Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.94

4.9 Rating 744 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 744 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install replacement windows and doors to customers across Leicestershire

Established in 2005, Kettell Windows is an award winning, family business rooted in Leicestershire. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best double glazing products & materials; including Aluminium, UPVC, Timber and Timber Alternatives. Environmental sustainability & working to the highest standards is in our DNA.
We are also Leicester’s largest Solid Core, composite door installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 19th February 2026

862

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot fault the installers who worked through some very cold and very wet conditions. They were very respectful of our property and kept a clean working area even though there were many windows to replace. Our chosen windows are an excellent match for our property.”

Kettell Doors & Windows 5 star review on 2nd December 2025

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! We’re delighted to hear the Fitters kept everywhere clean and were respectful. We are so pleased that the windows are an excellent match for your property. If you need anything in the future, please don’t hesitate to get in touch. Kind regards, Jo Team Kettell Doors & Windows

Posted 3 months ago

“Professionally done. Good quality door. Helpful in the selection process. They kept to their agreements. Installation was on time and Was left tidy.”

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Posted 3 hours ago

“Excellent service and very good quality Back door. Professional and polite fitter. Slight miscommunication with the survey date but quickly rectified. Would not hesitate to use again. Thank you.”

Kettell Doors & Windows 5 star review on 24th February 2026

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Posted 1 week ago

“Very helpful. Provided lots of options and an image of how the door would look fitted to our house. Looks great and feels very secure. Fitted on a day and time to suit us and looks very smart.”

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Posted 1 week ago

Thank you so much for your wonderful review, Louise! We’re really pleased you appreciated the options and the image, and that the door looks great and feels secure. Glad the fitting was convenient for you. If you need anything else in the future, please don’t hesitate to get in touch. Kind regards, Jo Team Kettell Doors & Windows

Posted 1 week ago

“Great service from start to finish. All staff very friendly and helpful. Would highly recommend.”

Kettell Doors & Windows 5 star review on 17th February 2026

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Posted 2 weeks ago

Thank you so much for your great review! We’re really pleased that you felt our service was excellent from start to finish and that you’d highly recommend us. Kind regards, Jo Team Kettell Doors & Windows

Posted 1 week ago

“Amazing service from start to finish and I’m really happy with my door”

Helpful Report

Posted 2 weeks ago

Thank you so much for your lovely review! We’re thrilled that you had amazing service from start to finish and that you’re really happy with your door. If you need anything else in the future, please don’t hesitate to get in touch. Kind regards, Jo Team Kettell Doors & Windows

Posted 1 week ago

“What a transformation to our period home! Lovely installers who were kind, considerate and exceptionally skilled. Gosh - didn't they work hard!! It is a very messy job so don't underestimate how dusty it will be during the process, especially if you have ancient existing windows, but they do eveything they can to make things go as smoothly as possible. It's definitely worth it in the end!”

Kettell Doors & Windows 5 star review on 4th February 2026

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Posted 3 weeks ago

Thank you so much for your lovely review! We’re thrilled that the transformation to your period home and the installers’ kindness and skills stood out. It can be a dusty process, but we do our best to keep disruption to a minimum. If you need anything else in the future, please don’t hesitate to get in touch. Kind regards, Jo Team Kettell Doors & Windows

Posted 2 weeks ago

“Pre-sales were very helpful and answered all our questions. The product was of a high quality and was installed professionally and with care, even though some brickwork needed doing first”

Kettell Doors & Windows 5 star review on 3rd February 2026

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Posted 1 month ago

Thank you so much for your lovely review! We’re so pleased that you felt well supported pre-sales & happy with the high quality of work. If you need anything else in the future, please don’t hesitate to get in touch. Kind regards, Jo Team Kettell Doors & Windows

Posted 1 month ago

“Very happy with my new door. Darren the fitter was very professional and reassuring.”

Kettell Doors & Windows 5 star review on 2nd February 2026

Helpful Report

Posted 1 month ago

Thank you so much for your lovely review! We’re so pleased that you’re happy with your new door and that Darren was professional and reassuring. If you need anything else in the future, please don’t hesitate to get in touch. Kind regards, Jo Team Kettell Doors & Windows

Posted 1 month ago

“A professional company who survey the site well and organise the right team to install the window .n Why the right team , as the works included enlarging a window and makingood ( re plastering ) . The right team with the appropriate skills arrived and did an excellent job”

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Posted 1 month ago

Thank you so much for your lovely review! We’re so pleased that you felt we surveyed well and sent the right team for the job, and that the enlarging and plastering work met your expectations. If you need anything else in the future, please don’t hesitate to get in touch. Kind regards, Jo Team Kettell Doors & Windows

Posted 1 month ago

“Second time I've used Kettell and they superb from start to finish can't recommend them highly enough.”

Kettell Doors & Windows 5 star review on 27th January 2026

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Posted 1 month ago

Thank you so much for your lovely review! We’re thrilled you had a superb experience from start to finish and that you’re highly satisfied with Kettell. If you need anything else in the future, please don’t hesitate to get in touch. Kind regards, Jo Team Kettell Doors & Windows

Posted 1 month ago

“The 2 gentlemen that fitted my French door were punctual, friendly, tidy and 100% professional from start to finish. They did an amazing job and the French door is excellent quality. I would highly recommend this company.”

Helpful Report

Posted 1 month ago

Thank you so much for your lovely review! We’re thrilled that the team were punctual, friendly, tidy and professional from start to finish, and that you’re happy with the French door and its quality. If you need anything else in the future, please don’t hesitate to get in touch. Kind regards, Jo Team Kettell Doors & Windows

Posted 1 month ago

“Would definitely recommend Kettell to anyone looking to buy a new door. The showroom has great ideas on show and the staff were super helpful and patient.”

Kettell Doors & Windows 5 star review on 21st January 2026

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Posted 1 month ago

Thank you so much for your lovely review! We’re thrilled that you’d recommend Kettell to others and that you’re happy with your new door. If you need anything else in the future, please don’t hesitate to get in touch. Kind regards, Jo Team Kettell Doors & Windows

Posted 1 month ago

“Lovely friendly company that came out to quote when they said they would, and managed to fit us new bi folds and a new front door all in the same day and pre Christmas at short notice. The fitters were efficient and friendly and left the areas clean and tidy, we are really pleased with the results and would highly recommend, it has been as stress free experience.”

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Posted 2 months ago

Thank you so much for your lovely review! We’re thrilled to hear you were pleased with the service, the quick installation, and the tidy, stress-free process. If you need anything else in the future, please don’t hesitate to get in touch. Kind regards, Jo Team Kettell Doors & Windows

Posted 1 month ago

“Fab service. Fab job. My next door recommended this company, I’m glad I listened. I’m 95 years old and they took care of me from me from beginning to the end. Thank you Kettel Windows I would highly recommend this company.”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review! We’re thrilled to hear you were happy with the service from start to finish, and that we could look after you from beginning to end. If you need anything else in the future, please don’t hesitate to get in touch. Kind regards, Jo Team Kettell Doors & Windows

Posted 2 months ago

“Everyone I had contact with from the company was professional, polite and helpful, whether by phone, email or in person. I was kept informed of what was happening and when all through the process, and they were able to work to my fairly tight schedule, which changed a couple of times. The window is as good as I hoped it would be, and I feel as though I got the same standard of service as people who were having the whole house done, where I just had one small window replaced. I'm looking to have more work done and I'm more than happy to use Kettell again.”

Kettell Doors & Windows 5 star review on 8th December 2025

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Posted 2 months ago

Thank you so much for your fantastic review! We’re delighted to hear you were happy with the service from start to finish and that the window met your expectations. If you need anything else in the future, please don’t hesitate to get in touch. Kind regards, Jo Team Kettell Doors & Windows

Posted 2 months ago

“Was a really good service start to end. Would recommend!”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review! We’re delighted to hear you were happy with the service from start to finish. If you need anything else in the future, please don’t hesitate to get in touch. Kind regards, Jo Team Kettell Doors & Windows

Posted 2 months ago

“Excellent service from ordering to fitting”

Kettell Doors & Windows 5 star review on 20th November 2025

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Posted 3 months ago

Thank you so much for your wonderful review!! We’re delighted to hear you were pleased with the service from ordering to fitting. If you need anything else in the future, please don’t hesitate to get in touch. Kind regards, Jo Team Kettell Doors & Windows

Posted 3 months ago

“We are extremely pleased with our windows and doors. The fitters were very clean and tidy and very polite. They worked hard to meet all of our finer detail requests. All of the staff, from the office, sales team and fitters are all very professional and helpful. We would highly recommend Kettell window an doors every time. Many thanks again Ian and Alison Moon”

Kettell Doors & Windows 5 star review on 15th November 2025

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Posted 3 months ago

Thank you so much for your wonderful review, Ian and Alison! We’re delighted to hear you’re pleased with your windows and doors, and that the fitters were clean, tidy, and polite while meeting your fine detail requests. It’s great to know you found all staff professional and helpful. Your recommendation means a lot to us. Kind regards, Jo Team Kettell Doors & Windows

Posted 3 months ago

“Very pleased with the replacement of the windows and door on my house, right from visiting their showroom to discus options through tendeiring, surveying and Installation all was carried out with care respect and attension to detail.”

Kettell Doors & Windows 5 star review on 14th November 2025

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Posted 3 months ago

Thank you so much for your wonderful review, Michael! We’re delighted to hear you’re pleased with the replacement windows and door and that the process—from showroom discussions through tendering, surveying and installation—was carried out with care, respect, and attention to detail. Your kind words mean a lot to us. Kind regards, Jo Team Kettell Doors & Windows

Posted 3 months ago

Kettell Doors & Windows is rated 4.9 based on 744 reviews