lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.49

4.5 Rating 988 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 988 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

lamps-on-line-com 5 star review on 14th February 2024

Anonymous // 01/01/2019

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“Excellent service”

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Posted 2 weeks ago

“The package was never delivered to my address, and sent back by royal mail, please resend.”

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Posted 2 weeks ago

“Excellent just what I was looking for, really struggle to find the right light for my dimmable lamp. Great quick service”

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Posted 2 weeks ago

“Light fitting exactly as described, although the boxed light output is specified as 7200 lumens rather than the advertsied 6000 lumens - not a problem of course. It seems the item is discontinued which exaplains the short stock but since (like most LED fittings) it cannot be repaired. Delivery was quick and was notified by DHL but we could not link to their site to advise delivery. They note that they delivered to me in person - but in fact I wasn't even in the house and it was just dumped at the front door (my wife was in, but they didn't know) - not a service that warrants the delivery cost.”

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Posted 2 weeks ago

“A very good service”

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Posted 3 weeks ago

“Excellent customer service. Parcel well packed and super quick delivery”

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Posted 3 weeks ago

“Prompt delivery and incredibly well packaged. I found it easy to fit, especially as it came with an adapter socket which I needed as the old under kitchen cabinet strip had a very slightly different two-prong plug inlet. I like the light which is warmer than my previous LED strips.”

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Posted 3 weeks ago

“Good value, i'll shop again”

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Posted 3 weeks ago

“EXCELLENT absolutely BRILLIANT- website was very easy to use and no issues at all with the whole process including delivery. Thank you very much for your service x”

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Posted 3 weeks ago

“Great service!”

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Posted 3 weeks ago

“Very helpful when I didn't know which bulb to buy for my equipment.”

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Posted 3 weeks ago

“Easy order process.”

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Posted 1 month ago

“Good service and item well packed thank you.”

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Posted 1 month ago

“Easy to order and very good communication from seller. Arrived in time packaged very well Very satified”

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Posted 1 month ago

“Well Done to the team At General Lamps - Order delivered quickly and goods received well packed, all for a reasonable price 😃👍”

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Posted 1 month ago

“Delivered on time and just what I needed”

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Posted 1 month ago

“Easy website so easy to order , delivered in good time”

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Posted 1 month ago

“Lamps arrived quickly and packaged very well, unfortunaytely one had a broken filament, I sent an email requesting a replacement along with picture and no reply, so shame i had to review only 3,”

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Posted 1 month ago

“Received order as requested. Well protected in box and received within time frame stated.”

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Posted 1 month ago

“I am still waiting to receive delivery of my ordered item. Nobody has been in touch with me to say why. I would like either an immediate response and apology followed by a prompt delivery. Or a complete refund.”

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Posted 1 month ago

Hi Philip , our team contacted you by email to advise that this item was out of stock and in fact discontinued when you placed your order. I can see from the audit trail that you accepted a different colour and we have delivered your goods. Sorry that you were dissapointed but hope that you now have light! Best Wishes Service team

Posted 3 weeks ago

lamps-on-line-com is rated 4.5 based on 988 reviews