lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.47

4.5 Rating 1,482 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,482 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivered safely, great!”

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Posted 20 hours ago

“Light bulbs were stright forward to locate and purchase, together with prompt delivery.”

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Posted 1 day ago

“Excellent service and perfect items”

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Posted 1 day ago

“Excellent service”

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Posted 4 days ago

“Easy to use website, the item was well packaged and delivered very quickly. I was very impressed with the service and would use again.”

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Posted 4 days ago

“Professional and helpful”

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Posted 5 days ago

“Great service and a multitude of new and hard to get lamps.”

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Posted 1 week ago

“No complaints. Kept informed on delivery . Excellent service.”

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Posted 1 week ago

“The light bulbs I ordered were not in stock. They did not tell me this and sent an alternative which retailed at a lower price and did not work properly in my lamp. I contacted lamps-on-line and they firstly asked for a photograph to prove that the lamps were different from those odered, then eventually after 4 phone calls admitted that they did not stock the lamps I had ordered. I asked for a full refund and they reluctently issued a returns label, so I sent them back. However the cost of the 2 light bulbs and postage was £31.94 but they only refunded me £26.95. I ma VERY dissatisfied.”

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Posted 1 week ago

Hi Maggie, Thank you for alerting us to this . I will speak with our service team to establish what has happened here and if you have been in anyway been refunded less than you should have we will of course raise an additional credit on your card Best Wishes Sales

Posted 1 week ago

“Delighted with purchase of light bulbs which arrived quickly in pristine condition.”

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Posted 1 week ago

“Easy to order at a sensible price and delighted with speed of delivery.”

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Posted 1 week ago

“Really good service,well packed ,fast delivery, I would recommend this company 👌”

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Posted 1 week ago

“I was pleased to be able to find these short fluorescent lights. They are fine, thank you”

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Posted 2 weeks ago

“Quick, easy and very cheap! Very happy with purchase.”

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Posted 2 weeks ago

“It wasn't easy to find a place that still sells incandescent light bulbs - a MUCH healthier option compared to LED ones. They all arrived well-packaged and working well. The only reason it is not 5* is the lack of communication. I would have preferred some updates while I was waiting for the delivery which took a bit longer than expected. Otherwise great to have a company like this on the market.”

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Posted 2 weeks ago

“Hi great customer service sent a email re my jukebox to see if they could renew my light tube came back very quickly with a updated tube now in and working well thanks to all Charlie”

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Posted 3 weeks ago

“Very well pack but courier used delivery was not to the 9 th July Royal Mail s always quicker to Orkney”

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Posted 3 weeks ago

“The two tubes I ordered are uo and working,all good,I did send an e-mail to say that everything was OK but, along with another e-mail I sent nobody replies,such a shame,not good for customer experience”

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Posted 3 weeks ago

“Arrived bang on time and perfectly packaged. Thank you!”

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Posted 3 weeks ago

“Thanks for a prompt service”

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Posted 3 weeks ago

lamps-on-line-com is rated 4.5 based on 1,482 reviews