lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.46

4.5 Rating 1,540 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,540 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought some strip lights for my bathroom. They arrived in good time & very well packaged. Unfortunately they were the wrong lights. I’m not sure if this was the supplier’s fault or mine (should have been T4’s not T8’s) but I wrote to them online with all the necessary info, saying I’d be happy to pay for the required lights if I ordered incorrectly. That was over a week ago. I haven’t had the courtesy of a reply. Incredibly disappointing. Paul M.”

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Posted 3 hours ago

“Great service, speedy delivery, excellent product.”

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Posted 3 hours ago

“Initial postage of order was good, well wrapped and protected. However, unfortunately one lamp broken, which was replaced. The replacement has blown already after 2 days. So not sure about the quality of tubes supplied.”

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Posted 4 hours ago

“Excellent service from this company regarding delivery of six 4' thin fluorescent tubes. Very well packed and all appear to be undamaged although have only needed to fit one of them currently. Price was reasonable considering they were the less popular 'daylight' ones.”

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Posted 4 days ago

“On Sept 3, I got a notice saying "Your Shipment #100224533 for Order #100224533 has shipped." I still have not received the shipment.”

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Posted 4 days ago

“Well packed and arrived on time, would reccomend”

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Posted 5 days ago

“Excellent product fast delivery great price”

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Posted 1 week ago

“Excellent service. Very helpful customer services and quality goods. Thank you”

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Posted 1 week ago

“The fluorescent tube received was well packaged. However, disappointed by paying £15 for the next day delivery. When ordered on Friday a.m. I was expecting delivery on the Saturday. It was delivered on Monday. The shipping description was misleading saying next day delivery, should’ve said next business day. A waist of £15 😟.”

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Posted 1 week ago

Hi David, Unfortunately you placed your order too late for next day delivery. We do make it clear that our deliveries are monday to friday and that we have a cut off of 3pm for next day delivery

Posted 1 week ago

“ITEM QUALITY VERY POOR ,THEN DONT CARE I AM RAISING MY CONCERN, THEY DONT CARE ' they don't take return ' I loose lots money ' item all wast ' we can't use its poor quality”

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Posted 1 week ago

“It was absolutely perfect. Thank you for getting me exactly what I ordered and wanted. Tried other platforms for months and they had it wrong . I’m very thankful that’s why I took my time to give this review.”

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Posted 1 week ago

“I was looking for fluorescent bulbs which cannot be bought in store any more and found exactly what I needed on the website. The ordering process was very easy and the product description was spot on so I knew I was ordering the correct size and fitting for my needs. The product arrived in good time too.”

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Posted 1 week ago

“Ordered two low energy halogen 240V 70W E27 light bulbs 4/7/25 as replacement + one spare for bathroom fitting. Arrived safely and checked both worked ok, but the one I left in failed last night(lasted 8 weeks). Phoned customer service and was told halogens don't come with any warranty...nor would they send any replacement or refund as it's past their 14 day limit. Asked what bulbs do come with a warranty and she didn't know!”

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Posted 1 week ago

Hi Mark, Filament bulbs don't come with a warranty due to the nature of failure of a filament bulb . Some lamps can fail early but others will last well past the average rated life stipulated by the manufacturer. If warranty is important to you all of our LED lamps come with a 2 year warranty and offer excellent value for money. When you are ready to place your next order please give us a quick call and we will let give you a discount to compensate for your disappointment Regards - Technical sales

Posted 1 week ago

“Quick and efficient service”

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Posted 1 week ago

“Excellent service. I'd ordered fluorescent light from another company which arrived broken twice. Lamps on Line's packaging was fantastic and new light works perfectly”

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Posted 1 week ago

“Genuine product delivered quickly and well packed. Thank you”

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Posted 1 week ago

“Lamps came quickly. Well packaged.”

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Posted 1 week ago

“Brilliant service. So helpful”

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Posted 1 week ago

“My purchase was delivered at the agreed time. It was a fluorescent tube. It was well packed - securely. It was installed quite quickly. It produced a good bright light - better than the old tube it replaced. However, the light did not go on immediately when switched on. It took about 13 seconds to light up. It needed a small gadget that was not included in the order. This is a starter that has to be screwed in. We have tried to buy such a thing from another shop but they did not have one in stock.”

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Posted 1 week ago

“excellent ,quick service and very helpful! thankyou”

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Posted 1 week ago

lamps-on-line-com is rated 4.5 based on 1,540 reviews