Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,888 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1597

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple website to use. Really easy to navigate. Even during the lockdown, the delivery was exceptional and adhered to the suggested timeframe. I would certainly use them again and recommend them to friends and family too. Thank you for your excellent service.”

Helpful Report

Posted 4 years ago

Good Evening Christian, Thank you for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased you felt that the delivery was excellent and you feel you would order from us again. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I had to exchange items ordered as I had sized them wrong. The service to do this was amazing as there was no hassle at all it was such an easy process. Thank you Lakeland”

Helpful Report

Posted 4 years ago

Good Evening Karen, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased to read you are very happy also with the service you have received. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Love my bar stools, very comfortable and excellent quality, will look very luxurious with my new table would highly recommend Lakeland furniture,”

Helpful Report

Posted 4 years ago

Good Afternoon Judith, Thank you for the wonderful feedback and rating you have given after receiving your new bar stools. I am pleased you found them to be comfortable and excellent quality too. Please do feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Lovely furniture and quick delivery”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the great feedback and rating you have given after receiving your new furniture. I am pleased you found the products to be lovely. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great service! Lovely chairs.”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your new chairs. I am pleased you found the service to be great and the chairs lovely. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Bought a Manhattan Small Office Chair in White for an office in a bedroom. Chair is really very comfortable and fits nicely into a bedroom as it isn't too large. Very happy with my purchase and the service - it was on back order but arrived promptly when it came into stock and I was kept up to date with the status of my order.”

Helpful Report

Posted 4 years ago

Good Morning Helen, I am pleased you are happy with your new Manhattan Small Office Chair and you have found it to be comfortable and fits in nicely into your bedroom. Thank you for the wonderful feedback and 5*rating you have given. Please do feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Quick order to delivery service! Quality products! Would definitely recommend!”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the wonderful feedback and rating you have given today after receiving your new product. I am pleased it arrived swiftly and you found the item to be quality. Please do feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Furniture is modern and great quality and although one item had a minor fault it was dealt with quickly and the item replaced. Couldn't fault the service and would highly recommend”

Helpful Report

Posted 4 years ago

Good Afternoon Angela, I am pleased to read you are happy with your new furniture and the overall service you have received. Thank you for the feedback and also the 5*rating you have given today. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great looking chair. Ideal for small office.”

Helpful Report

Posted 4 years ago

Good Afternoon Rachel, Thank you for the great feedback and 5*rating you have given after the delivery of your new small office chair. I am pleased you have found it to be a great looking product. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“The chair is lovely and comfy. Only downside was the lack of assembly instructions but was so easy that didn’t need them in the end. Perfect for working from home”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the feedback you have given today and the 5*rating also after receiving your new Chair. I am pleased you have found the product to be lovely and comfortable and perfect for working from home. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“All my dealings with Lakeland have been fantastic. My questions were answered promptly by e mail sometimes within minutes! My Flo bar stools are lovely, went for the dark grey colour and it really goes well with my kitchen. Very impressed would definitely use them again. I also had a mark on 1 stool which the replacement has been sent immediately. Great service!!!”

Helpful Report

Posted 4 years ago

Good Afternoon to you Chantelle, I am sorry to read that on delivery of your new Flo Bar stools you did find a mark on one stool, but I am pleased someone from the team rectified this swiftly and you are now fully satisfied. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I bought a new fabric office chair. It was very fairly priced. Great quality. A very fast delivery using dpd so I was given plenty notice of the delivery and a 1 hour time slot. I would definitely recommend buying from Lakeland Furniture. Thanks for great service.”

Helpful Report

Posted 4 years ago

Good Afternoon Craig, Thank you for the wonderful feedback and rating you have given after receiving your new fabric office chair. I am pleased it arrived swiftly with DPD and you were given plenty of notice with the delivery time. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Have used Lakeland furniture before . I was over the moon with my purchase that I have just received my next order . great service from start to finish thanks again Iain.”

Helpful Report

Posted 4 years ago

Good afternoon Iain, I am pleased to read you are once again happy with your order and I would like to Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Very prompt service with goods arriving before proposed delivery date. I ordered the bar stools from here as they appeared to be of a higher quality than others I had viewed online, without a higher price tag. They were quick and easy to assemble and are more comfortable than my previous ones of a similar style; very satisfied.”

Helpful Report

Posted 4 years ago

Good Afternoon, I am pleased to read how happy you are with your new Bar stools and you have found them to be more comfortable than the previous ones you had. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great service , easy to deal with and product arrived just as described , very pleased and will be shopping with you again in the future”

Helpful Report

Posted 4 years ago

Good Afternoon Lisa, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased it arrived as described. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Ordered a chair from Lakeland and I love it, comfortable and smart. I had a few problems with delivery and when the package initially arrived, a piece was missing along with the instructions. Considering this was around the COVID -19 issues, the service was brilliant. Lakeland sent me the instructions via email and the missing piece arrived the next day, they even refunded my postage costs. Thank you and looking forward to us all getting back to some type of normality soon!”

Helpful Report

Posted 4 years ago

Good Afternoon to you Sophie, I am pleased to read you are happy with your new chair and the overall service you received and I would like to Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Really good service, from ordering on the website, to receiving my delivery, every step of the way I kept updated.”

Helpful Report

Posted 4 years ago

Good morning Samuel, Thank you for the feedback and 5*rating you have given after receiving your new product. I am pleased you are happy with the service, from ordering to the delivery of your order. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I bought the Bahama Small Office Chair in light grey as I am home working at the moment. It is so comfortable and the back support is great. I also bought it as it's stylish and will be used to go with my dressing table when I go back to work. Highly recommend, easily put together.”

Helpful Report

Posted 4 years ago

Good Morning Stuart, I am pleased you are happy with your new Bahama Small Office Chair and you have found it to be comfortable with good back support for home working. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Ordered desk chair for the home office, was delivered quick and easy to assemble. Chair very well priced as saw on another site for twice the price!! Very comfortable and have recommended to colleagues who have also stated to work from home but not yet invested in a chair.”

Helpful Report

Posted 4 years ago

Good Morning Courtenay, Thank you for the wonderful feedback and rating you have given after receiving your new office chair. I am pleased you found it to be well priced and comfortable for you. Please do feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Faultless- on time, good standard, easy to assemble and comfy!”

Helpful Report

Posted 4 years ago

Good Morning Luke, Thank you for the great feedback and rating you have given after receiving your new product. I am pleased the delivery was on time, it was easy to assemble and comfortable too. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,888 reviews