Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 619 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 619 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 11th December 2024

I Bassett

Kettell Doors & Windows 5 star review on 10th December 2024

E Emery

Kettell Doors & Windows 5 star review on 29th November 2024

A Coughlan

713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant! We couldn't be happier with our new front door and the service we have received from Lisa, John, Andy and Jo. So friendly and professional and the quality of our new door and the really high standard of the fit (perfectly finished and so clean and tidy) is just perfect. We weren't sure what we wanted exactly and Lisa and John spent so much time with us in the showroom, talking through all of our options (even after they were meant to be closed!). There were no pushy sales at all (phew - a number of other companies we saw were), in fact, they wanted us to take our time and help us make the right choice for us, our budget and our house. Andy fitted the door for us and he was brilliant, he has finished it to an incredibly high standard and is very friendly and skilled. We really can't thank the team enough and are so happy we chose Kettell Windows, a local company, for our door - from choosing the right one for us through to the fit and finish. We can't recommend them highly enough and will absolutely be back when we need more work on the house. Thank you so much! Highly recommended”

Kettell Doors & Windows 5 star review on 27th November 2024

Helpful Report

Posted 2 weeks ago

Thank you so much for your incredible 5-star review! We're absolutely delighted to hear how happy you are with your new front door and the service from our team! It’s great to know that Lisa, John, and Andy made your experience enjoyable and that you felt no pressure at all. Your satisfaction is our top priority, and we always aim to help our customers make the best choices for their homes. We truly appreciate your kind words about the quality of the installation and the fit. We’re so glad you chose Kettell and we look forward to assisting you with any future projects! Thank you again for your glowing recommendation! Best wishes, Eloise@Kettell

Posted 2 weeks ago

“We recently had Kettell install a new Comp door for us. We were really pleased with the friendly customer service and the quality of product and installation. It was a smooth process and we would definitely recommend them.”

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Posted 1 day ago

“This company have been excellent from the very beginning. We were walked through various scenarios, style, colour, glass etc., we did have an idea of what we wanted, but this initial conversation was invaluable. This attention to detail carried on throughout to the final installation. We could not have been happier.”

Helpful Report

Posted 1 day ago

Thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that you found our guidance helpful in navigating through the various options for your door. It’s wonderful to know that our attention to detail made a positive impact throughout the process all the way to installation. If you ever need anything else, please feel free to reach out. Kind regards, Eloise@Kettell

Posted 1 day ago

“From start to finish the service has been excellent. James in the showroom was really good and helpful in helping us decide on our new front door and fittings. The Surveyor who visited the property (sorry can’t remember your name) who advised us cills etc to Jo in accounts. All a credit to the company. On top of that the door is beautiful so we are very pleased and will be using again when we replace the windows.”

Helpful Report

Posted 1 day ago

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had such an excellent experience from start to finish. It’s fantastic to know that James was helpful in guiding you through the selection process and that our team, including the surveyor and Jo in accounts, provided valuable support along the way. Your compliments mean a lot to us! We’re thrilled that you love your new front door and we can’t wait to assist you with your window replacement in the future. Best regards, Eloise@Kettell

Posted 1 day ago

“Excellent service from start to finish with quality products and staff, very pleased”

Kettell Doors & Windows 5 star review on 3rd December 2024

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Posted 1 week ago

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had an excellent experience with our service from start to finish. It’s wonderful to know that you are pleased with both our products and the support provided by our staff. Your satisfaction means everything to us, and we look forward to working with you again in the future! Best regards, Eloise@Kettell

Posted 1 day ago

“Excellent comms, and the finished product is superb.”

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Posted 1 week ago

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you were pleased with our communication and that the finished product met your expectations. If you ever need anything in the future, please don’t hesitate to reach out. Best regards, Eloise@Kettell

Posted 1 day ago

“From the first enquiry to the final fitting, a very professional service. The fitting team did an excellent job and the "finished article" looks great. Good communication throughout.”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience with our team from start to finish. It’s wonderful to know that the fitting team did an excellent job and that you are pleased with the final result. Good communication is key for us, and we’re glad you found this part of our service commendable. Thank you for choosing Kettell and we look forward to helping you with any future projects! Best regards, Eloise@Kettell

Posted 1 day ago

“We love our new kitchen window. The product is excellent as was the efficient and courteous manner of Jack the fitter. Everything left tidy and clean. No hesitation in recommending Kettell for a splendid installation.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that you love your new kitchen window! I will pass on the kind words to Jack😊. Thank you for recommending Kettell! If you ever need anything in the future, please don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 2 weeks ago

“Excellent service from start to finish. Fitters were were very clean and tidy and nothin was to much trouble. Price was very competitive. We have used Kettell Windows before to replace or doors and will use again next spring when we complete our windows.”

Kettell Doors & Windows 5 star review on 24th November 2024

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Posted 2 weeks ago

Thank you so much for your outstanding 5-star review, Alan! We're thrilled to hear that you had excellent service from start to finish and that our fitters left everything clean and tidy. Your trust in Kettell means a lot to us, and we can’t wait to assist you again next spring. Thank you once again for your kind words and support! Kind regards, Eloise@Kettell

Posted 1 week ago

“Very pleased with our beautiful composite replacement door. The fitters were courteous and professional. Cleared up on completion of the job. The door fits well and the lock is easy to use. I would definitely recommend Kettell Windows and Doors.”

Kettell Doors & Windows 5 star review on 19th November 2024

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Posted 3 weeks ago

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re pleased with your composite replacement door. It’s fantastic to know that our fitters provided courteous and professional service, and that they left everything tidy upon completion. We truly appreciate your recommendation of Kettell and look forward to helping you with any future projects. Best wishes, Eloise@Kettell

Posted 2 weeks ago

“Excellent poroducts. Excellent and friendly assistance with advice prior to purchasing and a suiperb standard of installation. Thank you. We have already recommended Kettell to friends”

Kettell Doors & Windows 5 star review on 14th November 2024

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Posted 4 weeks ago

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our products excellent and that our friendly assistance made a difference in your purchasing decision. It's wonderful to know that the installation met your expectations as well! We truly appreciate your recommendations to friends; it means a lot to us! If you ever need anything else, please feel free to reach out. Kind regards, Eloise@Kettell

Posted 3 weeks ago

“Excellent advice from very friendly and knowledgeable members of staff at all levels. Work performed in very efficient and skilful way in exactly the length of time predicted. Could not be improved in any respect, before, during and afterwards.”

Kettell Doors & Windows 5 star review on 12th November 2024

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Posted 1 month ago

Thank you so much for your amazing 5-star review! We are absolutely delighted to hear that our team provided you with excellent advice. It’s our goal to deliver a seamless experience from start to finish, and your feedback confirms that we hit the mark! If you need anything else in the future or have further questions, don’t hesitate to reach out. We truly appreciate your support! Kind regards, Eloise@Kettell

Posted 3 weeks ago

“Great communication Great quality windows Superb fitters Highly recommend”

Kettell Doors & Windows 5 star review on 30th October 2024

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Posted 1 month ago

Thank you so much for your fantastic 5-star review! It’s wonderful to know that our fitters made a good impression as well. Your recommendation means a lot to us! If you need anything else, feel free to reach out anytime. Kind regards, Eloise@Kettell

Posted 3 weeks ago

“We are very happy with our new front door.very friendly helpful staff from choosing to fitting our door. We will definitely use Kettel's again.”

Kettell Doors & Windows 5 star review on 29th October 2024

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you are happy with your new front door and that our staff provided you with friendly and helpful service throughout your journey. It’s always our aim to ensure a smooth experience from selection to installation. If you ever need assistance, don’t hesitate to get in touch. Kind regards, Eloise@Kettell

Posted 3 weeks ago

“Excellent service, very pleased with the workmanship & the windows installed”

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Posted 1 month ago

Thank you for your excellent 5-star review! We’re so pleased to hear that you are satisfied with our service and the quality of the workmanship on your new windows. Your feedback truly motivates our team to keep delivering the best! If there’s anything more we can assist you with, please don’t hesitate to get in touch. Kind regards, Eloise@Kettell

Posted 3 weeks ago

“Quality products, well made and exprtly fitted. I expected to have to get the paintbrush out afterwards but this was not the case - every bit of mess was cleared up and removed. Highly reccomended.”

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Posted 1 month ago

Thank you so much for your incredible 5-star review! We're absolutely delighted to hear that you are pleased with the quality of our products and the expert fitting! It’s great to know that we exceeded your expectations with both the installation and the cleanliness after work was completed. If you need any further assistance in the future, please don't hesitate to get in touch. Kind regards, Eloise@Kettell

Posted 1 month ago

“Kettell provided a prompt and friendly service. The door was fitted with minimul fuss (this was after we'd waited many months for a different provider to supply the door). I wish we'd gone to Kettell earlier.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are thrilled to hear about your positive experience with Kettell. It's fantastic to know that our prompt and friendly service made such a difference in your door fitting process. We understand how frustrating delays can be, and we're so glad you chose to come to us. If you ever need any more assistance in the future, please don't hesitate to get in touch! Kind regards, Eloise@Kettell

Posted 1 month ago

“I am very pleased with my new door, I have had a good experience from start to finish with Kettell everyone was very friendly and efficient. I would recommend the company to anyone.”

Kettell Doors & Windows 5 star review on 2nd October 2024

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Posted 2 months ago

Thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that you had a fantastic experience with Kettell from start to finish. Your kind words about our friendly and efficient team truly mean a lot to us. We always strive to provide the best service possible, and it’s wonderful to know we met your expectations. Thank you for recommending us – we really appreciate it! If you ever need anything in the future, please don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 1 month ago

“Great service, great value and great products. Very happy with my decision. The Team kept me fully informed at every step of the way, the installation process was efficient and the Installers were very tidy. Would definitely recommend”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had such a positive experience with our team at Kettell. Keeping you informed every step of the way is very important to us, and it’s great to know it made a difference in your installation process. Your shout-out to our tidy installers is greatly appreciated! It means a lot to us when our customers are satisfied with both our products and service 😊 Thank you for the recommendation! If you ever need anything else, please feel free to reach out. Kind regards, Eloise@Kettell

Posted 1 month ago

“From the initial quote/survey through to the installation all went smoothly, the staff were excellent and thorough. Thank you very much”

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Posted 2 months ago

Thank you so much for your wonderful 5-star review! We’re delighted to hear that your experience with us went smoothly from start to finish. Our team strives to provide excellent service and thorough installations, and it's fantastic to know that this resonated with you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 1 month ago

Kettell Doors & Windows is rated 4.9 based on 619 reviews