lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.48

4.5 Rating 1,685 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 4 months ago

“Folks, I can't give a definitive view as the tubes have not arrived in Dublin yet. This is due to the high import customs duty applicable to goods coming from outside the EU (Brexit!!). A relative is taking them here shortly on their holidays car trip. Otherwise there would be no purchase from the UK. Best rating would be 4 stars even if the goods are correct and undamaged. I don't know yet. Delivery was timely to the UK address. Brexit inconvenience is a huge barrier to business.”

Helpful Report

Posted 4 months ago

“excellent service”

Helpful Report

Posted 4 months ago

“delivered safely, great!”

Helpful Report

Posted 4 months ago

“Light bulbs were stright forward to locate and purchase, together with prompt delivery.”

Helpful Report

Posted 4 months ago

“Excellent service and perfect items”

Helpful Report

Posted 4 months ago

“Excellent service”

Helpful Report

Posted 5 months ago

“Easy to use website, the item was well packaged and delivered very quickly. I was very impressed with the service and would use again.”

Helpful Report

Posted 5 months ago

“Professional and helpful”

Helpful Report

Posted 5 months ago

“Great service and a multitude of new and hard to get lamps.”

Helpful Report

Posted 5 months ago

“No complaints. Kept informed on delivery . Excellent service.”

Helpful Report

Posted 5 months ago

“The light bulbs I ordered were not in stock. They did not tell me this and sent an alternative which retailed at a lower price and did not work properly in my lamp. I contacted lamps-on-line and they firstly asked for a photograph to prove that the lamps were different from those odered, then eventually after 4 phone calls admitted that they did not stock the lamps I had ordered. I asked for a full refund and they reluctently issued a returns label, so I sent them back. However the cost of the 2 light bulbs and postage was £31.94 but they only refunded me £26.95. I ma VERY dissatisfied.”

Helpful Report

Posted 5 months ago

Hi Maggie, Thank you for alerting us to this . I will speak with our service team to establish what has happened here and if you have been in anyway been refunded less than you should have we will of course raise an additional credit on your card Best Wishes Sales

Posted 5 months ago

“Delighted with purchase of light bulbs which arrived quickly in pristine condition.”

Helpful Report

Posted 5 months ago

“Easy to order at a sensible price and delighted with speed of delivery.”

Helpful Report

Posted 5 months ago

“Really good service,well packed ,fast delivery, I would recommend this company 👌”

Helpful Report

Posted 5 months ago

“I was pleased to be able to find these short fluorescent lights. They are fine, thank you”

Helpful Report

Posted 5 months ago

“Quick, easy and very cheap! Very happy with purchase.”

Helpful Report

Posted 5 months ago

“It wasn't easy to find a place that still sells incandescent light bulbs - a MUCH healthier option compared to LED ones. They all arrived well-packaged and working well. The only reason it is not 5* is the lack of communication. I would have preferred some updates while I was waiting for the delivery which took a bit longer than expected. Otherwise great to have a company like this on the market.”

Helpful Report

Posted 5 months ago

“Hi great customer service sent a email re my jukebox to see if they could renew my light tube came back very quickly with a updated tube now in and working well thanks to all Charlie”

Helpful Report

Posted 5 months ago

“Very well pack but courier used delivery was not to the 9 th July Royal Mail s always quicker to Orkney”

Helpful Report

Posted 5 months ago

lamps-on-line-com is rated 4.5 based on 1,685 reviews