KLG Rutland Reviews

Name: KLG Rutland
Address: Queens Road East, Beeston., Nottingham
Rating: 4.82

4.8 Rating 616 Reviews

97 %

of reviewers recommend KLG Rutland

Company Reviews

Metrics

Info

4.8

Based on 616 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01159 22 11 55

Email:

reception@klg.co.uk

Location:

Queens Road East, Beeston.
Nottingham
NG9 2FD

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KLG Rutland 5 star review on 14th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got what I wanted, good price, on time. Excellent”

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“Excellent service and easy communication. The fitters were quick and made minimal mess.”

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“I just wanted to thank KLG for a really professional service from start to finish. Everything from the initial quote through to measuring up and fitting was excellent. The finished product is brilliant! And a big thank you to Harry and Ollie, such friendly lads and they really went the extra mile to do the best job possible. Cheers lads!”

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“A very good customer service from start to finish”

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“Excellent workmanship .Excellent price would highly recommend.”

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“When our door eventually became available it was fitted by a very polite , friendly gentleman who worked efficiently and made sure everything was clean and tidy before he left.”

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“Great quality, friendly and helpful staff, with very capable fitters!”

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“Excellent service and product it amazing how much new windows improve the look of your home”

KLG Rutland 5 star review on 19th July 2022

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“The two composite doors we had fitted are very good quality and look really nice. Certainly much nicer and much more secure than the upvc doors they replaced. We also had a new window which we are also very pleased with. John, the fitter obviously takes pride in his work and did a very good job for us. Absolutely no mess afterwards and no redecoration needed either. Very pleased.”

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“we have used KLG for many years, fitting doors, windows and a conservatory. The work is always done to a high standard and the fitters are professional and considerate. Highly recommended. P and E Brown Nottingham”

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“The cost of our new window was in keeping with other quotes however we were also offered the wide choice of patterned glass (at no extra cost). The other companies only offered plain glass and didn’t even mention patterned. The surveyor came out and did his best to work out how a new window could be fixed. After much discussion, we received the quote and agreed. We also agreed to shoulder the cost of any loose/broken tiles and interior damage after completion. The two lads that came did an excellent job in very trying circumstances, although scratching their heads frequently they never gave up. Indeed one of them told us ‘frankly I’ve never seen anything like this in my life’. They had to add a brand new window and a upvc board to a very old rotten window frame. It turned out that the depth (jutting out) of the original window frame differs by 100mm from one side to the other. We’re really pleased with the outcome and would definitely recommend KLG to anyone needing new windows.”

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“Lovely people to deal with throughout the process, from our first visit to the showroom to the fitters who were super professional and did a fabulous job. We're delighted with our new windows, both the look and the finish is fantastic. Would highly recommend and will use again for any future work we have done.”

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“It was easy to make my choices and place the order, I was kept informed about the installation date, and the installer was informative and pleasant”

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“Absolutely five star service from showroom viewing through to installation. Every member of the KLG team involved in our purchase was personable, helpful and professional. We were also kept well informed throughout the entire process. The product range was excellent and first class quality. I would like to make special mention of the installers, Dean and Harry, who carried out the installation with care, and demonstrated great pride in their work. We were more than happy with the end result, and would definitely recommend this company to anyone.”

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“The bespoke arched window KLG manufactured for me was available to install ahead of the originally agreed date and the installers were able to come nearly a month ahead of schedule. The window was made exactly according to specification and the installer did a great job over the morning fitting the window. Overall I was very pleased with how KLG delivered, from initial consultation to design and survey followed by the installation.”

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“We’re very pleased with our new patio door. The installers did an excellent job and the quality of the finish is very good indeed.”

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“Overall we are over the moon with the finished room, it looks amazing. However, it did not go without hiccup! Our feedback to KLG would be that their attention to detail and communication were the cause of most of the issues. Having said that the two men who built the actual room (glass and roof) were outstanding! They were polite, courteous and so good at their jobs. Thank you to everyone who ensured we got there in the end. Mark and Lynda Goodwin”

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“Excellent service and everything completed on time. The fitters were brilliant and very friendly”

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“Excellent work. Very efficient work force. Very pleased with door.”

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“Nice job very tidy big improvement to our property we had a long wait but was worth it compared to other people’s products”

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KLG Rutland is rated 4.8 based on 616 reviews