Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,887 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,887 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1597

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product easily assembled. The only problem is the covers on the armrests are not a very good fit. Would appreciate it if you could send us 4 new covers.”

Helpful Report

Posted 2 years ago

Good Morning Christine, Thank you for taking the time to leave feedback after receiving the bar stools. I am pleased you have found them to be good quality and easily to assemble, but I am sorry to read that the arm rests are not a good fit. Can I ask you to please email the support team at support@lakeland-furniture.co.uk where the team will be happy to help with this. If you have managed to get the covers on please do take am image of the problem and they will be able to look at this. Kind regards Sam

Posted 2 years ago

“Bought two of the orange bar stools. Very quick delivery. Easy to assemble, great colour and good quality. Very pleased with our purchase.”

Helpful Report

Posted 2 years ago

Good Morning Jan, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you found that they arrived swiftly, were easy to assemble, great colour and good quality too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ once in your home onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Very comfy breakfast bar stool. Looks really good. Made really well. Would recommend”

Helpful Report

Posted 2 years ago

Good Morning Christina, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you have found the bar stool to be comfortable, made well and looks really good! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ once in your home onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Nice stools, easy to assemble. Looked exactly as the photos on the website”

Helpful Report

Posted 2 years ago

Good Morning Ron, Thank you for taking the time to leave feedback and ratings after receiving the bar stools. I am pleased you have found them to be nice stools, easy to assemble and looked exactly as the photos on the website! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ once in your home onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Prompt delivery, easy to communicate issues and the team was very responsive.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a review after receiving your order. I am pleased the team were able to help resolve any issues you had swiftly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ once in your home onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Just recently ordered four breakfast stools from Lakeland furniture. Very easy website to use with plenty of items to choose from. Delivery was very quick and assembly of product was easy. Very positive experience would definitely recommend”

Helpful Report

Posted 2 years ago

Good Morning Graeme, Thank you for taking the time to leave feedback and a 5*rating you have given after receiving your new bar stools. I am pleased you found ordering to be easy, delivery was quick and you have found the experience to be positive. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ once in your home onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“The design of the California chair I ordered is amazing. The price fantastic. Customer service is by far the best from all companies I have dealt with. There was a small part missing but after getting in touch with customer service it arrived the following day. Great company to deal with.”

Helpful Report

Posted 2 years ago

Good Morning Ian, Thank you for taking the time to leave a 5*rating after receiving the California chair. I am pleased that the team organised a part that was missing and you have now found the chair to be amazing! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ once in your home onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Please with purchase was as described on website, and delivery was fast. Would recommend.”

Helpful Report

Posted 2 years ago

Good Morning Aveen, Thank you for the 5*rating and review after receiving your order. I am pleased your purchase was as described on the website and the delivery was fast. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ once in your home onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Good quality product + great service with fast delivery. Saved£££s by not having to replace my barstools.”

Helpful Report

Posted 2 years ago

Good Morning Mark, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you have found it to be a good quality product along with a great service you received. Any problems then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where the team will be happy to help. Kind regards Sam

Posted 2 years ago

“Love, love my Lincoln bar stools. Colours are exactly as in photo’s. Delivery is so quick too, really excellent service.”

Lakeland Furniture 5 star review on 8th March 2023

Helpful Report

Posted 2 years ago

Good Morning Dawn, Thank you for taking the time to leave a 5*rating after receiving the Lincoln bar stools. They look perfect in your home! I am pleased they arrived quickly, the colour was exactly as seen on the website and you love them! For sharing the image here with us I shall be forwarding you a £10 Gift Voucher for you to us on your next order with us. Kind regards Sam

Posted 2 years ago

“I ordered a reject bar stool just as an interim product as I’m currently renting it was exactly as photographed and so I got exactly what I expected. The delivery was quick and efficient”

Helpful Report

Posted 2 years ago

Good Morning Louise, Thank you for the feedback and 5*rating you have given after receiving the reject bar stool from us. I am pleased it was just how you expected it to be. If you do have any problems then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where they will be happy to help. Kind regards Sam

Posted 2 years ago

“Good product”

Helpful Report

Posted 2 years ago

Good Morning Kamal, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you found it to be a good product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Excellent product, quick delivery and great customer service.”

Helpful Report

Posted 2 years ago

Good Afternoon Christina, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you have found the product to be excellent, with a quick delivery and great customer service too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Delivered within scheduled times as promised online.”

Helpful Report

Posted 2 years ago

Good Morning Mahbub, Thank you for taking the time to leave a 5*rating after receiving your order. I am pleased it was delivered within the scheduled times. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“VERY GOOD SERVICE AND A DEFECT ITEM REPLACED NO PROBS.”

Helpful Report

Posted 2 years ago

Good Morning Barbara, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you received a very good service. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“The chair looks good and is comfortable. Relatively easy to put together (despite there being no instructions). Three stars because it came with 2 screws instead of 4 so I can’t use it yet, plus it came with the wrong wheels. Otherwise, I’d say it’s good value.”

Helpful Report

Posted 2 years ago

Good Morning Jenny, Thank you for the feedback you have given after receiving the chair. I am sorry that all the fixings were not included in the box and the wheels also. Having just chased this up with the team they have informed me they will be getting sent today for you. I do apologise for the inconvenience this has caused. Kind regards Sam

Posted 2 years ago

“Very happy with new chair . To replace a previous bought chair from Lakeland . Very happy to reuse company”

Helpful Report

Posted 2 years ago

Good Morning Alison, Thank you for the feedback you have given after receiving your order. I am pleased this is a second order you have had from us and you are very happy with the product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great quality”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a review after receiving your order. I am pleased you have found the product to be great quality! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Loved my stools amazing price and stand out a mile”

Lakeland Furniture 5 star review on 12th February 2023

Helpful Report

Posted 2 years ago

Good Morning Natalie, Thank you for taking the time to leave a 5* review after receiving the Villa Bar Stools, they look wonderful in your home! I am pleased you love them and you found them to be an amazing price and stand out a mile! Thank you also for sharing the image here with us, for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Loads of choice, good value for money and quick delivery time. Recommended!”

Helpful Report

Posted 2 years ago

Good Morning Harriet, Thank you for taking the time to leave a review and a 5*rating also after receiving your order. I am pleased you found the product great value for money with a quick delivery too! Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

Lakeland Furniture is rated 4.6 based on 2,887 reviews