Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 6,055 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 6,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

Write Your review

Tell us how Lamps2udirect.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lamps2udirect.com 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hidden costs relaided after purchasing won't be bringing me back”

Helpful Report

“I made an order at the start of December and I’m still waiting for delivery! Not impressed”

Helpful Report

“Order made a month ago and still not arrived”

Helpful Report

“Would have been better if I ha d seeactually received them!!!!! £12 pound loss”

Helpful Report

“I have not received my order, too late now xmass has gone. I would like a refund please. Thank you”

Helpful Report

“Order No: L2U-1121-144724 ordered on 15th November 2021 still has not been received to date (26/12/2021).”

Helpful Report

“I never received the lamps, only a message to pay additional for shipping with no way to pay. you don't accept credit cards. I cancelled the order. I don't know if my boss ever received a refund. I won't be ordering from you again. it was a big waste of time.”

Helpful Report

“Easy to order. Bad at service in relation to reply at E-Mail. I have not jet recieved what I ordered.”

Helpful Report

“Delivery was very poor and items delivered not as picture on website.”

Helpful Report

“I bought item but didnt get it 2 months. Every week they promise that delivery coming but finally i got refund”

Helpful Report

Hello there Thank you so much for taking the time to leave us feedback. We had the item ordered listed for pre-order - We never showed it as in stock and always tryied to give up to date delivery schedules. We appreciate this was probably longer than expected. These shades are now back in stock, if you wanted to place an order.

“Lamp arrived 2 days late despite paying for next-day delivery costing £8 yes £8 extra. Emailed and asked for a refund of the £8 and was completely ignored. Very dissatisfied with this company.”

Helpful Report

“Never received my order”

Helpful Report

“We have not received the lamp as you told us it was out of stock still waiting for it”

Helpful Report

“I have not received the lamps yet.”

Helpful Report

“Light was not as described. Lamp was advertised as ‘warm light’ was ‘bright white’. Then had to pay to return it…”

Helpful Report

“REF: #L2U-0821-139462 I REFER THE ABOVE ORDER NUMBER. I RECEIVED WRONG BULBS FROM MY REQUESTS. I HAVE CONTACTED YOU AS SOON AS SOON AS RECEIVED ORDER. IM STILL WAITING FOR CALL BACK OR EMAIL JUSTIN GIBLIN”

Helpful Report

“Very disappointed, only received half the order (which was incorrect) and haven't had any explanation or refund!!”

Helpful Report

“I ordered a Phillips UVbulb, the receipt said it was Phillips but I was sent a Russian equivalent,it didn’t last two weeks. It was for filtering water and should have lasted at least a year!,,”

Helpful Report

“Purchased on 5th June 2021. Have made 3 calls since then and still no delivery, 3 months later ! Poor communication ( none ). No calls or emails ! First time using this site and definitely last. Will not be recommending and will be seeking reimbursement so i can purchase elsewhere. Very bad service. PLEASE can someone make contact with me.”

Helpful Report

“Sadly it did not work ! What can you say - bought a lamp that does not work - and no refund ( so not sure why there are questions below asking how easy it is to get a refund or how long did it take .... )”

Helpful Report

Lamps2udirect.com is rated 4.5 based on 6,055 reviews