Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 6,038 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 6,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting delivery. 3 weeks!!!”

Helpful Report

“I ordered the bulbs. Waited for two weeks to arrive nothing. Needed to contact PayPal to get a refund Waste of space.”

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“I brought 3 hexagon bulbs and all 3 didn't work. I've had 2 electricians pay them to check the fitting and they confirm that there isn't anything wrong with the fitting and still ive not heard anything from my last email to you.”

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“I'm still waiting for an order I placed on 11th November. Beginning to consider placing it in the hands of fraud department of my credit card”

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“Incorrect items delivered. Two emails later, still no response.”

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“Damage bulbs”

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“Product out of stock and not advised. Called and spoke to a member of staff who promised to call back but didn't. At time of review still awaiting delivery 3 weeks later. Service poor, customer service really poor.”

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“Order not received, no communication from Company”

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“We never received the items! I sent 2 emails the first one I had a reply saying you were looking into it and after another week I sent another email and never got a response! Terrible customer service!!”

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“Still not received my order!”

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“Ask me to review when I haven't received my order”

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“Excellent prompt service. Delivered as stated. Good prices.”

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“( have not received the order.”

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“Failed to communicate two weeks delay”

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“Ordered lamps, then 5 days later said they were out of stock. Then said they would refund me and didn't. I had to get PayPal to give me my money back. I would not recommend”

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“Excellent service and would definitely use again in future.”

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“Wrong item sent. No one has responded to my request for help. Shady internet company not to be trusted.”

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“Didn’t have item I wanted”

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“I got an a txt to say my lights were being delivered that day. They didn’t arrive so I contacted online lighting store and they said they only had one of the two lights so they didn’t send them. I still haven’t got them.”

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“I would never deal with this company again! Worst customer service ever!”

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Hello Stefans, Thank you for sharing your experience, although, if you can contact us to tell us more about the issue it would be appreciated.

Lamps2udirect.com is rated 4.5 based on 6,038 reviews