lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.48

4.5 Rating 1,972 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

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“Very good”

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Posted 7 months ago

“Prompt efficient service at a good price.”

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Posted 7 months ago

“Unfortunately my "next day" order, for which I paid extra, failed to arrive the next day, or the day after that. DX deliveries let General Lamps down badly. Customer services chased DX who were the real problem. Ultimately DX claimed my package was damaged but only when pursued by General Lamps. Another package was sent out but DX did exactly the same. After waiting a full week for my urgent delivery General Lamps realised it just wasn't going to happen so made a complete refund. I have had to place an order with another supplier ... if they use DX then I'm stuffed!”

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Posted 7 months ago

“Took ages to dispatch and receive these despite paying £5 postage for an envelope! Would not use general lamps again”

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Posted 7 months ago

“Very pleased with the service received from General Lamps.”

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Posted 7 months ago

“My initial order went astray. A phone call revealed that had been the. Last lamp of the type I wanted in stock. The next shipment was in transit and could take a few weeks to arrive. Whilst this was not ideal, the guys I spoke to were polite and helpful. I finally received the lamps a month after ordering. At least I was kept up to date with the process.”

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Posted 7 months ago

“Great service”

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Posted 7 months ago

“Received in good time excellent service”

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Posted 7 months ago

“Arrived on time and perf”

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Posted 7 months ago

“Unapproachable”

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Posted 7 months ago

“Poor customer service. I ordered two projector bulbs, which arrived promptly but one of them was broken. When I emailed to ask for a replacement I didn't even get a reply. Disappointing.”

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Posted 7 months ago

“Very good site search and check out facility - it felt secure. Items were out of stock - fortunately I had not paid the premium postage. What was impressive was the way my telephone call was handled when chasing the item up. Goods had just arrived at warehouse and were fast tracked to me.”

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Posted 7 months ago

“Excellent service, great choice of lighting, and delivery. Thanks.”

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Posted 7 months ago

“The replacement led strip lights, to be used instead of fluorescent tubes, arrive quickly, and safely, after the order was place; very good service.”

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Posted 7 months ago

“Order 4 bulbs that I haven’t been able to get anywhere and they arrived well packaged and very quickly. Only down side was the cost of shipping which was expensive”

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Posted 7 months ago

“Pleased to be able to find what we needed. Prompt delivery and a good price.Thank You.”

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Posted 7 months ago

“Excellent service. I rang and was given very helpful advice. The bulbs I ordered arrived quicker than expected and were well packaged.”

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Posted 7 months ago

“I am writing to report that the fluorescent tube I ordered (Order No. 100230476) was delivered to me broken on Monday. I have attached pictures showing the condition of the item upon delivery. I also tried contacting customer service by phone regarding this issue, but I have not received any response yet. I would appreciate your assistance in resolving this matter, either through a replacement or further guidance on the next steps.”

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Posted 7 months ago

“Great communication. Product as described. Highly recommend”

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Posted 7 months ago

“Very easy to do business with. Happy with the speedy delivery.”

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Posted 7 months ago

lamps-on-line-com is rated 4.5 based on 1,972 reviews