Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,889 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1597

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service very good and kept informed from purchase to delivery. Quality looks good but not completely unpacked yet as waiting to move to new property shortly.”

Helpful Report

Posted 5 years ago

Good Morning Brian, Thank you for the great feedback and 5*rating you have given after receiving your order from us. I am pleased you have found the quality to seem good. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very quick delivery and an excellent product at a very reasonable price.”

Helpful Report

Posted 5 years ago

Good Morning Catherine, I am pleased to read you are happy with your new product and you have found it to be an excellent product at a very reasonable price. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new item onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Easy ordering process, tracking provided for delivery and product exactly as described thank you”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Not the easiest furniture to put together, definitely needs two people a lot of patience and time took nearly all day. However, totally worth it looks great, good quality lovely thick cushions and well worth the money. Great customer service, delivery did take nearly two weeks but delivery firm were great.”

Helpful Report

Posted 5 years ago

Good Morning Tracie, I am pleased once you had assembled the product you found it to look great, good quality, lovely thick cushions and well worth the money. Thank you for the feedback you have given and the 5*rating also! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 gift voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“We purchased a garden parasol from Lakeland Furniture and the service was excellent. It was delivered days before the projected day of delivery. A super item too.”

Helpful Report

Posted 5 years ago

Good Afternoon Anne, Thank you for the wonderful feedback you have given after receiving the parasol. I am pleased you found the service to be excellent. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Lovely chairs would recommend”

Helpful Report

Posted 5 years ago

Good Afternoon Martin, I am pleased to read you are happy with your new chairs and you have found them to be lovely. Thank you for the great feedback and rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Just to say that we are very pleased with our purchase and would buy from lakeland again thankyou.”

Helpful Report

Posted 5 years ago

Good Afternoon Edna, I am pleased to read you are happy with your purchase so much so you would buy from us again. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order from us. Kind regards Sam

Posted 5 years ago

“Wonderful chairs. Easy to assemble. Very good value.”

Helpful Report

Posted 5 years ago

Good Afternoon Rachel, I am pleased you have found the chairs to be wonderful and good value and I want to Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“The price and product were very good and delivery was excellent. Arrived in two days on a 5 day normal service. Nice to have things arrive in advance.”

Helpful Report

Posted 5 years ago

Good Morning Jeff, I am pleased to read you are happy with the new product you have received from us and you found the product to be very good and delivery excellent. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Happy with our purchase”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased to read you are happy with your new purchase and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Good Service - speedy delivery received within a couple of day - easy to assemble”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving the product you have ordered. I am pleased you are happy with the service you have received and you also found the item easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very prompt delivery. Parasol was excellent quality and more substantial than some for sale at other stores. Pole diameter was a perfect fit for my parasol base. Extremely happy with product”

Lakeland Furniture 5 star review on 23rd July 2019

Helpful Report

Posted 5 years ago

Good Morning Timothy, I am pleased to see you are extremely happy with the new Parasol and it fitted your existing base perfectly. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent service. My Spark Office Chair arrived within 3 days with the free standard delivery. It had 2 important bolts & drillings missing but after a couple of messages with Lakeland support, a new seat was sent out and the Spark is doing great in my home office :) Thank you again.”

Lakeland Furniture 5 star review on 20th July 2019

Helpful Report

Posted 5 years ago

Good Morning, I am sorry to read the problems you had when you first received your order but I am pleased that this was soon rectified and you are now very happy with the Spark Office Chair. Thank you for the feedback and rating you have given and for also posting the great image. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“We are very pleased with the parasol. The grey colour is very nice and hopefully it will not show the dirt. Our terrace was too small for a bigger parasol, so this is just right.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased to see you are happy with the Parasol you have ordered and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to share a picture of your new parasol onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Fantastic Chair, which was a good price. Delivery was also much faster that expected”

Helpful Report

Posted 5 years ago

Good Afternoon Shelley, Thank you for the wonderful feedback and 5*rating you have given after receiving your new Chair. I am pleased you have found it to be a fantastic chair. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great product very pleased with it, good quality for the price, easy to put up.”

Helpful Report

Posted 5 years ago

Good Morning Pauline, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent quality and value. Super fast delivery too, I’m really over the moon with my chairs they fit great in my narrow kitchen”

Lakeland Furniture 5 star review on 18th July 2019

Helpful Report

Posted 5 years ago

Good Morning, I am pleased to see you are very happy with your new dining chairs and I would like to Thank you for the great picture you have posted. They look Perfect! For sharing the image here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Was really please when the bar stools arrived they were easy to assembly, good quality, look lovely, am really happy with my purchase”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your new bar stools. I am pleased to see you found them easy to assemble, good quality and look lovely also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 gift voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I bought 2 grey bar stools. Great quality at a great price”

Helpful Report

Posted 5 years ago

Good Morning Barbara, I am pleased to see you are happy with the 2 grey Bar Stools you have received and you found them to be great quality at a great price. Thank you for the feedback and 5*rating you have given! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“The garden umbrella, purchased as a special birthday present for a friend, was finally opened this afternoon and she was delighted with it. So was I! It was far larger in circumference than I had realised, easily providing double the area of shade to the one it was to replace, sturdy and well made.”

Helpful Report

Posted 5 years ago

Good Morning Anne, Thank you for the wonderful feedback you have given after receiving the parasol which was a Birthday Gift for a friend. I am pleased you both were delighted with it and the area it shaded. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of the parasol in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,889 reviews