Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.94

4.9 Rating 744 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 744 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install replacement windows and doors to customers across Leicestershire

Established in 2005, Kettell Windows is an award winning, family business rooted in Leicestershire. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best double glazing products & materials; including Aluminium, UPVC, Timber and Timber Alternatives. Environmental sustainability & working to the highest standards is in our DNA.
We are also Leicester’s largest Solid Core, composite door installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 19th February 2026

862

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From Ben giving a quote, Andy measuring up, Phil putting in the new lintel, Jack and Will doing the actual job, everyone was polite, friendly and very helpful. I couldn't ask for any better.”

Kettell Doors & Windows 5 star review on 10th November 2025

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Posted 3 months ago

Thank you so much for your wonderful review, Eileen! We're delighted to hear that our team provided you with great service throughout the entire process. It's fantastic to know that everyone was polite, friendly, and helpful – we truly value your kind words! Your satisfaction is our top priority, and we really appreciate your feedback. Best wishes, Jo Team Kettell Doors & Windows

Posted 3 months ago

“I'm very pleased with my new door/window to replace one that wasn't airtight. It's made the kitchen so feel much warmer and looks so much better. Everyone at Kettle was very helpful and explained the choices clearly and it seemed a very quick process from start to end.”

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Posted 3 months ago

Thank you for your lovely review, Chrissy! We're thrilled to hear that your new door & window has made such a positive impact on your kitchen's warmth and appearance. It's great to know that our team was helpful in explaining your options and that you found the process smooth and quick. Your feedback truly means a lot to us! Best wishes, Jo Team Kettell Doors & Windows

Posted 3 months ago

“Excellent service from Kettell Windows - I had a new UPVC porch and front door fitted and received scale drawings, quotes etc. Work was carried out on time and with great attention to detail. Lovely company and very helpful with advice and site survey etc. Fully recommend.”

Kettell Doors & Windows 5 star review on 7th November 2025

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Posted 3 months ago

Thank you so much for your fantastic review, Rachael! We're delighted to hear that you had an excellent experience with our service and that our team's attention to detail made a difference. It's great to know that the drawings and advice were helpful throughout the process. Your recommendation means the world to us! Kind Regards Jo Team Kettell Doors & Windows

Posted 3 months ago

“I used Kettell to supply and fit a new front door. The service from start to finish was excellent. Great communication, my emails were always answered promptly, making the arrangement and timings very easy. The person who fitted the door did a very professional job and left the area clean and tidy. Kettell are a prime example of why it’s good to use independent local businesses.”

Kettell Doors & Windows 5 star review on 6th November 2025

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Posted 3 months ago

Thank you so much for your glowing review, Claire! We're thrilled to hear that you enjoyed excellent service throughout the entire process. Our team always strives for clear communication and professionalism, and it’s great to know that reflected in your experience. We appreciate your support for independent local businesses! Kind Regards, Jo Team Kettell Doors & Windows

Posted 3 months ago

“Great service from Start to Finish,”

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Posted 3 months ago

Thank you for your wonderful review, Kathleen! We're so pleased to hear that you experienced great service from start to finish. Your satisfaction is our priority, and it's fantastic to know that we delivered on that promise. Kind Regards, Jo Team Kettell Doors & Windows

Posted 3 months ago

“Thrilled with our new door. The installer left it clean and tidy on completion and even sorted out a faulty locking mechanism on a previous door fitted a while back.”

Kettell Doors & Windows 5 star review on 3rd November 2025

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Posted 4 months ago

Thank you so much for your wonderful review, Jason! We're delighted to hear that you're thrilled with your new door and that our installer left everything clean and tidy. It's great to know that we could also assist with the locking mechanism issue. Your feedback means a lot to us! Kind regards, Jo Team Kettell Doors & Windows

Posted 3 months ago

“Highly recommend the team of Kettell ! Wonderful from start to finish. Excellent showroom, detailed information from John, installation team a credit to the company, creating a wonderfully easy process from start to finish. And what a result. Classy, high quality windows and doors. Can’t thank you enough.”

Kettell Doors & Windows 5 star review on 25th October 2025

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Posted 4 months ago

Thank you so much for the fantastic review. The team really enjoyed the install. I hear a lady drove by & stopped to comment on how lovely the windows were! Can't get better than stopping traffic! 😀 Thank you for choosing Kettell. It is very much appreciated.

Posted 4 months ago

“Excellent work”

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Posted 4 months ago

Thank you for your excellent review, Chris! We're thrilled to hear that you were happy with your Installation. Kind Regards, Jo Team Kettell Doors & Windows

Posted 4 months ago

“From start to finish I was very impressed with the service I received. I had 3 windows put in and a door. They turned up nice and early and got straight on with taking out my old windows I was very impressed with how clean they left everything. I had been quoted a ridiculous price from another company but went with Kettell not only for the high quality windows but also the reasonable price. I would highly recommend this company also for its excellent customer service . Carol”

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Posted 4 months ago

Thank you for your fantastic review, Carol! We’re thrilled to hear that you were impressed with our service from start to finish. It’s wonderful to know that our team made the installation process smooth and tidy for you. Your recommendation and acknowledgment of our customer service truly mean the world to us! Kind regards, Jo Team Kettell Doors & Windows

Posted 4 months ago

“Used them before and they have done just as a job again they are quick efficient and clean up well after themselves Would recommend then any time”

Kettell Doors & Windows 5 star review on 14th October 2025

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Posted 4 months ago

Thank you for your glowing review! We’re so pleased to hear that you’ve had another positive experience with our team. Efficiency and cleanliness are always our top priorities and your recommendation truly means everything to us! Best wishes, Jo Team Kettell Doors & Windows

Posted 4 months ago

“All in all first class experience with Kettle. From initial quotation to finished instillation. Could not be happier.”

Kettell Doors & Windows 5 star review on 13th October 2025

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Posted 4 months ago

Thank you for your amazing review, Pam! We’re delighted to hear that you had a first-class experience from start to finish. Your happiness is our top priority, and your kind words truly inspire us to keep up the good work! Kind regards, Jo Team Kettell Doors & Windows

Posted 4 months ago

“Great service and products. Would highly recommend!”

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Posted 4 months ago

Thank you for the fantastic review, Daniel! We’re thrilled to hear you enjoyed our service and products. Your recommendation means such a lot to us! Kind regards, Jo Team Kettell Doors & Windows

Posted 4 months ago

“We had Kettell to do our comp front door and put a triple glazed patio door at the back. Kettell have very friendly staff and a very good customer service all ways happy to help and very polite.”

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Posted 5 months ago

Thank you for your wonderful review, Chris! We’re so glad to hear you had a positive experience with our team and that our friendly staff were able to provide you with excellent customer service. Your satisfaction is what drives us, and we truly appreciate your kind words! Kind Regards, Jo Team Kettell Doors & Windows

Posted 5 months ago

“Excellent service from start to finish. Instalisation was done quickly and efficiently at the appointed time in a professional way.”

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Posted 5 months ago

Thank you for your wonderful review, Mike! We’re thrilled to hear that you received excellent service from our team and that the installation was performed efficiently and professionally. Your feedback is truly appreciated and motivates us to keep providing the best experience possible. Best Wishes, Jo Team Kettell Doors & Windows

Posted 5 months ago

“Excellent service, high qulaity product and top notch fitting”

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Posted 5 months ago

Thank you so much for your fantastic review, Steve! We’re delighted to hear you had an excellent experience with our service and that you’re pleased with the quality of the product and installation. Your satisfaction is our top priority, and your kind words truly motivate our team. Kind regards, Jo Team Kettell Doors & Windows

Posted 5 months ago

“Just had a new front door. Easy and relaxed choosing in the showroom over a coffee. The door arrived earlier than promised, and was fitted in a morning. Pleased to have me John Kettell during the install, everyone we spoke to was really lovely and helpful. Pleasure to deal with a local company. Thoroughly recommended.”

Kettell Doors & Windows 5 star review on 16th September 2025

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Posted 5 months ago

Thank you for taking the time to leave a review. We are pleased we could support in the process of choosing a new front door & support with the aftercare required. Thank you for choosing Kettell.

Posted 5 months ago

“From start to finish this was a great experience!! From Ben coming round to my house to give me a quotation, no hard sell!! To Jo making all the arrangements and Will & Jack doing the Installation. They arrived on time and left everywhere clean & tidy. I have already had neighbours commenting on how nice my window looks and have no hesitation in recommending Kettell to my family & Friends.”

Kettell Doors & Windows 5 star review on 8th September 2025

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Posted 5 months ago

A BIG thank you for looking after the team so well! Thank you for recommending us & we hope your room is so much warmer and brighter for many years to come.

Posted 5 months ago

“From initial appointment with Ben to completion of the installation by Phil we received fantastic customer service throughout, would highly recommend.”

Kettell Doors & Windows 5 star review on 31st August 2025

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Posted 6 months ago

Hi Sharon, Thank you for your wonderful 5-star review! We’re thrilled to hear that you received fantastic customer service from both Ben and Phil throughout your experience. It's always our aim to ensure that our customers feel supported every step of the way. Your recommendation means so much to us and we truly appreciate you taking the time to share your feedback! Kind Regards, Jo Team Kettell Doors & Windows

Posted 6 months ago

“Very impressed with the service from Kettell from day one! No hard sell from Ben but clear, concise description of the goods we were likely to expect and being able to inspect the quality of the products in their showroom helped in our decision making. The fitters, Will and Riley, were excellent and very impressive with their attention to the small details ensuring a trouble free, clean and tidy installation. Without doubt the best window company we have ever dealt with!”

Kettell Doors & Windows 5 star review on 29th August 2025

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Posted 6 months ago

Hi Richard, Thank you for your fantastic 5-star review! We’re delighted to hear that you were impressed with the service from day one and that Ben's approach helped make your decision easier. It’s wonderful to know that Will and Riley took such great care in their installation, focusing on the small details to ensure everything was perfect. Your kind words affirm our commitment to quality service and we truly appreciate your recommendation! Best wishes, Jo Team Kettell Doors & Windows

Posted 6 months ago

“We are absolutely delighted with the door & window we recently purchased from Kettell. The door & window surpassed our expectations, in fact they have literally transformed our kitchen, we couldn't be happier with the results. We received excellent advice from John as we decided on the final products for our home. The fitters did an excellent job, leaving the place spotless when they had finished. I cannot recommend Kettell highly enough. Thank you!”

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Posted 6 months ago

Hi Jennifer, Thank you so much for your wonderful 5-star review! We’re absolutely thrilled to hear that your new door and window have transformed your kitchen and exceeded your expectations. It’s so nice to know that John provided you with excellent advice, and that our fitters left your space spotless after their work. Your recommendation means the world to us and we truly appreciate your kind words! Kind regards, Jo Team Kettell Doors & Windows

Posted 6 months ago

Kettell Doors & Windows is rated 4.9 based on 744 reviews