Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.79

4.8 Rating 602 Reviews

94 %

of reviewers recommend Kathryns

4.8

Based on 602 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Kathryns 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

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“The item arrived in the wrong size with inconsistent labeling, making it unusable. I contacted customer service but received no response. Very disappointing, as I expected better quality control and support..”

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Posted 11 months ago

“Dress is the wrong size, looked used and it’s damaged”

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Posted 1 year ago

“First time ordering from here and can’t wait to make more purchases.. fast delivery great communication …”

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Posted 1 year ago

“Nice tidy shop, friendly staff who are helpful.”

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Posted 1 year ago

“I’ve bought 2 Stella McCartney items for my son, shipped quickly, the staff are also lovely a lady called me about a query with my order., which was sorted out.”

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Posted 1 year ago

“Took 3 weeks to be delivered,I also had to pay extra 23€ ,post office delivery& custom tax”

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Posted 1 year ago

“Great item so pleased”

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Posted 1 year ago

“Wonderful price and wonderful company thank you! ❤️”

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Posted 1 year ago

“Excellent service, always look after us x”

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Posted 1 year ago

“Qick and brilliant service”

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Posted 1 year ago

“Excellent customer care the items that purchased where too small and was able to return to the shop and get a refund instead of having to send them back .”

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Posted 1 year ago

“Beautiful stuff always best quality love getting my grandchildren stuff as I have gone there since my daughter was little 30 years says it all also order one day online sent next day fantastic”

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Posted 1 year ago

“Always a good experience when shopping online with Kathryn’s the quality of the clothes are the best And shipping is always on point and very quick and affordable”

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Posted 1 year ago

“Fantastic service from kathryns was really happy with my purchases for my grandson will deffo be ordering again 😊”

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Posted 1 year ago

“Excellent service. Prompt delivery. Excellent value. Will definitely buy from there again.”

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Posted 1 year ago

“Lovely service”

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Posted 1 year ago

“Amazing service 💕”

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Posted 1 year ago

“Quick delivery 10 out of 10 for service will definitely be buying from you again”

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Posted 1 year ago

“Ordered a dress for a 6 year old . I would have give 5 stars but the dress had been shoved in a plastic bag so when I took it out it was all crumpled. I would have expected it to be wrapped in tissue paper. or a bag. Also I was offered 10 % off but didn't get it. I was later told it only applied to non sale items even though a sale item was in my basket when the offer was made.”

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Posted 1 year ago

“Lovely little shop, girls in there are fab, always going above and beyond to help.”

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Posted 1 year ago

Kathryns is rated 4.8 based on 602 reviews