Kabayan Remit Reviews

Name: Kabayan Remit
Address: Eco Business Centre, Charlotte Avenue, Elmsbrook, Eco Business Centre, Charlotte Avenue, Elmsbrook, Oxfordshire
Rating: 4.79

4.8 Rating 21,982 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

Metrics

Info

4.8

Based on 21,982 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

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Kabayan Remit 5 star review on 26th May 2025

241

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Remittance don't get credited to the beneficiary's account in an hour it takes a day sometime more.. and low exchange rate”

Helpful Report

Posted 5 years ago

Hello po, thank you for raising your concern and we apologize for any inconvenience caused. We would really appreciate if you could e-mail our support team with regard to this matter. Do not hesitate to e-mail us your comments and feedback to info@kabayanremit.com. Best wishes, Kabayan Team

Posted 5 years ago

“An average joe remitter”

Helpful Report

Posted 5 years ago

Hello po, thank you for your review. We would really appreciate to hear your comments on what can be improved, as we always strive to provide the best service we can. Do not hesitate to e-mail us your comments and feedback to info@kabayanremit.com. Best wishes, Kabayan Team

Posted 5 years ago

“Thank you”

Helpful Report

Posted 5 years ago

Hello po. Thank you for your kind review. Salamat po. Kabayan Remit

Posted 5 years ago

“Kabayan Customer Services are excellent with there work and their Interpersonal relationships but Kabayan fee is rather high and exorbitant.”

Helpful Report

Posted 5 years ago

Hello po. Thanks for your feedback. We really appreciate it. Please note our fees now start at £2.99 for Online Bank transfer too. Best wishes, Kabayan Team

Posted 5 years ago

“I would suggest after the remittance is done if you Kabayan will be able to send a messages to the benificiary .”

Helpful Report

Posted 5 years ago

“The first time I used this service it went without any issues, the 2nd time I used it the money I sent did not go through...so a mixed review.”

Helpful Report

Posted 5 years ago

Hello po, thank you for raising your concerns and we apologize for any inconvenience caused. We would really appreciate if you could e-mail our support team in regards with this matter. Do not hesitate to e-mail us your comments and feedback to info@kabayanremit.com Best wishes, Kabayan Team

Posted 5 years ago

“its just good”

Helpful Report

Posted 5 years ago

Thank you for your review po. We are glad to provide a good service to our customers! Best wishes. Kabayan Team

Posted 5 years ago

“the charge of sending its too much,i always compare when im sending money like if im.nit sending much because when its on a direct debit i pay 3.99but if its online transfer 2.99,whats the different of sending by paying online and or transfer money.why when its pay card it will go up3.99?,should be the same payments 2.99”

Helpful Report

Posted 5 years ago

“So pleased with the service, money in 15-20mins to recipient. 3 star for costumers satisfaction and 👎🏻👎🏻👎🏻👎🏻👎🏻 for their high service charge. £4.99 service charge for £50.00 is way to much!!! 👎🏻”

Helpful Report

Posted 5 years ago

Hello po. Thank you for your kind feedback. It’s greatly appreciated. Best wishes. Kabayan Team

Posted 5 years ago

“Didn't show real-time status on the app. Only found out that money had been sent to recipient when I called more than two hours after having sent the money to enquire. App said money should be received normally within an hour of sending.”

Helpful Report

Posted 5 years ago

“Asking copy of passport and driving license are too much I think. Sending money is easy and quick.”

Helpful Report

Posted 5 years ago

Hello po. Thanks for your review and feedback. It's greatly appreciated. Please be advised that Kabayan Remit is a highly regulated Money Service Business by the Financial Conduct Authority, under the Payment Services Regulations, 2009, for the provision of payment services. We use a sophisticated multi-point technique to ensure that all transactions are subject to the correct levels of Know Your Customer and regulatory checks, including the OFAC blacklist. Hence, we are required to carry out necessary checks and if required we request additional proof of funds or other relevant documentation. If you would like to find out more please don't hesitate to contact our compliance team at info@kabayanremit.com Best wishes, Kabayan Team

Posted 5 years ago

“new system?process?”

Helpful Report

Posted 5 years ago

Hello po, thanks for your comments. Please let us know if you have any questions regarding the way your funds are sent to the Philippines and we will be happy to answer all of them. Best wishes, Kabayan Team

Posted 5 years ago

“Easy to use, but the app requires you to login with every use. It would be useful to have it remember login details.”

Helpful Report

Posted 5 years ago

“Kabayan is faster and reliable, on the otherhand i used kabayan rarely, when my regular remittance centre is down. The exchange rate is fare but little bit high on other remittance centre and the kabayan transaction charge is £1.50 higher the other.im not using remitly because the are not reliable. Thats only my option. By the way im sending money regularly.”

Helpful Report

Posted 5 years ago

Hello po. Thanks for your feedback. We really appreciate it. Kabayan Team

Posted 5 years ago

“Fair & reliable, however I have been sending money to Philippines for almost 15 yrs never been selected to their called promo’s”

Helpful Report

Posted 5 years ago

Hello po. We appreciate your comments regarding our promotions. We draw the prizes LIVE on Facebook to ensure the transparency and to make sure the customers can see how we pick the winners at the end of the raffle period. You can view all the past raffles on our Facebook page https://www.facebook.com/kabayanremit/ Please note that we have thousands of entries monthly, and can only pick one winner. We would advise to remit online via the website or mobile app to get extra entries and more chances to win. Saying that, we had customers win previously who only had one entry. So we can never tell who will be the lucky one. Have a good day po! Best wishes, Kabayan Team

Posted 5 years ago

“Fast transaction. But rates are lower than others.”

Helpful Report

Posted 5 years ago

Hello po. Thanks for your review. Kabayan is proud to be one of the highest exchange rate providers daily on the market. You can check the rate comparison websites to see this for yourself po. If you can find better rates do let us know! Best wishes, Kabayan team.

Posted 5 years ago

“Had previous late transactions, not updating the remitter.”

Helpful Report

Posted 5 years ago

“Been sending money back home thru Kabayan remit. With this, it helps us send money to our loved ones as convenient as possible. However, they have certain rewards for instance you will be able to refer friends, unfortunately, despite being able to refer, I never received any rewards, which I have tried to claim but was unsuccessful I don’t know if that still exist upto now, but for nearly 3yrs of recommending this to my friends, there was no benefits.”

Helpful Report

Posted 6 years ago

Hello po. Thanks for your feedback. We really appreciate it. Please note, as stated on our website the T&Cs of the referral scheme, you have to invite your friends to register and remit via your online account. Once they are registered and send their first remittance you will receive £10 reward. For more information on how to refer please visit: https://www.kabayanremit.co.uk/invite-your-friends/ Best wishes, Kabayan Team

Posted 6 years ago

“Not as quick as it use to be the process of the remittances and the rate is very poorly now very competitive with others. I hope you can give updates on the remittance in minutes not more than 5 hours to a day.”

Helpful Report

Posted 6 years ago

Hello po. Thanks for your feedback. We really appreciate it. Kabayan Team

Posted 6 years ago

“It would be great if the rate can be match with other remittances.”

Helpful Report

Posted 6 years ago

Hello po. Thank you for your rating. At Kabayan we offer one of the highest exchange rates on the market. You can check rate comparison websites daily to make sure you are getting the best out of Kabayan. Salamat po. Kabayan Remit Team

Posted 6 years ago

Kabayan Remit is rated 4.8 based on 21,982 reviews