Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 680 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 680 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 7th July 2025

B Kavaney

C Lomax

L Wroe

Kettell Doors & Windows 5 star review on 25th June 2025

Kettell Doors & Windows 5 star review on 24th June 2025

Kettell Doors & Windows 5 star review on 20th May 2025

L Twitchell

808

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great company to deal with!”

Helpful Report

Posted 15 hours ago

Hi Brendan, Thank you so much for your kind words! We're thrilled to hear that you had a great experience dealing with us. Providing excellent service to our customers is what we strive for, and your feedback truly means a lot to us. Kind Regards, Jo Team Kettell Doors & Windows

Posted 7 hours ago

“We were very impressed with the service from start to finish and very pleased with our new door which was installed efficiently with minimal disturbance.”

Kettell Doors & Windows 5 star review on 6th July 2025

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Posted 1 day ago

Hi Caroline, Thank you so much for your wonderful review! We're thrilled to hear that you were impressed with our service and that the installation of your new door went smoothly with minimal disturbance. Your satisfaction is our top priority, and it's great to know we met your expectations! Best wishes, Jo Team Kettell Doors & Windows

Posted 7 hours ago

“The journey from start to completion has been amazing. It was a very hard decision to replace our original Victorian sash bay window. But thanks to Ben, Will, Phil and Jack you have dome an brilliant job. Thanks for your patience and appreciated the time they took to replace windows which look fantastic. We have received some lovely feedback from neighbours and friends. Thankyou”

Kettell Doors & Windows 5 star review on 4th July 2025

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Posted 3 days ago

Hi Lynn, Thank you so much for your glowing review! We're overjoyed to hear that your journey with us has been amazing and that Ben, Will, Phil, and Jack were able to assist you throughout the process. We understand how significant a decision it is to replace a cherished feature like a Victorian sash bay window, and we're thrilled that you're happy with the results. It’s wonderful to hear that you've received lovely feedback from friends and neighbors! Warm regards, Team Kettell Doors & Windows

Posted 7 hours ago

“Great service, from initially visiting showroom, to day of installation”

Kettell Doors & Windows 5 star review on 30th June 2025

Helpful Report

Posted 1 week ago

Hi Stephen, Thank you so much for your fantastic review! We're delighted to hear that you had great service from the moment you visited our showroom all the way through to installation. Our team strives to ensure a smooth and pleasant experience for all our customers. Kind regards, Jo Team Kettell Doors & Windows

Posted 6 days ago

“We are very pleased with our new comp door and window from KETTELL Doors and Windows. First class service from start to finish. Kept us fully informed all the way through to installation. The installer arrived on time and did a first class job with attention to detail. We wouldn’t hesitate to recommend Kettell Doors and windows. Top Product and Service.”

Helpful Report

Posted 1 week ago

Hi Catherine, Thank you so much for your amazing review! We're thrilled to hear that you're pleased with your new composite door and window, and that our service met your expectations from start to finish. It's fantastic to know that the installation went smoothly and that our installer paid close attention to detail. Your recommendation means the world to us! Wishing you all the best, Eloise Team Kettell Doors & Windows

Posted 1 week ago

“Fantastic customer service all round from Kettell. Our experience with Lisa in the showroom was great. Really informative and they even had colouring books to entertain the kids. Communication in the run up to the install was regular and clear, we always knew where we stood. Most importantly, we love our new front door. Highly recommend. Thanks Team Kettell.”

Kettell Doors & Windows 5 star review on 19th June 2025

Helpful Report

Posted 2 weeks ago

Hi Tom, Thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience with Lisa in the showroom and that the colouring books kept the kids entertained. We take pride in our communication and are glad to know you felt well-informed leading up to your installation. It's wonderful to hear that you're loving your new front door! Best wishes, Jo Team Kettell Doors & Windows

Posted 2 weeks ago

“Very good service. Andy was lovely and friendly. Everything was left lovely and clean. Door is great, no problems. Love it. Would definitely recommend Kettell.”

Kettell Doors & Windows 5 star review on 18th June 2025

Helpful Report

Posted 2 weeks ago

Hi Wendy, Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with Andy and that everything was left clean and tidy. It’s fantastic to know that you’re loving your new door and having no issues. Your recommendation means a lot to us, and we truly appreciate your kind words! Kind Regards Jo Team Kettell Doors & Windows

Posted 2 weeks ago

“Excellent service from Kettell’s, from enquiry to fitting, everyone was so friendly and helpful with no pressure at all. Great range of doors, type of glass, fittings etc…, to choose from. We’re more than happy with the one we chose as it lets so much more light into the hallway and gives our house much better kerb appeal. Wouldn’t hesitate to recommend Kettell’s to family and friends.”

Kettell Doors & Windows 5 star review on 17th June 2025

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Posted 2 weeks ago

Hi Nicky, Thank you for your fantastic review! We’re delighted to hear that you had such a positive experience with our team, from your initial enquiry to the fitting process. It’s great to know that you found the right door to enhance your hallway's light and kerb appeal. Your recommendations would mean a lot to us, and we’re so grateful to have customers like you! Kind Regards Jo Team Kettell Doors & Windows

Posted 2 weeks ago

“This is the third installation undertaken by Kettell on my house and each time the work has been carried out efficiently and professionally. I have no hesitation in recommending this company.”

Helpful Report

Posted 3 weeks ago

Hi, We’re thrilled to hear that you chose Kettell for the third time and that our team continues to provide you with efficient and professional service. Your willingness to recommend us means the world to us! If you ever need our services again, you know where to find us. Kind Regards Jo Team Kettell Doors & Windows

Posted 3 weeks ago

“I was recommended to Kettell by a neighbour who recently changed their front door. We were in a a hurry to get the job done, because our front door had completely broken and was being held shut with a tie wrap! Kettell did everything possible to get our new door installed as soon as they could, which I was so appreciative of. The new door looks great and is exactly what I wanted and on top of all that, they are a local company too.”

Helpful Report

Posted 3 weeks ago

Hi Jenny, We’re so glad to hear that we could help you quickly with your new front door. It’s great to know it looks just how you wanted it to. Supporting our local community is important to us, and we appreciate your recognition of that. Please do not hesitate to contact us if you would like us to quote again for you!! Warm wishes, Jo Team Kettell Doors & Windows

Posted 3 weeks ago

“Great Company, from customer service to installation, a definite recommend and will use again.”

Helpful Report

Posted 1 month ago

Hi Tracey, Thank you so much for your wonderful 5-Star review! We are thrilled to hear that you had a great experience with our customer service and installation team. Your recommendation means a lot to us and we’re excited to have the opportunity to work with you again in the future! If you have any questions or need assistance, please don’t hesitate to reach out. Kind regards, Jo Team Kettell Doors & Windows

Posted 3 weeks ago

“From initial enquiry through survey to installation and a query afterwards, the service was excellent. All staff were polite, cheerful and helpful, particularly Jack who installed the door. He encountered a problem, but resolved it very well. My new door looks fantastic and I would not hesitate to use Kettell again and will be recommending them to others.”

Helpful Report

Posted 1 month ago

Hi Sue, Thank you so much for your amazing 5-Star review! We’re thrilled to hear that you enjoyed excellent service from start to finish, and that Jack was able to resolve the issue during installation with such professionalism. It’s fantastic to know that you’re happy with your new door and that you would recommend us to others. Should you have any questions or need further assistance, please don’t hesitate to reach out. Kind regards, Jo Team Kettell Doors & Windows

Posted 1 month ago

“From choosing the doors to having them fitted was done in a very professional and pleasant manner. I am so pleased with them and have received numerous positive comments.”

Kettell Doors & Windows 5 star review on 3rd June 2025

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Posted 1 month ago

Hi Patricia, Many thanks for your lovely feedback!! We’re absolutely delighted to hear that your experience from choosing to fitting the doors was handled in a professional and pleasant manner. It’s fantastic that you are pleased with the final result and are receiving such positive comments from others—it truly makes our efforts worthwhile! If you require anything else, please do not hesitate to contact us. Kind Regards Jo Kettell Windows & Doors

Posted 1 month ago

“Last week we had a new front door, frame and side panel fitted. Wow! what a difference it has made. From initial enquiries, meeting with Ben who was so helpful with advice, then visiting the excellent showroom to firm up our ideas with Ben to the fitting with Andy, Kettell have been nothing short of excellent. Ben was clear, calm, not at all pushy and meeting him at the showroom was so helpful to see the doors & glass etc 'in the flesh'! Andy was our fitter and worked steadily through the day to produce a great finish. He cleaned up thoroughly as he went along and also kindly sorted an existing niggle we had with our porch door. We were also kept well informed of installation date and arrangements by Jo. We thoroughly recommend Kettell!”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic 5-Star review, Liz! We’re absolutely delighted to hear about your positive experience with Ben, Andy, and Myself throughout the entire process. It’s wonderful to know that our showroom made it easier for you to visualize your ideas, and that Andy’s care during fitting added to your satisfaction. Your recommendation means the world to us! If you need anything else or have questions in the future, please don’t hesitate to contact us. Kind regards, Jo Kettell

Posted 1 month ago

“We have used Kettell before at our own property, I ordered a new front door for my mother in law’s house and received the same excellent and understanding service.”

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Posted 1 month ago

Thank you so much for your wonderful 5-Star review, Antony! We're delighted to hear that you chose Kettell again and that your experience was just as excellent as before. It's always our goal to provide understanding and top-notch service, and your feedback truly makes our day! If you ever need anything else or have any questions in the future, please feel free to contact us. Best wishes, Jo Kettell

Posted 1 month ago

“From the moment I contacted kettell to moment the bifold doors were fitted I had no problems at all and would recommend them to anyone for service and a great price”

Kettell Doors & Windows 5 star review on 14th May 2025

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Posted 1 month ago

Thank you so much for your amazing 5-Star review, Steve! We’re thrilled to hear that your experience from start to finish was smooth and that you found our service and pricing to be great. Your recommendation means a lot to us! If you ever need anything else or have questions in the future, please don’t hesitate to reach out. Best regards, Jo Kettell

Posted 1 month ago

“Excellent product, efficiently and professionally fitted by helpful pleasant people. I cannot recommend the whole team highly enough”

Kettell Doors & Windows 5 star review on 9th May 2025

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Posted 1 month ago

Thank you so much for your excellent 5-Star review, Jill! We're thrilled to hear that you found our product to be of great quality and that our fitting team provided professional and friendly service. Your kind words about our team mean a lot to us! If you ever need assistance or have any questions in the future, please feel free to contact us. Kind regards, Jo Kettell

Posted 1 month ago

“As usual the standard of build and fitting was first class. The fitting guys were on time and shared a few trade secrets with regards to product used to keep the windows in top condition.”

Kettell Doors & Windows 5 star review on 14th April 2025

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Posted 2 months ago

Thank you so much for your fantastic 5-Star review! We’re delighted to hear that you found the standard of our fitting to be first class! 😊 , and that our fitting team were punctual and shared valuable tips with you. Your feedback is greatly appreciated! If you have any more questions or need assistance in the future, please don’t hesitate to get in touch! Best regards, Eloise@Kettell

Posted 2 months ago

“Excellent service at the showroom and from the expert fitter.”

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Posted 2 months ago

Thank you so much for your fantastic 5-Star review! We’re thrilled to hear that you received excellent service both at the showroom and from our expert fitter. Your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to get in touch! Best regards, Eloise@Kettell

Posted 2 months ago

“Great service from start to completion, friendly and efficient. Clearly explained products available, and expected timelines. Good communication. Would definitely recommend.”

Kettell Doors & Windows 5 star review on 7th April 2025

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Posted 3 months ago

Thank you so much for your wonderful 5-Star review! We’re delighted to hear that you had a great experience with our service from start to finish. It's fantastic to know that our team was friendly and efficient. Your recommendation truly means a lot to us! If you need any further assistance or have questions in the future, please don’t hesitate to reach out! Best regards, Eloise@Kettell

Posted 3 months ago

Kettell Doors & Windows is rated 4.9 based on 680 reviews