Login
Start Free Trial Are you a business?? Click Here

Lakeland Furniture Reviews

4.6 Rating 2,888 Reviews
92 %
of reviewers recommend Lakeland Furniture
4.6
Based on 2,888 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Lakeland Furniture Reviews
Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

Write Your review

The chair delivered completely matched the description, it’s comfy and well made, exactly what I was looking for. Deliver was good and surprising too. As soon as the item was available, which was sooner than expected, it was delivered next day delivery. Can’t fault the service at all and would use Lakeland Furniture again.
Helpful Report
Posted 4 years ago
Good Morning Frazer, I am pleased to read you are happy with your new chair and the overall service you have received. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Really good solid chair, which was really easy to assemble. Online purchase was straight forward and delivery was on time and without damage. Really happy with our purchase and would definitely recommend.
Helpful Report
Posted 4 years ago
Good Afternoon Claire, Thank you for the amazing feedback and 5*rating you have given today regarding your new purchase. I am pleased you have found the chair to be solid and the assembly was straight forward too. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Outdoor furniture arrived quickly after ordering, even during Covid restrictions. Easy to assemble and fits in well.
Helpful Report
Posted 4 years ago
Good Afternoon Sarah, I am pleased you are happy with your new outdoor furniture and you found it easy to assemble and fits in well. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Delivery service was excellent, I had an email, text message and a phone call to confirm everything. The chair is so comfortable and just what we needed for work. I didn’t realise that Lakeland had furniture but will definitely buy from them again.
Helpful Report
Posted 4 years ago
Good Afternoon, I am pleased you are happy with your new chair and I want to thank you for the feedback and rating you have given. I am pleased you have found the chair to be comfortable and just what you needed for work. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Extremely pleased with the service and product. Extremely professional services all round.
Helpful Report
Posted 4 years ago
Good Afternoon Matthew, I am pleased you are happy with your new Miami office chair and I would like to thank you for the feedback and rating you have given. I would also like to Thank you for sharing the image here with us, it looks perfect in situ! For sharing the image I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
I ordered a chair as I have been working from home. I absolutely love it. It provides both comfort and looks super lovely in my room.
Helpful Report
Posted 4 years ago
Good morning, Thank you for the wonderful feedback and rating you have given after receiving your new chair. I am pleased you absolutely love it and it provides both comfort and looks lovely in your room. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Really happy with the delivery and and the chair was even better than expected, love the tilt function!
Helpful Report
Posted 4 years ago
Good Morning Jaishree, I am pleased you are happy with your new chair and you have found it to be even better than expected and you love the tilt function. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Excellent all round!!
Helpful Report
Posted 4 years ago
Good Morning, Thank you for the feedback you have given and the rating also after receiving your new product. I am pleased you found it to be excellent. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Good quality product, delivered on time.
Helpful Report
Posted 4 years ago
Good Morning Neil, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased you have found the item to be good quality and it was delivered on time. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
The chair is easy to put together and Is very comfortable.
Helpful Report
Posted 4 years ago
Good Morning, I am pleased you found assembling the chair easy and it is comfortable for you. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Quick delivery very pleased with my purchase would recommend Lakelan and will use again.
Helpful Report
Posted 4 years ago
Good Morning Jude, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Ordered 2 barstools to go in our kitchen. Reasonably priced but excellent quality & comfortable. Great delivery service.
Helpful Report
Posted 4 years ago
Good Morning Julie, Thank you for the great feedback and 5*rating you have given after receiving your new bar stools. I am pleased you you found them to be reasonably priced but excellent quality and comfortable too. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Great quality for the price Quick delivery
Helpful Report
Posted 4 years ago
Good Morning, Thank you for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased you found the quality to be great for the price and also the item was delivered swiftly. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
We love the stools and they arrived well packed and really quickly. Will use Lake Land again.
Helpful Report
Posted 4 years ago
Good Morning, I am pleased you love your new bar stools and the service you have received. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Absolutely excellent product. The product Quality is amazing and the whole customer journey was 100% from order to delivery. Thank you!
Helpful Report
Posted 4 years ago
Good Morning Linda, I am pleased to read you are happy with your new product and the overall service you have received. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Really happy with my purchase. It came earlier than the delivery date. Simple to build. Cushions are good quality. It looks fabulous in the garden. Thanks guys. Stay safe x
Helpful Report
Posted 4 years ago
Thank you Lesley-Ann, you also. I am pleased to read that your new garden set arrived earlier then you expected and you are really happy with the product. I am sure it does look fabulous in your garden. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Great furniture, good price, simple to put together and really fast delivery. Thank you
Helpful Report
Posted 4 years ago
Good Afternoon Angie, I am pleased you are very happy with your new furniture and I would like to Thank you for the feedback and rating you have given today. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
It took me ages to find a garden settee set that I thought would be decent quality. I read lots of reviews and finally settled on this one. Extremely pleased with my purchase. It arrived quickly and I was informed at each stage of the delivery, including being given a 2 hour time slot for it arriving. It was easy to build, although it took me nearly 3 hours on my own as I’m not the quickest using an Allen key. There was one tricky nut and bolt, on the corner seats, which ended up with me having to take the first one I build apart again as the holes wouldn’t line up properly. It was very fiddly. Apart from that it was easy and fitted together well. It is really comfy and looks great. It was caught in an unexpected downpour and I didn’t have time to take the cushions in before they got rained on. The next morning they were dry and looked fine. I now have a cover to put on at night. I wouldn’t hesitate to recommend Lakeland furniture for quality, efficiency of delivery and customer service. Will definitely use them again.
Helpful Report
Posted 4 years ago
Good Afternoon Sacha, I am so pleased to read how happy you are with your new garden set, it looks amazing in your garden and also the service you received from us. Thank you for the wonderful feedback and 5*rating you have given. For sharing the great picture here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Thank you again. Kind regards Sam
Posted 4 years ago
Absolutely delighted with our new Barcelona corner sofa from Lakeland Furniture. So well packaged and came with clear, easy to understand instructions to put together. Arrived within 10 days of order. Special mention to the delivery service (RhenusHD) too who, in these difficult times, kept us fully informed on delivery and arrived on time.
Helpful Report
Posted 4 years ago
Good Morning John, Thank you for the amazing feedback and 5*rating you have given after receiving your new Barcelona Rattan Set. I am pleased you are delighted with the product and also the service you received from us. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new set onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Easy to order, delivered within set timeframe (which is great considering current circumstances). I also had to contact Lakeland with a query and the response time was very quick, the employee understood my query and resolved it immediately.
Helpful Report
Posted 4 years ago
Good Morning Rachel, I am pleased you are happy with your purchase and the overall service you have received. Thank you for great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Lakeland Furniture is rated 4.6 based on 2,888 reviews