Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,889 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1597

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service after receiving a damaged product”

Helpful Report

Posted 4 years ago

Good Morning Amy, I sincerely apologise that on the delivery of your order you found them to have some damage, but I am pleased you received good customer service regarding this matter. Thank you for the feedback you have given and the rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Bought 4 chrome acrylic bar stools. Super sturdy and great for the kids. Very easy to assemble. Great instructions. I’ll definitely recommend .Delivery was quick and efficient. Customer services are fantastic. Great communication Fantastic purchase all round. Very happy Lakeland customer 😊”

Helpful Report

Posted 4 years ago

Good Afternoon Victoria, wow your new Loco Bar Stools are looking amazing in your home and we are very happy you like them so much. Thank you for the wonderful feedback you have given and also for sharing the amazing image here. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent quality products and fantastic delivery - received within 2 days of ordering!”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased you have found the quality to be excellent with a fantastic delivery. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great price, great communication. Delivered on time. Item as described. More than happy with the result and look of these stools I purchased. Love them!!! Quality item and comfy too. Will definately use lakeland again. Would reccomend.”

Helpful Report

Posted 4 years ago

Good Morning Caroline, Thank you for the amazing feedback and 5*rating you have given after receiving your new Star Gel Bar Stools. I am pleased you are happy with the product, quality and you have found them to be comfy too. Thank you also for the great image here. For sharing this picture I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Purchased 4 chairs and they have completely transformed our kitchen! Love them and thank you”

Helpful Report

Posted 4 years ago

Good Morning Kylie, Thank you for the wonderful feedback and rating you have given after receiving your new DSW Dining chairs. They look amazing in your home! Thank you also for sharing the great image here with us and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Absolutely love my bar stools, great quality, comfy and easy to put together Quick and efficient delivery will definitely be purchasing from Lake Land again and would recommend!”

Helpful Report

Posted 4 years ago

Good Morning Chloe, Thank you for the wonderful feedback and 5*rating you have given after receiving your new bar stools. I am pleased you have found them to be great quality, comfy and easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Easy to put together and pretty comfortable (I use it as an office chair). Stylish design. Only complaint is a very strong chemical smell on the fabric which hasn't shifted 2 weeks on so far.”

Helpful Report

Posted 4 years ago

Good Morning Lucy, I am sorry that on receiving your new chair you have found a chemical smell on the fabric, please do not hesitate to contact the support team at support@lakeland-furniture.co.uk regarding the smell and they will be happy to try and help. If you are then fully satisfied and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great choice of products, easy to navigate website. Found the chairs I was looking for & even better they are presently on offer. I bought 6 different colours to bring together the colours in my kitchen. Delivery within 2 working days which was amazing service during Covid-19. Incredibly easy to assemble, comfortable & functional, would recommend.”

Helpful Report

Posted 4 years ago

Good morning Susan, I am pleased to read how happy you are after receiving your new chairs and you found the overall service to be amazing service. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great furniture at a fAntastic price. I ordered two stools late Friday and they were delivered on Monday morning. Definitely didn’t expect such a swift delivery. Lakeland furniture have made moving into my new home so much easier.”

Helpful Report

Posted 4 years ago

Good Morning Amy, Thank you for the amazing feedback and rating you have given after receiving your new bar stools. I am pleased to read they were delivered swiftly to you and you found the product to be great at a fantastic price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Fabulous quality bar chairs at an affordable price . Speedy delivery and free too .”

Helpful Report

Posted 4 years ago

Good Morning Julie, Thank you for the wonderful feedback and 5*rating you have given after receiving your new bar stools. I am pleased you found them to be fabulous quality bar chairs at an affordable price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I expected a sturdier assembly on the particular product I purchased but its was really good overall”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the feedback you have given regarding your purchase. I am pleased to read you found the product to be good overall. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Very good quality of product. Quick and fast delivery as stated. Easy to check specifics of products and check out easy. Will definitely shop here again for my furniture needs!”

Helpful Report

Posted 4 years ago

Good Afternoon Rory, Thank you for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased the delivery was quick and you found the product to be very good quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“prompt delivery, easy to assemble, looks as good in real life as it did on the website”

Helpful Report

Posted 4 years ago

Good Afternoon Robert, I am pleased to read you are happy with your new purchase and you have found the product to look as good in real life as it did on the website. Thank you for wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Ordered SPARK FAUX LEATHER OFFICE CHAIR… Ordered SPARK FAUX LEATHER OFFICE CHAIR GREY. Twice the item arrived damaged. First time was leather damaged due to everything just being thrown into a box with zero packaging protection. Second chair replacement arrived with both arm attachments damaged and cracked. I then asked for a third replacement and their response was "There seems to be an issue between ourselves, couriers, and how the item is reaching you" so be warned this company is not able to issue safe delivery of this item. I did ask for them to send two arm rest attachments and possibly a discount to keep the chair and they refused which is odd considering they damaged the chair twice already. Their excuse was as stated above "There seems to be an issue between ourselves, couriers, and how the item is reaching you" Zero quality control.”

Helpful Report

Posted 4 years ago

“Good quality chair and great delivery”

Helpful Report

Posted 4 years ago

Good Morning Alesia, Thank you for the feedback and 5*rating you have given after receiving your new chair. I am pleased you have found it to be a good quality product and also a great delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Beautiful and comfortable chairs, very good value!”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your new chairs. I am pleased you have found them to be beautiful and comfortable, good value too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Absolutely love my new chairs. Arrived with free delivery 2 days after ordering. Great service. Chairs look great ordered in vanilla and grey. Easy to put together. Would definitely recommend the purchase of these chairs”

Helpful Report

Posted 4 years ago

Good Morning Angela, I am pleased to read how happy you are with your new chairs and the overall service you have received. Thank you for the wonderful feedback and 5*rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Very happy with the chair, good quality, great colour and service second to none !”

Helpful Report

Posted 4 years ago

Good Afternoon Lynn, I am pleased to read you are happy with your new chair and you have found it to be good quality, great colour and the service second to none. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Chair was delivered very quickly and pleased with it.”

Lakeland Furniture 4 star review on 8th June 2020

Helpful Report

Posted 4 years ago

Good Afternoon Patrick, I am pleased you are happy with your purchase and you found the chair to be delivered quickly to you. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Purchased some bar stools from Lakeland Furniture. Product was exactly as described, although they looked a little darker on the website, but that’s pretty standard when looking at pictures. Happy with the stools overall and delivered was prompt. More than happy to recommend using Lakeland Furniture and would happily use them myself in the future if needed.”

Helpful Report

Posted 4 years ago

Good Afternoon Vipul, Thank you for the wonderful feedback and 5*rating you have given after receiving your new bar stools. They look perfect in your home! Thank you also for sharing the images here with us and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,889 reviews