Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,889 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1597

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, had an issue with one of my chairs and they replaced parts immediately. Can’t fault them at all.”

Helpful Report

Posted 5 years ago

Good Morning Warren, I am sorry to read that on delivery of your new chairs you found a problem with one but I am pleased that someone from our customer service department were able to rectify this swiftly for you and you are now fully satisfied. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Speedy service. Kept fully informed of when to expect delivery. When we had a problem with a damaged box and a missing part, they responded immediately without question and the missing part was delivered the next day. Good quality stools for the price. Have used this company before, and very satisfied with the choice and customer service.”

Helpful Report

Posted 5 years ago

Good Morning Alison, I am sorry to read that on delivery of the bar stools you found there to be a part missing but I am pleased our support team rectified this swiftly for you and you are now fully satisfied. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Have just had my stool put together it’s really comfortable, no annoying noise anymore, great deal and great service. Highly recommend Thank you so much”

Helpful Report

Posted 5 years ago

Good Morning Christina, Thank you for the great feedback and 5*rating you have given after receiving your new bar stool. I am pleased you have found it to be really comfortable. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stool onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“great product”

Helpful Report

Posted 5 years ago

Good Morning Yasmin, I am pleased you are happy with your new product and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Good service and great delivery.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the feedback and 5*rating you have given. I am pleased you received good service and great delivery also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Efficient prompt service. The bar stools look amazing and are so comfortable. Highly recommend and will be buying again!!”

Lakeland Furniture 5 star review on 25th February 2020

Helpful Report

Posted 5 years ago

Good Morning Rhian, Thank you for the amazing feedback and 5*rating you have given after receiving your new Cologne Bar Stools. They look amazing in your home. Thank you for sharing the wonderful image with us and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Purchased a number of items and never been disappointed. Good quality quick delivery and excellent after care service. Would definitely recommend and use again.”

Helpful Report

Posted 5 years ago

Good Morning Sarah, Thank you for the wonderful feedback you have given and the 5*rating too after receiving your new products. I am pleased you have found them to be good quality, quick delivery and excellent after care service. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very quick delivery, product exactly as described and better priced than elsewhere.... brilliant.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased to read you are happy with your new product and you found the delivery was swift, product exactly as described and better priced than elsewhere. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“The chair was spot, exactly as expected and delivered early.”

Helpful Report

Posted 5 years ago

Good Morning David, I am pleased you have found your new chair spot on and exactly as expected and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Purchased an office chair from the website, very easy and plenty of options to choose from. Very quick delivery and exactly what was ordered. Very happy with the purchase, excellent service and quality of goods.”

Helpful Report

Posted 5 years ago

Good Morning Mark, Thank you for the feedback and 5*rating you have given after receiving your new office chair. I am pleased to read you have received excellent service and quality of goods. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Fantastic customer service! Thank you”

Helpful Report

Posted 5 years ago

Good morning, I am pleased you are happy with your new product and the service you have given. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Delighted with kitchen bar stools.Stylish and good value”

Helpful Report

Posted 5 years ago

Good Afternoon, I am pleased you are delighted with your kitchen bar stools and you have found them to be stylish and good value. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Found furniture to be of a good quality and easy to assemble”

Helpful Report

Posted 5 years ago

Good Afternoon Dean, Thank you for the great feedback and 5*rating you have given after receiving your furniture. I am pleased you have found it to be of a good quality and easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Fabulous bar stools. Great value for money and delivery as expected”

Helpful Report

Posted 5 years ago

Good Afternoon Kate, Thank you for the feedback and 5*rating you have given after receiving your new bar stools. I am pleased you have found them to be great value for money and delivery was as expected. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“It's the second item I have ordered from Lakeland, as ever service from order to delivery was excellent.”

Helpful Report

Posted 5 years ago

Good Afternoon Sarah, I am pleased to read you are happy with your new purchase with us and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Bought the taupe bar stools recently and they are fab! Great quality and better than I hoped they’d be. Bonus also was that we got them a day earlier than expected-great service!”

Helpful Report

Posted 5 years ago

Good Afternoon Hannah, I am pleased to read you are happy with your new bar stools and you have found them to be fab! Great quality and better than you had hoped they'd be. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great quality, comfortable chair and easy to assemble. Would highly recommend. Only issue is I paid for next day delivery on a Sunday and item didn't arrive until Tuesday (option should be disabled when unavailable).”

Helpful Report

Posted 5 years ago

Good Afternoon Jenny, I am sorry to read the chair was not delivered to you when you had expected it to be and your comments will be something I will pass onto the team. I am however pleased you are very happy with your new chair and you have found it to be great quality and comfortable. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new Chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very pleased with the chairs I ordered. Easy to put together and fast delivery. They look great in my new kitchen as well”

Helpful Report

Posted 5 years ago

Good Afternoon Paul, Thank you for the great feedback and 5*rating you have given after receiving your new chairs. I am pleased you have found them to look great in your kitchen. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new furniture onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“The stools which I've orgered are super nice! Perfect fit for my kitchen! It took me a while to find them but I am very happy that I have decided to go for them”

Lakeland Furniture 5 star review on 24th February 2020

Helpful Report

Posted 5 years ago

Good Afternoon to you Justyna, Thankyou for the amazing feedback and rating you have given after receiving your new bar stools. I am pleased you have found them to fit in your kitchen perfectly. Thank you also for sharing the great image with us of them in situ and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Really pleased with my purchase”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the feedback and rating you have given after receiving your purchase. I am happy to see you are really pleased with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,889 reviews