“So grateful for your quick and efficient service today. The gentleman who came was very kind and concerned i knew all that was being done. I feel very safe now. Thank you”
“14 July. My lock was changed very quickly. I was quoted 49 quid but I was charged 112.the service was ok but not happy with the cost.IWould never use you again.”
“Showed up whilst so many others no longer had 24/7 service because of England Italy UEFA final. Need I say more? Very professional and my children and I could get back in out home to our dog…& dinner. Appreciated the text message re arrival also. Thank you!!”
Good morning
Thank you for taking the time to leave us a review.
When we say 24/7 we really do mean it. Our customers are very important to us.
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“The locksmith was prompt ,helpful and very reassuring. I would not hesitate to recommend this firm. The young man that came to help me deserves a special recommendation.”
“Excellent service. Said you would be there within hour and you were, problem with lock sorted and a very happy customer, would certainly recommend. Thanks.”
“Terrible experience! Invoice and reference Job L4L-194843.
I don't take any pleasure nor vindication in writing a negative review, but I think it's my duty to warn other clients before they get conned like I did.
We accidently locked the key inside a room upstairs, looked up a local locksmith on Google and found the number for Keys4U. Called them up and explained the issue, asked for a quote and was told £59.99 or something very similar. Upon arrival, the locksmith was efficient, he opened the door within 10 seconds of starting and explained the total bill was £148.80 due to additional charges that were held back from me on the phone call.
Apparently just the visit alone without any intervention was 60 pounds... Call it misleading, lie, fraud, abuse, call it business as usual, whatever you like but it doesn't change the fact that a company can charge me hidden costs and an extra £90 (including VAT, also not referenced anywhere in our conversations). Practices like these should be investigated by both the Ombudsman and financial authorities because they are borderline fraudulent. I feel angry and cheated, technically got robbed by the locksmith company!”
“Fantastic service! I called in to get a smart lock installed, booked the appointment for 2 days later. The installers were professional and did a great job! Thank you!”
