Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 695 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 695 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 28th July 2025

V Barge

R Lewin

Y Ratajczyk

Kettell Doors & Windows 5 star review on 20th July 2025

M Shaw

812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We could not be happier with our new windows and door. From end to end we were extremely impressed with their customer service. They listened and provided honest advice (not sales) on what products would be suitable and made thorough checks to ensure what we wanted was possible. The fitting was superb - they were all highly respectful, clean and professional. High recommend.”

Kettell Doors & Windows 5 star review on 1st August 2023

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Posted 2 years ago

Thank you Mr & Mrs Johnston for allowing us to work on your home & we love the end result! We love it when customers choose coloured frames!

Posted 1 year ago

“Pleasant people to deal with throughout the process. Excellent team-work, excellent products and attention to detail. Andy did an amazing and caring job on the day. They get my vote!”

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Posted 2 years ago

Thanks for the positive and glowing 5-star review of Kettell Doors & Windows! We are extremely grateful and delighted to have earned your loyalty as a customer. We are so glad to hear that you found our team-work, attention to detail and excellent product to be top-notch. It was a pleasure to have Andy working on your home - he puts a lot of care into everything he does. Many Thanks Jo From Kettell.

Posted 2 years ago

“From visiting the showroom to having the windows installed we experienced a very helpful and professional service Very happy with the quality and will definitely be using Kettell again”

Kettell Doors & Windows 5 star review on 28th July 2023

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Posted 2 years ago

Thank you for your kind words and 5-star rating of Kettell Doors & Windows! We appreciate that you took the time out to leave us a review. We are glad to hear that your experience from visiting the showroom through to having the windows professionally installed was so positive. We take great pride in our quality workmanship and customer service and take your feedback to heart. We look forward to providing you with more quality services in the future.

Posted 1 year ago

“Excellent service. Work was carried out on time, installer was efficient and tidy, no mess left for us to clear up. Highly recommended”

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Posted 2 years ago

Thank you for the great review & the recommendation, it is very much appreciated!

Posted 2 years ago

“Really pleased with the quality of the kitchen door and the workmanship. Our fitter arrived on time and did a fantastic job, I was a little worried about the tiles around the door in case they were damaged during the removal of the old door but there was no damage whatsoever. Would definitely recommend Kettell.”

Kettell Doors & Windows 5 star review on 25th July 2023

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Posted 2 years ago

Thank you Karen for the great review. The team always try their best to minimise the damage when the old items are removed so it was great that this was achieved. Thank you for the recommendation. Lisa Kettell

Posted 2 years ago

“I have had excellent service from sale to fitting of my new front door with Kettell Windows”

Kettell Doors & Windows 5 star review on 24th July 2023

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Posted 2 years ago

Thank you Sue, we love the door & glad you do too & that it was worth the wait!! Many thanks Lisa Kettell

Posted 2 years ago

“I had my front door replaced, all the options were explained to me at the showroom, fitting went very smoothly and I'm very happy with the quality of work.”

Kettell Doors & Windows 5 star review on 19th July 2023

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Posted 2 years ago

Thank you Ross for the review. The door looks great! Thank you for choosing Kettell.

Posted 2 years ago

“Great workmanship. Happy with the fitted windows.”

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Posted 2 years ago

Thank you so much for your 5 stars! We are so pleased to hear that you are happy with the great workmanship and fitted windows.

Posted 2 years ago

“We have been really pleased with the service provided by the team at Kettell and love our new windows. From visiting the showroom, to getting a quote and the team that installed the windows, everyone has been very friendly and helpful, answering all of our questions. They were able to accommodate arranging the 3 day installation around our schedule.”

Kettell Doors & Windows 5 star review on 9th July 2023

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Posted 2 years ago

Thaks Lucy for the great reveiw! It was great to return to the property where we originally installed the front door! We hope you will find the new windows improve the energy efficiency in your home. Thank you for choosing Kettell.

Posted 2 years ago

“A great service from the initial quote from Ben to the team who fitted the window and door. No mess, no hassle, a perfect job.”

Kettell Doors & Windows 5 star review on 7th July 2023

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Posted 2 years ago

We couldn't ask for a better review! Thank you & thank you for choosing Kettell. I will be sure to pass on your comments to the team. Many thanks Lisa Kettell

Posted 2 years ago

“Couldn't ask for better service from quotation to installation straighforward and very helpful”

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Posted 2 years ago

Thank you Veronica for taking the time to leave a review. Pleased to have provided great service!

Posted 2 years ago

“We chose Kettells for the quality of their products, we'd used them before, and the fact they could do a concealed ventilation system on the windows. Very pleased with the windows installed, there were a few minor issues initially but these were immediately and unquestioningly rectified. Also had a patio door installed in Irish Oak which matches our front door and looks great.”

Kettell Doors & Windows 5 star review on 4th July 2023

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Posted 2 years ago

Thank you for the review & all your feedback. It was great to be able to return to your property and complete the rest of the property. We very much apprecaite the repeat custom. Many thanks John Kettell.

Posted 2 years ago

“Very professional approach. No pushy salesmen. Gave honest opinion and ideas. Fitting was professional and great quality door supplied and fitted. Would highly recommend MM”

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Posted 2 years ago

Thank you for the review, Manoj. I am pleased that our values of honesty and integrity came through as we try to dispel the views of double glazing salespeople & companies. We hope we can help again on your next project!

Posted 2 years ago

“The windows and doors look good. I am happy that I have had the windows and door replaced. I will have the rear doors replaced when I have saved up.”

Kettell Doors & Windows 5 star review on 29th June 2023

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Posted 2 years ago

Thank you for the great review & we are som pleased you are happy with the results. Sometimes it isnt easy removing the existing when there is render but pleased we could remove with minimal impact. We look forward to hearing from you in the future for the next project. Many thanks all at Kettell.

Posted 2 years ago

“I didn't place an order with Kettell as after popping in to the showroom to look at a door, I was greeted by a lady (who I believe is the owner). Very much git the impression she was only bothered about getting the sale and not helping me. Felt like my questions were not answered properly and I was being told what I wanted to hear. The same questions were answered differently by other installers and they had also advised what I was told was nonsense, therefore glad I dodged kettell”

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Posted 2 years ago

All feedback is welcome & evaluated. We have contacted the customer to understand further the details, as this is highly irregular feedback for Kettell & is hugely disappointing.

Posted 2 years ago

“100% Satisfied”

Kettell Doors & Windows 5 star review on 27th June 2023

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Posted 2 years ago

Amazing! Job done, thank you!

Posted 2 years ago

“Excellent friendly service from showroom visit through to fitting. Great value for money and lovely products. Will be use if them again should we need new windows or doors in the future.”

Kettell Doors & Windows 5 star review on 22nd June 2023

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Posted 2 years ago

Thank you Gail for the review. We are really pleased to hear the whole process was smooth & efficient & that we met expectations. We hope to see you again in the future. Let's hope for some nicer weather so you can have the doors open & enjoy the summer in the garden!

Posted 2 years ago

“Superb windows which are a perfect replacement for our Victorian house. Well fitted by a conscientious group of reliable guys.”

Kettell Doors & Windows 5 star review on 16th June 2023

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Posted 2 years ago

Thank you for the kind review. It really was a wonderful install & great to be able to install traditional look windows but knowing they are secure & thermally efficient & can keep those draughts at bay! Many thanks all at Kettell.

Posted 2 years ago

“Genuinely! We are so pleased with Kettell Windows, From the installation to the quality and finish of our new door. It really shouldn’t be a surprise to receive exactly what you have paid for but we Simply did.”

Kettell Doors & Windows 5 star review on 12th June 2023

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Posted 2 years ago

“Pleased with the quality of the door, there was a slight issue after installation which was fixed quickly and since then there have been no further issues.”

Kettell Doors & Windows 4 star review on 6th June 2023

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Posted 2 years ago

Thank you very much for your 4 star rating of Kettell Windows! We are glad to hear that you were pleased with the quality of the door, and even more so that any slight issue after installation was fixed quickly with no further issues. Thank you for choosing Kettell & enjoy your new door!

Posted 2 years ago

Kettell Doors & Windows is rated 4.9 based on 695 reviews