Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 6,133 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 6,133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yet to receive lamps .”

Helpful Report

“no delivery after 14 working days. Rang lamps2 u only to be told i item was not available. Ishould not have to contact lamps for thiis info.”

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“never received the lamp”

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“I still haven't received what I paid for, after numerous assurances from them. Very poor”

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“My order L2U - 1122 - 164119 was made in mid-November and as at today 9/12/22 has still not arrived.”

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“December 4th I wrote you the following E-mail. Still no parcel or reply. Good morning, I ordered the wedge bulbs on 16th of November and paid 16,34 GBP via Master Card. An additional 11,00 GBP was paid via Pay Pal on the 17th of November due to extra costs sending this parcel abroad. Still I did not receive the parcel. Kind regards, A van der Deijl The Netherlands Waiting more than one month now and still no answer to E-mails no parcel no refund. This is very, very annoying!”

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“Advised order was placed, advised by sage monies taken but did not complete order. They were not proactive in that I had to contact the company and ask where the items were. Their reply to my query was to cancel the order and refund my money.”

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“Still waiting delivery. 3 weeks!!!”

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“I ordered the bulbs. Waited for two weeks to arrive nothing. Needed to contact PayPal to get a refund Waste of space.”

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“I brought 3 hexagon bulbs and all 3 didn't work. I've had 2 electricians pay them to check the fitting and they confirm that there isn't anything wrong with the fitting and still ive not heard anything from my last email to you.”

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“I'm still waiting for an order I placed on 11th November. Beginning to consider placing it in the hands of fraud department of my credit card”

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“Incorrect items delivered. Two emails later, still no response.”

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“Damage bulbs”

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“Product out of stock and not advised. Called and spoke to a member of staff who promised to call back but didn't. At time of review still awaiting delivery 3 weeks later. Service poor, customer service really poor.”

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“Order not received, no communication from Company”

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“We never received the items! I sent 2 emails the first one I had a reply saying you were looking into it and after another week I sent another email and never got a response! Terrible customer service!!”