lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.48

4.5 Rating 1,872 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,872 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fluorescent Lamps arrived in reasonable time and were well be packaged”

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Posted 6 months ago

“I had trouble sourcing Lamps for our old Arcade Machines. Rang these guys and they found a great alternative. Arrived very quickly and well packaged. Couldn't be happier!”

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Posted 6 months ago

“The last time I purchased this specialised bulb was some 5 years ago, I was grateful to find you still had them in stock. The bulb was well packed to survive the transportation and delivered 4 days later. Well Done and thank you.”

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Posted 6 months ago

“The product availability at Genjeral Lamps is very good and their customer service is exemplary. I've placed a number of orders with them and have also had reason to phone them 2 or 3 times - mostly to sort out mistakes of my own making - and each time I have been speaking to a person, rather than listening to a recorded message or repetitive music, within about a minute. Great advice and help from their knowedgeable team if you can't find the item you want on their website; and equally great help and assistance from their accounts department if - like me - you accidentally order the same products twice! They cancelled my duplicate order and put through my refund almost immediately. In summary, they have a great range of products; they are easily contactable; they listen; and they know their stuff.”

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Posted 6 months ago

“Excellent service and fast delivery despite the extreme weather conditions.”

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Posted 6 months ago

“Tank you, ervything fine and perfect.”

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Posted 6 months ago

“My Lamps were late arriving. I telephoned customer service who told me they could locate the order and would call me back. They never called back. I sent two emails expressing my concerns. Neither emails were answered. I was about to contact PayPal to ask for a refund but the lamps eventually turned up.One of the lamps was broken to add to my despair. Disgusting customer service. Please avoid using this company at all costs.”

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Posted 7 months ago

Hi Andy You ordered on new years eve. Even our warehouse team at lamps-on-line take a break and celebrate the new year . As soon as they got back they cracked on and shipped your order. Glad that you now have your goods

Posted 6 months ago

“Fast efficient service. Nothing to complain about”

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Posted 7 months ago

“I've said 4* because the ordering and service is excellent, however the price is very expensive. They are also tricky to take out/put in. I have 5 sockets that need these bulbs. I ordered 4 - two had blown thus I would have 2 spare. Unfortunately 2 have blown again. I'm going to ask an electrician if there's a problem with the wiring. Or shd I change all the lights.”

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Posted 7 months ago

“Came very well packed and in perfect condition!”

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Posted 7 months ago

“Very good service. Found what I needed straight away even though the light tube has been discontinued. Thank you. Also was kept updated with delivery service. Will definitely use them again.”

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Posted 7 months ago

“Slow dispatch Item sent not as ordered”

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Posted 7 months ago

“Perfect for hard to find light bulbs.”

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Posted 7 months ago

“Good service, excellent price…item just what we needed/wanted, packaging very protective of the tube ordered, would recommend and use again! Thanks…”

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Posted 7 months ago

“I did not recieve the lamps”

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Posted 7 months ago

Hi Henrietta I have checked your order , you are in Hoollnad. Please note we are in the UK so export does take a little longer for dleivery. Please reply when you get c ontac from customs as there will be a small customs charge for you to pay bofre Dutch customs will release your goods Regards Service team

Posted 6 months ago

“I ordered light bulbs on 24 December, were advised they gad been dispatched on 30 December and on Friday 9 January when I was advised they would be delivered they did not ring the door bell, as both my wife and I were at home”

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Posted 7 months ago

Hi Jonathan, I have just checked your order and can see that it has been delivered, you placed your order on christmas eve whch would cause a short delay as we close for christmas day and boxing day Best Regards Service

Posted 6 months ago

“Excellent service - quick delivery and quality products”

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Posted 7 months ago

“Ordered product turned up quickly, extremely well packaged and just as expected, many thanks.”

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Posted 7 months ago

“Perfect and easy to use on site on phone”

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Posted 7 months ago

“Prompt delivery with well packed tubes”

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Posted 7 months ago

lamps-on-line-com is rated 4.5 based on 1,872 reviews