Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,889 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1597

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and fast free delivery”

Helpful Report

Posted 5 years ago

Good Morning Naomi, I am pleased you are happy with your new product and you received excellent service and fast delivery of your order. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“The bars stools I ordered look fantastic - great quality and service - delivered within 2 days. Very easy to assemble. The price was so competitive compared to other sites - am delighted with them.”

Helpful Report

Posted 5 years ago

Good Morning Justine, Thank you for the amazing feedback and 5*rating you have given after receiving your new Bar Stools. I am pleased you found the stools to look fantastic, great quality and a competitive price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“amazing service, ordered and delivered in less than 48 hours. The price of the item was very good and the excelennet service was a real bonus.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased to read you are very happy with your new product and you have found the price of the item and service you received excellent. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent value for money, prompt delivery, easy to assemble and they look fab”

Lakeland Furniture 5 star review on 3rd March 2020

Helpful Report

Posted 5 years ago

Good Morning Claire, Thank you for wonderful feedback and 5*rating you have given after receiving your new Perona Bar Stools. I am pleased you found them to be excellent value for money and easy to assemble. Thank you also for sharing the images here with us. They do look perfect! For sharing the image I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great selection and fair price and fast delivery.”

Helpful Report

Posted 5 years ago

Good Morning Malcolm, Thank you for the feedback and 5*rating you have given after receiving your new product. I am pleased you found our website to have a great selection, fair price and fast delivery too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Absolutely love our chairs!!! Super comfy and look great!”

Helpful Report

Posted 5 years ago

Good Afternoon Jodie, Thank you for the wonderful feedback and 5*rating you have given after receiving your new chairs. I am pleased you have found them to be comfy and look great. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I recently ordered 3 kitchen bar stools online. Very good product which I'm really pleased with. However one had a defective part. I emailed Lakeland who straightaway sent me the replacement part via first class Parcel Force delivery. That is terrific customer service which sadly we don't see so much of these days, so we'll done Lakeland and thank you.”

Helpful Report

Posted 5 years ago

Good Afternoon Trevor, I am sorry to read that one of the bar stools you ordered had a defective part but I am pleased that someone from our Support Team were able to rectify this swiftly for you and you are fully satisfied with the service. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“not sure what to say / i got what i ordered plus good service from Nathalie W and ustomer service”

Helpful Report

Posted 5 years ago

Good Afternoon Dave, Thank you for the great feedback and the 5*rating you have given. I shall pass your comments onto Natalie. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very happy with the product. However courier service was awful. Very poor delivery service.”

Helpful Report

Posted 5 years ago

Good Afternoon, I am sorry to read that the courier service was very poor and I apologise about this and the inconvenience this has caused you. I am pleased however that you are very happy with the product and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very easy online ordering process, goods were delivered earlier than expected. Excellent quality product which has received many compliments from friends and family. Very pleased, would highly recommend.”

Lakeland Furniture 5 star review on 29th February 2020

Helpful Report

Posted 5 years ago

Good Morning Pauline, Thank you for the amazing feedback and 5*rating you have given after receiving your new Fizz Dining Chairs. They look perfect around the table! For sharing the image with us here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent service throughout the purchase. Pricing was brilliant. Will use again.”

Helpful Report

Posted 5 years ago

Good Morning Matt, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you found the service to be excellent, pricing brilliant and you will use us again to order furniture. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Lovely chair which fits perfectly into an empty corner of my bedroom. Sturdy comfortable and great value for money.”

Helpful Report

Posted 5 years ago

Good Morning Helen, Thank you for the wonderful feedback and 5*rating you have given after receiving your new Chair. I am pleased it fits perfectly into an empty corner of your bedroom and I want to Thank you for posting the picture here. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Our 4th time ordering from Lakeland. As ever quality and service first class”

Helpful Report

Posted 5 years ago

Good Morning Steve, I am pleased yet again how happy you are with your 4th purchase form ourselves and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Looks elegant but solid and made well. Great value for money.”

Helpful Report

Posted 5 years ago

Good Morning Mary, I am pleased you are happy with your new purchase and you have found it to be elegant, solid and made well. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Beautiful stools .Thank You”

Helpful Report

Posted 5 years ago

Good Morning Katie, I am pleased you have found your new bar stools to be beautiful and I would like to Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very pleased with my purchase. Great modern chairs sick delivery.”

Helpful Report

Posted 5 years ago

Good Afternoon, I am pleased you are happy with your new chairs and you have found them to be modern and delivery was swift. Thank you for the great feedback and 5*feedback you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Quality products, well priced, quick delivery and good communication”

Helpful Report

Posted 5 years ago

Good Afternoon Mark, I am pleased to read you are happy with your purchase and you have found the items to be quality, well priced and quick delivery. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new products https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Delivery service was very prompt, lovely chair for an excellent price.”

Helpful Report

Posted 5 years ago

Good Afternoon, I am pleased you are happy with your new chair and I want to Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Clear website and easy to order. Fast efficeint delivery with great communications.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you found using the website was clear and easy, delivery was efficient and great communications. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very easy to order online, speed of delivery was excellent. Very pleased with quality of product.”

Helpful Report

Posted 5 years ago

Good Morning Linda, Thank you for the feedback and 5*rating you have given after receiving your new product. I am pleased to read you are happy with the quality of the product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,889 reviews