Kabayan Remit Reviews

Name: Kabayan Remit
Address: Eco Business Centre, Charlotte Avenue, Elmsbrook, Eco Business Centre, Charlotte Avenue, Elmsbrook, Oxfordshire
Rating: 4.79

4.8 Rating 22,484 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

Metrics

Info

4.8

Based on 22,484 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

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Kabayan Remit 5 star review on 6th January 2026

246

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nonetheless it's good.”

Helpful Report

Posted 1 month ago

Hi Christopher, Thank you for your honest review! We’re glad you had a good experience with Kabayan Remit, and we’ll continue striving to serve you even better next time. ❤️

Posted 1 month ago

“Sana hindi na expire ung points. 🤦‍♂️”

Helpful Report

Posted 1 month ago

Hello po, Kabayan! Salamat po sa inyong komento at pasensya din po sa points expiration. Ang points po ay may validity period ayon sa aming rewards policy. Patuloy po naming pag-aaralan kung paano pa namin mapapabuti ang aming rewards program. Maraming salamat po ulit!❤️

Posted 1 month ago

“the service is not well good, and transferring money it takes time, please make it better this year 2026..Thanks”

Helpful Report

Posted 1 month ago

Hello po, Kabayan! Thank you for sharing your feedback. We’re sorry to hear that your experience with our service and money transfers wasn’t went well. At Kabayan Remit, we’re always working to improve our services, and your comments will help us make transactions faster and more reliable in 2026. We appreciate your patience and continued support. If you need any assistance or if you have any other concerns on your transaction, you can reach out our support team through email at info@kabayanremit.com or call directly our 24/7 customer service to assist you immediately. Maraming salamat po, Kabayan!❤️

Posted 1 month ago

“The app is loading and it bugs”

Helpful Report

Posted 1 month ago

Hi Victor, We’re sorry to hear that the app is having trouble loading.😔 Sometimes, slow or unstable internet connections can cause the app to lag or bug. Please try checking your connection or switching to a stronger network, then restarting the app. If the issue continues, our support team is ready to help at info@kabayanremit.com or you can call directly to our 24/7 customer service to assist you immediately.. Thank you for using Kabayan Remit!❤️

Posted 1 month ago

“The services is good but the points have expiration and I can't use it.Need to have no expiration.”

Helpful Report

Posted 2 months ago

Hello po Kabayan, thank you for your feedback! We’re glad to hear that you’re satisfied with our services. Please note that the bonus points rewards do have an expiration date, so you need to use it before it ends. This helps us manage the reward program fairly for all users. We appreciate your suggestion and will share it with our team for future improvements. We're very sorry po at maraming salamat sa patuloy na pagtangkilik sa Kabayan Remit!❤️

Posted 1 month ago

“I appreciate the high exchange rate you offer, but the processing fee is higher than Taptap’s, and they provide the same service with no fees.”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback! We understand that fees are an important factor when choosing a remittance service. While Taptap may offer lower or no fees, Kabayan Remit provides several key advantages that set us apart: Kabayan Remit offers better exchange rates, faster transfers, a wider cash pickup network, and 24/7 support, giving your loved ones more money and peace of mind every time you send.

Posted 1 month ago

“Tanggalin niyo na Yung Proof of purpose sa mga requirements niyo kapag Malaki Ang pinadala.”

Helpful Report

Posted 3 months ago

Salamat po sa inyong feedback! Naiintindihan po namin ang inyong punto Kabayan tungkol sa proof of purpose. Ang requirement na ito ay bahagi ng aming compliance process upang masiguro ang seguridad ng lahat ng padala at pagsunod sa mga regulasyon. However, we’ll share your suggestion with our team for further review. Salamat po sa patuloy ninyong pagtitiwala sa Kabayan Remit!❤️

Posted 3 months ago

“Friendly and helpful when I had my problem regarding my transaction”

Helpful Report

Posted 3 months ago

Thank you so much for your feedback! We're glad to hear our team was able to assist you with your transaction. Your satisfaction means a lot to us, and we’re always here whenever you need support. Maraming salamat po!❤️

Posted 3 months ago

“Had a lot of issues logging in with h codes resent and password change . I had to download the app to get through several times. It might be am not very technical but for older customers it is complicated to them at times. We just end up calling to a customer agent.”

Helpful Report

Posted 4 months ago

Thank you for sharing your experience with Kabayan Remit. We sincerely apologize for the difficulties you faced while logging in and using our services. We understand that technology can sometimes be challenging, especially for those who may not be very technical, and we’re always striving to make our platform as user-friendly as possible. We appreciate your feedback and will continue working on simplifying the login process and improving the overall experience for all our customers. In the meantime, our customer service team is always ready to assist you anytime you encounter issues. Thank you for your patience and for choosing Kabayan Remit.❤️

Posted 3 months ago

“When Iam sending money kept repeating the same question, when I have done the transaction they’re sent me late notification, When I already updated my occupation kept asking me to update it when I tried to log in to my account”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your feedback. We’re very sorry to hear about your recent experience and the inconvenience caused by the repeated questions and delayed notifications. Please be assured that your concerns have been noted, and we are currently reviewing our system to ensure smoother transactions and timely communication moving forward. We truly value you as our customer and want to make things right. If you’re still experiencing any issues, please reach out to our customer support team through email at info@kabayanremit.com or call directly our 24/7 customer service to assist you immediately. Maraming salamat po, Kabayan!❤️

Posted 3 months ago

“Sent a remittance Wednesday did not go through so I called and they amebded it to be picked up instead pf credit to acct. I got a text saying its now ready for pick up and it came with a new ref no. Only to find out it should be the original ref no. and just texted me the wrong one. Fast forward to Sunday evening my sister went to pick up using the original ref no and was told its not yet available.”

Helpful Report

Posted 7 months ago

Hello po Kabayan! Thank you for bringing this to our attention. We're very sorry to hear about the confusion and inconvenience during your transaction. It’s important to us that your transactions go smoothly. We’re currently reviewing what happened and working with our support team to ensure better communication and accuracy moving forward. Please reach out to our support team through email at info@kabayanremit.com with the details of your transactions and concerns so we can assist in resolving the issue as quickly as possible. We’d love the chance to resolve this for you and hopefully restore your confidence in using Kabayan Remit. Thank you Kabayan and we hope to earn back your trust again. ❤️

Posted 7 months ago

“I am happy using kabayan remit to send support to my family in the philippines for it's convenient and fee is lower.”

Helpful Report

Posted 8 months ago

Thank you for your thoughtful feedback Kabayan! We are pleased to know that you find Kabayan Remit convenient and cost-effective for sending support to your family in the Philippines. Providing reliable service with competitive fees is something we strive for, and your satisfaction means a lot to us. Maraming salamat po, Kabayan!❤️

Posted 8 months ago

“Just the transfer sometimes would take days before it can get credited to the bank. It would be nicer if the max would be like a day or say if its a big amount be like 2 days as sometimes its mostly emergency/ urgent money is needed back home. Or there can be some parameters for some emergency or urgent matters for sending money.”

Helpful Report

Posted 8 months ago

Thank you for your feedback Kabayan! We apologize for the delay and inconvenience but we truly appreciate you taking the time to share your experience with us. We understand how important timely transfers are, especially when it comes to urgent or emergency needs back home. While transfer times can sometimes be affected by some other factors. We're actively working to improve our services to better support all your needs with ease and convenience. Please reach out to our support team through email at info@kabayanremit.com with your transaction details so we can assist in resolving your concern as quickly as possible. Thank you again for your feedback and for trusting us with your transfers Kabayan!❤️

Posted 8 months ago

“no expiration of rewards points”

Helpful Report

Posted 8 months ago

Thank you for your feedback Kabayan! Please note that Kabayan Remit Rewards Points do have an expiration period, which is outlined in our terms and conditions. We encourage customers to redeem their points within the valid timeframe to make the most of the rewards. If you need help tracking your points or understanding the expiration policy, feel free to reach out to our support team through email at info@kabayanremit.com to assist your concern immediately. Maraming salamat po!❤️

Posted 8 months ago

“Maybe, you improve your editing of personal information because like me i can't edit my phone number because my phone was stolen and the other details.”

Helpful Report

Posted 8 months ago

Thank you for your feedback. We’re very sorry to hear about your situation and understand how important it is to be able to update your personal information easily. We’re continuously working to improve our editing features for easier and better services. In the meantime, please reach out to our customer support team directly through email at info@kabayanremit.com, and we’ll do our best to assist you with updating your phone number and other details. Maraming salamat po, Kabayan!❤️

Posted 8 months ago

“I have been sending through Kabayan for almost 8 yrs maybe more with no problem . Currently its been complicated . Lots of security code . Not the same now from yrs ago . I am considering moving to less complex remittance”

Helpful Report

Posted 8 months ago

Thank you so much for trust and loyalty to Kabayan Remit for almost 8 years! We truly appreciate your trust and support over the years. We understand that the recent increase in security measures can feel complicated, but these updates are designed to protect your transactions and personal information. If you have any specific concerns or need assistance navigating the new process, please don’t hesitate to reach out our 24/7 customer service to assist you immediately. Maraming salamat po, Kabayan!❤️

Posted 8 months ago

“I waited few minutes or somebody to answer my call nit lied before that I got an answer immediately.”

Helpful Report

Posted 8 months ago

Thank you for your feedback. We sincerely apologize for waiting while trying to reach us due to high volume of calls. We truly appreciate your understanding and patience Kabayan! If you need any assistance or if you have some concerns, you can reach out our support team at info@kabayanremit.com or you may call directly our 24/7 customer service to assist you immediately. Maraming salamat po, Kabayan!❤️

Posted 8 months ago

“Did you invest with wrong wrong platform form, Paybackintld@ Gmâıl. Com can help recover it”

Helpful Report

Posted 11 months ago

“The main point of opening this app is to send money. And when you do so, the first 2 boxes you click on are veeeery slow to respond. One has to refresh a couple of time before it reacts!”

Helpful Report

Posted 1 year ago

Hi Aeron, thank you for your review and for raising your concern about this matter. Your input is valuable, and we will consider it as we work on improving the app. Our goal is to make your experience as smooth and efficient as possible, and we appreciate your patience as we make these adjustments. 🙏

Posted 1 year ago

“In the early stages before when i started sending money, the flow of transaction was very quick and smooth and the money sent was received or credited quickly, like in a flash. However lately, i had experienced twice that my family members did not get the money right away and it took like 2 weeks before it was received and that proof from the receiving bank are needed to be provided which was not happening before. So, i am just wondering what’s goin’ on now?”

Helpful Report

Posted 1 year ago

We can confirm receipt of your complaint. We apologize that you had to experience this. We appreciate this opportunity to explain what happened to your transaction. We used Bancnet Instapay to process your transaction, which is a system operated by Banko Sentral ng Pilipinas. In a way, that system serves as a bridge for various Philippine banks so your money can be sent faster (can take as fast as a few minutes). Then the feedback, if the transaction is credited or undelivered (e.g. account number provided does not exist, returned by the bank) will be coming from the recipient bank, which in this case would be BPI. However, BPI had system maintenance, maintenance that's supposed to be for disbursement only, but for some reason, it also affects the inward transactions, including the remittances. Factors like this are beyond our control as we heavily rely on the recipient's feedback. We will appreciate your understanding, and we thank you for your continued use of our service for your remittance needs.

Posted 1 year ago

Kabayan Remit is rated 4.8 based on 22,484 reviews