Kabayan Remit Reviews

Name: Kabayan Remit
Address: Eco Business Centre, Charlotte Avenue, Elmsbrook, Eco Business Centre, Charlotte Avenue, Elmsbrook, Oxfordshire
Rating: 4.79

4.8 Rating 21,976 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

Metrics

Info

4.8

Based on 21,976 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

Write Your review

Tell us how Kabayan Remit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kabayan Remit 5 star review on 26th May 2025

241

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They're not helpful”

Helpful Report

Posted 3 years ago

Sorry to hear you've experienced issues with our service. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 3 years ago

“Earlier format of the website is a lot better than the current one. The old one had all the transactions visible. The current one lacks the pieces of information a sender wants to know -- for example, status of transaction, history of all the transactions, etc. Apparently, the new format deleted many of the previous transactions done some months or years back. I send once in a while certain amount to my own bank account in the Philippines, the old format contained all the information so it is easy to have a glimpse of the total amount I sent once I get home. In other words, I can easily compare the total amount I sent in my Metrobank account by having Kabayan Remit's record as my proof. Now, Kabayan's record is incomplete and unreliable. I hope you can address this. I have been using Kabayan some years back because the format used to be user-friendly. I sent a certain amount in my account yesterday, but I haven't received any confirmation in my mobile. Kind regards”

Helpful Report

Posted 3 years ago

Hi Jose, thank you for your review and for raising your concern with regard to this matter. We're sorry to hear you're not happy with our new system update and we would like to apologise for any inconvenience this has caused. Please send us an email at info@kabayanremit.com if you would like to request a complete transaction history, and we will send them over to you. We hope this helps. Thank you.

Posted 3 years ago

“Kabayan Remit was a brilliant before the update. It's very disappointing and annoying when you totally change everything in the app. I lost my beneficiaries details and all the transactions history. Why did you change the app when there is no need to change anything at all! I will definitely change to a better rate, better service, better and simple way to send money home.”

Helpful Report

Posted 3 years ago

Sorry to hear you're not happy with our new mobile app update, Anabelle. Please note that during the migration of data, some beneficiaries and transaction histories took longer to be migrated. We're pleased to say that all data have now been migrated into the new system so you should be able to find a complete list of your beneficiaries and transaction history. If there's anything else we can help with, please email us at info@kabayanremit.com. Thank you.

Posted 3 years ago

“Frustrated since the system was been upgrade. Hopefully, you can make things easier and simplier in online banking remittances.”

Helpful Report

Posted 3 years ago

Sorry to hear you've experienced issues with our service, Melie. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 3 years ago

“Find it hard to do online remittance banking since the start of system upgrade. Very frustrating. I don't know what's wrong but clearly something is not right since the upgraded. Hope you can make things much easiler and simplier.”

Helpful Report

Posted 3 years ago

Sorry to hear you've experienced issues with our service. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 3 years ago

“The service is ok, i much prefer the old system before. They made it bloody complicated.”

Helpful Report

Posted 3 years ago

Thanks for sharing that, Lydia. We're always working on improving our services, so we appreciate every feedback we get. Feel free to send us more details at info@kabayanremit.com. Thanks!

Posted 3 years ago

“When the new system”

Helpful Report

Posted 3 years ago

Sorry to hear that. Please feel free to share your feedback on how we can improve our services by sending us an email at info@kabayanremit.com. Thank you!

Posted 3 years ago

“your system is very bad , you seem to keep changing it , i think i will have to change to another supplier.”

Helpful Report

Posted 3 years ago

Sorry to hear you're not happy with our system update, Bernard. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 3 years ago

“Recurring problems with passwords. Can you sort this out please. Thanks”

Helpful Report

Posted 3 years ago

Sorry to hear you've experienced issues with our service. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 3 years ago

“Password not worked or new password too no customer service to help me”

Helpful Report

Posted 3 years ago

Sorry to hear you've experienced issues with our service. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 3 years ago

“my friend still not received money sent 3 days ago... all was good before you changed the old app”

Helpful Report

Posted 3 years ago

Hi William, thank you for getting in touch with us and for raising your concern with regard to this matter. We believe someone from our team has already been in touch with you regarding the issue. If there's anything else we can help with, please email us at info@kabayanremit.com. Thank you.

Posted 3 years ago

“Your new app is absolutely useless, such a waste of time even calling your office to explain for what happening obviously they don't have a clue either. Trying to reset the password but just won't avail. Why the management take a look so it can be resolve . I'm been using your service but say I have to look for another option for my remittance service.”

Helpful Report

Posted 3 years ago

“Sorry but your new app Wont accept my password. Reset it...but still said Invalid password.!!!”

Helpful Report

Posted 3 years ago

Hi Elvira, thank you for raising your concern with regard to this matter. We would like to apologise for any inconvenience caused. Please try updating your password again, and if it still doesn't work, please get in touch with us at info@kabayanremit.com. Thank you!

Posted 3 years ago

“I’m happy the way you serve your costumer with accommodating factor and consistent quick service in sending money to the Philippines thank you”

Helpful Report

Posted 3 years ago

Thanks so much for choosing us.❤️ We're always happy to help!

Posted 3 years ago

“Very confident to use kabayan”

Helpful Report

Posted 3 years ago

Thank you for trusting us. Delivering your hard-earned money to your loved ones safely will always be our number one priority. 🙏

Posted 3 years ago

“Reliable n quick responce”

Helpful Report

Posted 3 years ago

Thank you for trusting us. Delivering your hard-earned money to your loved ones safely will always be our number one priority. 🙏

Posted 3 years ago

“Not good service”

Helpful Report

Posted 3 years ago

Sorry to hear you've experienced issues with our service, Rommel. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 3 years ago

“Not happy the way they handle complaints. Will not recommend and use their service again.”

Helpful Report

Posted 3 years ago

Hi Teodoro, thank you for your review and for raising your concern regarding this matter. We would like to apologise for any inconvenience caused. We believe someone from our team has tried reaching out to you to discuss the issue. If there's anything else we can help with, please feel free to send us an email at info@kabayanremit.com. Thank you.

Posted 3 years ago

“very disappointed that after using your services for many years i experienced a change yesterday.I transfer money from my UK bank account to my PI bank account.What is the reasoning to send you my 2 UK bank statements. The amounts in question are within the monthly limits your bank sets”

Helpful Report

Posted 3 years ago

“I really disappointed they treated me like a criminal after I’ll show bank statements saved statements contract the house,but wasn’t enough,anyway never again Good bye”

Helpful Report

Posted 4 years ago

Thank you for your review and for raising your concern regarding this matter. We would like to apologise for any inconvenience caused. Please note that as a Money Service Business (MSB) regulated by the Financial Conduct Authority (FCA), we are legally required to check our customers' documents from time to time. To avoid any delay with your transfers, please make sure you have the requested documents available. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.

Posted 4 years ago

Kabayan Remit is rated 4.8 based on 21,976 reviews