Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 6,133 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 6,133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still have not received my lamps. we use a lot of lamps and will not use this company again. i have never waited so long before. and the correspondence from them is poor.”

Helpful Report

“The postage of the product took well over a month and the order was processed even though that product was not in stock, when trying to ask for a refund they said they would order back the product and still took over 2 weeks to get the product. I chose to order with a small business to support them instead of some corporation like amazon however the difference is huge especially since you have to pay for shipping which doesn't even arrive.”

Helpful Report

“Very poor service. Ordered bulb in early December. Contacted firm before Xmas and told not in stock but replacement would be sent. Emails not answered and phone permanently on voicemail. Dispute escalated with Paypal”

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“Bought from them beginning of Nov 21, still waiting for delivery”

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“I ordered a bulb on the 10th December and still waiting for the item to arrive. They keep telling me that it is due to the royal mail and this is a load of rubbish after speaking to my neighbour who works for R M and they are having no problems. From what I have read from the reviews they have all received their items and yet I am still waiting nearly a month after placing the order.”

Helpful Report

“Too expensive courier cost and after ordering beginning (2nd) of Dec. pieces arent arrived yet!”

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“Hidden costs relaided after purchasing won't be bringing me back”

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“I made an order at the start of December and I’m still waiting for delivery! Not impressed”

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“Order made a month ago and still not arrived”

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“Would have been better if I ha d seeactually received them!!!!! £12 pound loss”

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“I have not received my order, too late now xmass has gone. I would like a refund please. Thank you”

Helpful Report

“Order No: L2U-1121-144724 ordered on 15th November 2021 still has not been received to date (26/12/2021).”

Helpful Report

“I never received the lamps, only a message to pay additional for shipping with no way to pay. you don't accept credit cards. I cancelled the order. I don't know if my boss ever received a refund. I won't be ordering from you again. it was a big waste of time.”

Helpful Report

“Easy to order. Bad at service in relation to reply at E-Mail. I have not jet recieved what I ordered.”

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“Delivery was very poor and items delivered not as picture on website.”

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“I bought item but didnt get it 2 months. Every week they promise that delivery coming but finally i got refund”

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Hello there Thank you so much for taking the time to leave us feedback. We had the item ordered listed for pre-order - We never showed it as in stock and always tryied to give up to date delivery schedules. We appreciate this was probably longer than expected. These shades are now back in stock, if you wanted to place an order.

“Lamp arrived 2 days late despite paying for next-day delivery costing £8 yes £8 extra. Emailed and asked for a refund of the £8 and was completely ignored. Very dissatisfied with this company.”

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“Never received my order”

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“We have not received the lamp as you told us it was out of stock still waiting for it”

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“I have not received the lamps yet.”

Helpful Report

Lamps2udirect.com is rated 4.5 based on 6,133 reviews