lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.47

4.5 Rating 1,590 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,590 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices and prompt delivery.”

Helpful Report

Posted 3 days ago

“Very helpful but let down by the courier dumping the parcel behind the bins in the rain.”

Helpful Report

Posted 1 month ago

“Initial postage of order was good, well wrapped and protected. However, unfortunately one lamp broken, which was replaced. The replacement has blown already after 2 days. So not sure about the quality of tubes supplied.”

Helpful Report

Posted 1 month ago

“My purchase was delivered at the agreed time. It was a fluorescent tube. It was well packed - securely. It was installed quite quickly. It produced a good bright light - better than the old tube it replaced. However, the light did not go on immediately when switched on. It took about 13 seconds to light up. It needed a small gadget that was not included in the order. This is a starter that has to be screwed in. We have tried to buy such a thing from another shop but they did not have one in stock.”

Helpful Report

Posted 2 months ago

“Very good service good product, will definitely recommend this company”

Helpful Report

Posted 2 months ago

“My order was not suitable for me. The return customer service team were very good so this has given me confidence to use again. Thanks B.”

Helpful Report

Posted 2 months ago

“Light bulbs were stright forward to locate and purchase, together with prompt delivery.”

Helpful Report

Posted 3 months ago

“It wasn't easy to find a place that still sells incandescent light bulbs - a MUCH healthier option compared to LED ones. They all arrived well-packaged and working well. The only reason it is not 5* is the lack of communication. I would have preferred some updates while I was waiting for the delivery which took a bit longer than expected. Otherwise great to have a company like this on the market.”

Helpful Report

Posted 3 months ago

“The two tubes I ordered are uo and working,all good,I did send an e-mail to say that everything was OK but, along with another e-mail I sent nobody replies,such a shame,not good for customer experience”

Helpful Report

Posted 3 months ago

“Easy to find the lamp I needed even though it was not available on several other lamp websites. Arrived reasonably quickly and very well packaged. A bit pricey but what isn't nowadays? Will use again when I need unusual lamps.”

Helpful Report

Posted 4 months ago

“Great experience really, (I rarely give 5 stars) Quick service, well packaged, product worked perfectly fine and was exactly as described Website is a bit messy, but useable”

Helpful Report

Posted 5 months ago

Dear Customer, Thank you for leaving a positive review for lamps-on-line.com. We have noted your comment about the website and appreciate your positive feedback!

Posted 5 months ago

“I ordered 10 bulbs and the 1st 5 have come quickly but no response to my emails asking when we'll get the othere 5 - was no note on any email either, as far as I can see, stating the full order wasn't going to be sent”

Helpful Report

Posted 6 months ago

“Very pleased with purchase would buy again from this seller very good service and quick delivery.”

Helpful Report

Posted 6 months ago

“Good honest service”

Helpful Report

Posted 6 months ago

“Had what I needed at a competitive cost.... arrived super quicky although package was damaged.... lamps / bulbs are fine though..... in and working thanks...”

Helpful Report

Posted 7 months ago

“Very pleased with prompt delivery”

Helpful Report

Posted 7 months ago

“Staff very helpful on the phone and when picking up. To be able to do the order on line and pickup was a great bonus as working in the area. Keep up the good work work”

Helpful Report

Posted 7 months ago

“Efficient no problem.”

Helpful Report

Posted 8 months ago

“Glad to find this product”

Helpful Report

Posted 8 months ago

“Great friendly and quick responce to an urgent order, excellent service.”

Helpful Report

Posted 9 months ago

lamps-on-line-com is rated 4.5 based on 1,590 reviews