create an account first. I received an email to say my order had been despatched but as I had not created an initial account I was unable to follow a delivery path. I did have an order number but I did not receive any details of how the lamp was to be delivered. It was delivered by Royal Mail, unfortunately I wasn’t in at the time but a kind neighbour took delivery. The lamp was well packed and it works too, I wasn’t sure if it would as the two connectors were slightly different to that of the older lamp I was replacing. All in all good service”

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Posted 2 years ago

“Tubes arrived timeously but very surprised at packaging in a stout brown envelope. The end of the packaging had opened. While I have checked the tubes and they are all working, I count myself lucky as the chance of them being damaged was probably higher than it needed to be.”

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Posted 2 years ago

“Keen helpful and delivered what was required. Excellent”

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Posted 2 years ago

“Quick service. arrived in 2 days. Ordered from the online site.”

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Posted 2 years ago

“I order cool white but The company send me a daylight colour no happy at all.”

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Posted 2 years ago

“Easy repeat ordering and prompt delivery”

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Posted 2 years ago

“Order dealt with promptly and efficiently. The goods when received were well wrapped and are as described. Delivery took longer that I had imagined but I guess that may have been a Royal Mail issue.”

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Posted 2 years ago

“Excellent product for the price. Lights up my outhouse”

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Posted 2 years ago

lamps-on-line-com is rated 4.5 based on 1,741 reviews