Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 6,377 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 6,377 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 5 bulbs which lasted for two evenings then they "went" so not very happy, I may have bought the wrong bulbs and they burnt out but the others on the lamp are still fine.”

Helpful Report

“I have not as yet received the purchase.”

Helpful Report

“The lamps do not switch on and off through touch we have to switch off at mains. We would of returned them but have gone on holiday so have accepted them as they are!!”

Helpful Report

Thank you so much for leaving us feedback. My guess would be you have purchased a lamp that is not compatible with touch dimmer switches. Possibly even a non-dim LED lamp? We can only deal with these issues when we are contacted directly, so it is a shame we only get two stars on this occasion. Thank you for the time taken to do this though.

“I am waiting for delivery for one of the items - apparently end of June, and yet the money has already been taken from me! Also the other item which is paid for is now not in stock. I would not have ordered anything that was not in stock. Why not debit your customer when you are putting their order up for delivery?”

Helpful Report

Hello there! I am sorry, can you get in touch with us regarding this order please. We are happy to arrange a refund for any items you are awaiting. We just need to know your order number. Thank you!

Hello - Can you please get in touch with us?

“I have not received my goods!”

Helpful Report

Hello Lynne, Thank you for taking the time to leave us a review. As advised this morning via email - The lamps ordered are listed for pre-ordering. You should expect receipt towards the end of the month. Best Regards, Lamps2udirect.com

“We ordered on the 2nd Feb we still haven't been informed if our item has been despatched also have rung twice and just got answer machine left message and no one has rung me back yet.”

Helpful Report

Hello Ian, Thank you for taking the time to leave us a review. As discussed this morning - The lamps ordered are listed for pre-ordering. You should expect receipt towards the end of the month. Best Regards, Lamps2udirect.com

“Had to send items back for a refund but had to fight this. Through paypal”

Helpful Report

“I wanted warm white lights. Yours are beyond warm and almost orange.”

Helpful Report

Hello Gregory, Thank you for your review! Did you want to to maybe swap these over for something else? If so, get in touch - Sales@lamps2udirect.com - Hopefully we can suggest a more suitable product.

“Still haven’t got the product”

Helpful Report

Hello Pam, Thank you for your review. Your order was despatched via Royal Mail sometime ago now to the address specified on your order. Can you please get in touch so we can confirm the information - sales@lamps2udirect.com

Lamps2udirect.com is rated 4.5 based on 6,377 reviews