Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.79

4.8 Rating 592 Reviews

94 %

of reviewers recommend Kathryns

4.8

Based on 592 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kathryns 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent customer care the items that purchased where too small and was able to return to the shop and get a refund instead of having to send them back .”

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Posted 11 months ago

“Beautiful stuff always best quality love getting my grandchildren stuff as I have gone there since my daughter was little 30 years says it all also order one day online sent next day fantastic”

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Posted 11 months ago

“Always a good experience when shopping online with Kathryn’s the quality of the clothes are the best And shipping is always on point and very quick and affordable”

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Posted 1 year ago

“Fantastic service from kathryns was really happy with my purchases for my grandson will deffo be ordering again 😊”

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Posted 1 year ago

“Excellent service. Prompt delivery. Excellent value. Will definitely buy from there again.”

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Posted 1 year ago

“Lovely service”

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Posted 1 year ago

“Amazing service 💕”

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Posted 1 year ago

“Quick delivery 10 out of 10 for service will definitely be buying from you again”

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Posted 1 year ago

“Ordered a dress for a 6 year old . I would have give 5 stars but the dress had been shoved in a plastic bag so when I took it out it was all crumpled. I would have expected it to be wrapped in tissue paper. or a bag. Also I was offered 10 % off but didn't get it. I was later told it only applied to non sale items even though a sale item was in my basket when the offer was made.”

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Posted 1 year ago

“Lovely little shop, girls in there are fab, always going above and beyond to help.”

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Posted 1 year ago

“Absolutely gorgeous! I loved this shop because I hadn’t seen this set anywhere else and I really love how unique the set is 💖. My little girl didn’t want to take her coat off she loved the colours that much.”

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Posted 1 year ago

“Ordered from the website and was not disappointed on product and price”

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Posted 1 year ago

“Lovley staff very helpfull .”

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Posted 1 year ago

“Fantastic service ordered my son a Neil Barrett jacket . Top quality product highly recommend this shop and will be ordering from Kathryn’s again”

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Posted 1 year ago

“If I just bought a tracksuit for my grandchildren for his christmas and I was wondering if it does not fit can I return it can you let me know”

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Posted 1 year ago

“Great service! Good selection of clothing choices”

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Posted 1 year ago

“Item arrived on time & the dress was great quality”

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Posted 1 year ago

“Hi purchased a Billieblush coat for my granddaughter which is beautiful great. Company to buy from and iteam arrived very quickly .i will be buying again from Kathryn’s”

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Posted 1 year ago

“Lovely item fast shipping”

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Posted 1 year ago

“Excellent customer service .. I’ve bought plenty of designer clothing for my grandchildren from Kathryn’s and they’ve gone above and beyond to send them to sunny Sunderland .. would recommend 💕🩵💕🩵”

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Posted 1 year ago

Kathryns is rated 4.8 based on 592 reviews