Login
Start Free Trial Are you a business? Click Here

lamps-on-line-com Reviews

4.5 Rating 1,872 Reviews
87 %
of reviewers recommend lamps-on-line-com
4.5
Based on 1,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read lamps-on-line-com Reviews
Delivery was slightly longer than expected but wrapped securely and a fair price paid.
Helpful Report
Posted 1 year ago
I ordered 20 E12 10w incandescent bulbs - bulbs of this type are getting hard to come by nowadays so I was relieved to see them being sold in the UK at such a reasonable price in comparison to some of the other, bigger sellers. The items were exactly as decribed on the website, were dispatched quicky and arrived safely (they were really well wrapped / protected against any damage that might occur in the post)... All 20 bulbs were received in perfect condition. The only slight niggle that I have is that when the items were shipped out, I wasn't given any tracking info in the shipping confirmation email (no courier name or tracking number) and so the courier arrived without any forewarning. I missed the first delivery but I easily rebooked a slot for the next working day using a card left by the courier. Other than that slight inconvenience, I'm very happy with the service and would highly recommend this company.
Helpful Report
Posted 1 year ago
Trying to get a similar power whilst cutting the energy usage - seems to do the trick!
Helpful Report
Posted 1 year ago
after my first delivery of lamps were smashed in the post, they have sent me replacements....I can't argue with that..
Helpful Report
Posted 1 year ago
Received the lightbulb I couldn't find anywhere else, so , overall, good job.
Helpful Report
Posted 1 year ago
I would have given this review five stars but for the fact that delivery was extended to over a month due to non availability of the product. The product was ordered on 8 July 2024 and was not received until 19 August 2024.
Helpful Report
Posted 1 year ago
Ordered a pl lamp and found it didnt fit the holder. I spoke to Chris Turton and he said I had ordered the wrong lamp because I wasn't rplacing it with the same wattage. He pointed out the right lamp and I ordered 2 and they arrived promptly and very well packaged. The only comment I would make is that this problem could be identified on their website as ordinary people would not understand the difference. They have refunded the payment for the first lamp but could not repay the packaging cost of £3.98
Helpful Report
Posted 1 year ago
Can’t write a review as lamps not arrived yet. Hopefully soon
Helpful Report
Posted 2 years ago
contacted staff he was very helpful , lamp arrived on time although had difficulty tracking it, lamp ok but not well protected in package
Helpful Report
Posted 2 years ago
delivery was correct and a day early
Helpful Report
Posted 2 years ago
delivered early which was great but 2 of the bulbs up til now did not work l
Helpful Report
Posted 2 years ago
Straight forward website to find the item required and delivery within a week.
Helpful Report
Posted 2 years ago
Happy with the product, but it took a week for delivery.
Helpful Report
Posted 2 years ago
Item ordered was despatched promptly and I was kept informed of progress of order.
Helpful Report
Posted 2 years ago
I found your company while searching on the Internet, and I am very grateful that I was able to purchase the product I wanted.I found this company when I was looking for a lamp because the lamp for a medical device I was using was broken. It was a really good company. I hope you will continue to handle the items.
Helpful Report
Posted 2 years ago
Bought a tube bulb come well packed their was a small delay in delivery but was kept informed would use again
Helpful Report
Posted 2 years ago
The order was exactly as advertised and delivered in good time, I have not had the need to put them into use yet and wonder how the 1000 hour expected use can be easily monitored.
Helpful Report
Posted 2 years ago
very pleased indeed
Helpful Report
Posted 2 years ago
Light fitting exactly as described, although the boxed light output is specified as 7200 lumens rather than the advertsied 6000 lumens - not a problem of course. It seems the item is discontinued which exaplains the short stock but since (like most LED fittings) it cannot be repaired. Delivery was quick and was notified by DHL but we could not link to their site to advise delivery. They note that they delivered to me in person - but in fact I wasn't even in the house and it was just dumped at the front door (my wife was in, but they didn't know) - not a service that warrants the delivery cost.
Helpful Report
Posted 2 years ago
Easy order process.
Helpful Report
Posted 2 years ago
lamps-on-line-com is rated 4.5 based on 1,872 reviews