Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed a small chair for the bedroom. This Malmo one does the job nicely. Great sale price. Good delivery . Very happy. Thanks.”

Helpful Report

Posted 6 years ago

Good Morning Patricia, thank you for the perfect feedback and 5*rating you have given after receiving your new Malmo Chair. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Order arrived on time and in full. Beautiful bar stools, real quality and amazed at the price. Will certainly use again .”

Helpful Report

Posted 6 years ago

Good Morning Elliot, I would like to Thank you for the fantastic feedback and 5*rating you have given after receiving your new bar stools. Please feel free to recommend us to friends and family in the future and if you would like to post an image of your new barstools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great chairs and good quality”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new chairs and you have found them to be good quality. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent service and fab products. Really impressed with the quality at a great price.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see how happy you are with your new products and the excellent service you have received. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new products onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent service,quality product and would highly recommend”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Lovely chairs - such good value for the quality”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new chairs and you have found them to be such good value for the quality. Thank you for the great review and 5* rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“I absolutely love my new stools. They were exactly what I was looking for to go in my kitchen. The delivery was very quick and I was informed of when it was going to be. They were easy to assemble too. Overall I am very impressed with the quality and aesthetics of the product and would hesitate to order from Lakeland again.”

Helpful Report

Posted 6 years ago

Good Morning Rebecca, I am so pleased you love your new stools and they were exactly what you had been looking for to go in your kitchen. Thank you for the fantastic feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Brilliant service and one happy customer!”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new product and the overall service you have received. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Furniture delivered in correct time scale, really nice chairs! Missing some feet which was resolved in no time at all once I emailed them!! Would definitely use them again x”

Helpful Report

Posted 6 years ago

Good Afternoon Jodie, I am sorry to read that on receiving your products you were missing some of the feet but I am pleased that someone from our support team were able to rectify this swiftly for you. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The stools are just as described when I ordered them. Great service and swift delivery. They were also very easy to assemble.”

Helpful Report

Posted 6 years ago

Good Morning Nina, I am pleased to see you are happy with your new bar stools and the overall service you have received. Thank you for the great feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The Office Chair arrived on-time and nicely packaged. As it is for domestic "office" use it was fine in the first few days and look forward to continued use- Thank you.”

Helpful Report

Posted 6 years ago

Good Morning Robert, I am pleased to read you are happy with your new office chair and I would like to Thank you also for the feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Very pleased quick and quality service and goods.”

Helpful Report

Posted 6 years ago

Good Morning Kim, I am pleased to see you are happy with your new product and the overall service you have received. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The stools that I bought from Lakeland are really great and look fantastic. Unfortunately the delivery went wrong - Parcelforce's fault - so the 48 hour service was a week service, but Lakeland was quick to refund the delivery charge and did what they could to rectify the problem.”

Helpful Report

Posted 6 years ago

Good Morning, I am sorry the problems you faced with the delivery of your new bar stools but I am pleased to see someone from our Support Team were able to help rectify this swiftly for you. Thank you for the feedback and 5* Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Bar stools excellent quality, look great, service from Lakeland was excellent, no issues at all.”

Helpful Report

Posted 6 years ago

Good Morning Karen, I am pleased to see you are happy with your new bar stools and the overall service you have received. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Fantastic service , one item was scratched but resolved quickly and replaced”

Helpful Report

Posted 6 years ago

Good Morning Joanne, I am sorry to see that on receiving your products you found one to be scratched but I am pleased that someone from our damages team were able to help rectify this swiftly for you. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Good quality at a really competitive price. Delivery as promised. Good experience overall”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new product and the overall service you have received. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Delivered promptly. Unfortunately there were no instructions on putting the chair together inside the box. One quick email to Lakeland and they emailed the instructions the following morning.”

Helpful Report

Posted 6 years ago

Good Morning Leslie, I am sorry to read that on trying to assemble the product you found there to be no instructions on how to do this but I am pleased that someone from our support team were able to help rectify this swiftly for you. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Bought two gel bar stools in beautiful colours. Fast delivery and great communication. Highly recommend.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see how happy you are after receiving your two new bar stools and I would like to Thank you for the fantastic feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Came quickly, easy to put together, and look great. Jackie”

Helpful Report

Posted 6 years ago

“The furniture ordered was as per brochure and delivered ahead of scheduled date, very satisfied with the way the order was handled.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new product and I would like to Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews