Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and good communication can't fault”

Helpful Report

Posted 5 years ago

Good Morning John, I am pleased you have found our service to be excellent with good communication too. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great value products and fast delivery. My desk chair was quick and easy to assemble and is very comfortable.”

Helpful Report

Posted 5 years ago

Good Morning Paul, Thank you for the great feedback and 5*rating you have given after receiving your new products. I am pleased you found the office chair easy to assemble and comfortable also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Nice people to deal with.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the wonderful feedback you have given and the 5*rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Dilvered on time, I found this was a good choice of the chair. Fitting did not take that long - however, instruction were ok but for one fitting, I had to presume how to place it. I found that the leather on arm reset is not firm.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased you are happy with your new chair and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Love my chairs. Great service and quick delivery.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased to read you love your new chairs and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Ordered a Montreal Offoce chair on the free 5-day delivery. It arrived in 3 days, well packaged, clear instructions and very nice quality”

Helpful Report

Posted 5 years ago

Good Morning Lucien, Thank you for the wonderful feedback and 5*rating you have given after receiving the montreal office chair. I am pleased it arrived well packaged with clear assembly instructions and very nice quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very pleased with the quality and speed of delivery”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Quick delivery. Ordered bar tools and I’m very pleased with them .”

Helpful Report

Posted 5 years ago

Good Morning Joanne, Thank you for the wonderful feedback and rating you have given after receiving your new bar stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great product, excellent communication and delivery at a good price”

Helpful Report

Posted 5 years ago

Good Morning Alastair, I am pleased you are happy with your new product and I would like to Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very pleased with the kitchen bar stools , Really nice design and very comfortable, and I speak as someone who suffers from back problems. Love the colour which matches our kitchen work benches.”

Helpful Report

Posted 5 years ago

Good Morning John, Thank you for the feedback and 5*rating you have given after receiving your new bar stools. I am pleased you have found them to be comfortable for you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Really nice furniture designs.Well presented, easy to use web page.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased to see you are happy with your new furniture and I want to Thank you for the feedback you have given and 5*rating too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Bar stools look beautiful , have only unpacked and made up one so far as we are waiting to move back into our house, but so far so good, and excellent value for money”

Lakeland Furniture 5 star review on 14th November 2019

Helpful Report

Posted 5 years ago

Good Morning Diane, Thank you for the wonderful feedback and 5*rating you have given after receiving your new bar stools. I am pleased you have found them to be value for money. As a Thank you for sharing the images here I shall be forwarding you a £10 Gift Voucher to use on your next order with us. Kind regards Sam

Posted 5 years ago

“The bar chairs are lovely. Great quality at a very reasonable price. Delivery was also very quick and well managed.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your new bar stools. I am pleased you have found them to be great quality at a reasonable price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Fabulous quality, very strong and sturdy. Very good value for money, no plastic just strong wood much better than the Argos dinning chairs I had before which where 90% plastic on the base and broke very easily. I am thrilled with them they look fabulous.”

Lakeland Furniture 5 star review on 13th November 2019

Helpful Report

Posted 5 years ago

Good Morning Samantha, I am pleased you are happy with your new dining chairs, they do look perfect in your home. Thank you for the feedback and rating you have given. For sharing the image with us I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Really pleased with these stools. They look lovely in our kitchen and were simple to assemble. Arrived quickly and IMHO represent fantastic value for money (particularly when compared to other suppliers). The anti-scratch base is great for our wooden floor. Lots of friends have commented on how comfortable they are - the high backs and arm rests really do make a difference. The wipe clean fabric is practical and definitely needed with our two young girls. My only slight niggle is that it would be great if the stools had a mechanism to lock the chair in position and stop people swinging round on them. Would definitely recommend and buy again from Lakeland Furniture.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased you are happy with your new bar stools, they look perfect in your kitchen! Thank you for the feedback and rating you have given after receiving your new products. For sharing the image here with us I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great fast delivery and really pleased with my new kitchen stools 😀”

Helpful Report

Posted 5 years ago

Good Afternoon to you Shelley, Thank you for the amazing feedback and 5*rating you have given after receiving your new bar stools. I am pleased you are happy with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Ordered four grey fabric chairs after being let down by another retailer. Place my order on Sunday and they were delivered on Wednesday🤗 Lovely chairs which were on sale too!! Really pleased with the customer service would definitely recommend 👍😁”

Lakeland Furniture 5 star review on 12th November 2019

Helpful Report

Posted 5 years ago

Good Morning Debbie, I am pleased you are very happy with your new dining chairs and I would like to Thank you for the feedback and rating you have given. They look perfect in your home. For posting the wonderful picture here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Amazingly fast delivery and excellent products considering the low price. Lets hope they don't wobble and bend over like the last similar ones, ordered from a different supplier!”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for the wonderful feedback and 5*rating you have given after receiving your new products. I am pleased you have found them to excellent. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new products onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Super service! I had a missing piece and emailed and received a response after just 15 mins with an apology and a promise to send missing item first class. It arrived the next day!”

Helpful Report

Posted 5 years ago

Good Afternoon Tracy, I am pleased someone from our support team helped rectify the missing piece swiftly and you are now fully satisfied with your purchase. Thank you for the feedback you have given and the rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Really pleased with my purchase came well packed and on time. Would definitely use Lakeland furniture again.”

Helpful Report

Posted 5 years ago

Good Afternoon Brian, Thank you for the feedback and rating you have given after receiving your order. I am pleased you found it to arrive on time and well packaged also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews