Kabayan Remit Reviews

Name: Kabayan Remit
Address: Eco Business Centre, Charlotte Avenue, Elmsbrook, Eco Business Centre, Charlotte Avenue, Elmsbrook, Oxfordshire
Rating: 4.79

4.8 Rating 21,976 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

Metrics

Info

4.8

Based on 21,976 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

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Kabayan Remit 5 star review on 26th May 2025

241

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having to send my bank details and to be questioned where the money came from for me is improper.”

Helpful Report

Posted 4 years ago

Hi Faith, thank you for your review and for raising your concern. We apologise for any inconvenience you might have experienced when using our services. However, as a fully regulated Money Service Business, we may be required to request for proof of funds, especially when sending larger transactions. Hope this helps. Best Regards, Kabayan Team

Posted 4 years ago

“Very poor service, which ever your partner in the Phil's. Over here who ever answer your call giving you mis leading information, what they were promoting one hour service is a lot of rubbished, 2 days after your beneficiary go back and forward to Thier business partners in the Philippines, they been told NOT on there system yet, and over here telling us that be ready for collection for your beneficiary within one hour which is not TRUE, improved your service as we are paying you for the service and CUT the red tape 😡 I won't recommend you to anybody I been telling people how poor your service and you been mis leading your customers.”

Helpful Report

Posted 4 years ago

Hi Daisy, Thank you for raising your concern and please accept our apologies for any inconvenience this might have caused. We seek to provide our clients with the best service possible; however, sometimes, problems might arise in our partners’ network. To solve these issues, we would kindly appreciate it if you could get in touch with our support team and they will take care of any problems quickly and efficiently. If there is anything we can do to help further with this matter, please let us know. Best wishes, Kabayan Team

Posted 4 years ago

“Reliable Maasahan”

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Posted 4 years ago

Maraming salamat po sa inyong tiwala at pagsuporta. Mabuhay! 😊 Kabayan Remit

Posted 4 years ago

“my first time to send money since last year .. and they said that i reach the maximum amount for this month.. as far as i know all remittance the maximum amount per month is £3,000.”

Helpful Report

Posted 4 years ago

Hi! Thank you for your review and for raising your concern regarding our services. Upon checking, our system has found linked transactions from other remitters that send to the same beneficiary. We hope this helps! Should you need further assistance, please feel free to send us an email at info@kabayanremit.com. Best wishes, Kabayan Team

Posted 4 years ago

“Very poor service today! Im not very happy!”

Helpful Report

Posted 4 years ago

Hi, thank you for raising your concern and we apologise for any inconvenience this might have caused. We would really appreciate if you could please e-mail our support team with the details of your experience so we could investigate it further. Please do not hesitate to e-mail us your comments and feedback at info@kabayanremit.com. Best wishes, Kabayan Team

Posted 4 years ago

“No communication what so ever if your transaction was successful or not you have to call 4 times to follow up what is happening and you got the same result none at all.”

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Posted 5 years ago

“Stay away, stay away”

Helpful Report

Posted 5 years ago

Hello, thank you for your review. We apologise for any negative experience you might have had with our service. May we ask for further details regarding your experience, so we can investigate it further? Best Regards, Kabayan Team

Posted 5 years ago

“bad service customers forced to disclose the reason of sending money like buying bags etc, money isnt just to buy things though my reason was personal but did not accept this due to company's audit purposes and ringing customers at night on your sleep is not acceptable at all , what kind of customer service is that and refunded my money back instead of looking for ways to make you happy. bad very bad. My question is even though your reason is personal sending money to philippines why do we have to disclose detailed information like what the money is for surely it cant be laundering purposes for just over £200 if its over a thousand I can understand. They should improve their service to make it better.”

Helpful Report

Posted 5 years ago

Thank you for using Kabayan Remit. We're sorry to hear you've had a bad experience with our service. We appreciate your feedback and will look into it. We value our customers and so are your opinions. We would really appreciate if you could e-mail our support team with regard to this matter. Do not hesitate to e-mail us your comments and feedback at info@kabayanremit.com. Best wishes, Kabayan Team

Posted 5 years ago

“I never want to used this site to send money as one of the requirements is passport and passports information which is a BIG NO”

Helpful Report

Posted 5 years ago

Thank you for your review. Please note that Kabayan Remit is a regulated Money Service Business and customer verification is part of our customer due diligence process to combat fraudulent activities. Best Regards, Kabayan Remit

Posted 5 years ago

“Very fast and convenient and higher rates too.”

Helpful Report

Posted 5 years ago

Thanks for your kind review. Kabayan is proud to be one of the highest exchange rate providers daily on the market. We're glad you had a great experience with our service. 😊 Kind Regards, Kabayan Team

Posted 5 years ago

“The lady who I spoke appeared she was inpatient. She cut me off if I’m talking and explaining. Her voice was so sharp. I got annoyed and told her off the way she treated me. She never apologised I’ve been a customer for a while and usually the customer assistant were very nice and helpful.”

Helpful Report

Posted 5 years ago

Hi Ms. Gloria, thank you for your reaching out to us. We really apologise for what you have experienced. We'll look into this further and make sure it doesn't happen again. Kind Regards, Kabayan Team

Posted 5 years ago

“I have been sending money through KR and have not experienced any issues until now. I made a payment through them yet even until 21 hours the money has not been sent to my beneficiary yet. I have confirmed the transfer with my bank so there is no issue there. I am just disappointed by the way they handled my concern, as if it isn’t urgent. Until now, I am still in doubt where my money is.”

Helpful Report

Posted 5 years ago

Thank you for using our service and for reaching out to us. We apologise for any inconvenience you might have experienced. We have investigated the issue and upon checking, your first transaction was credited instantly to your beneficiary's account. However, the 2nd transaction, unfortunately got caught up when our partner bank went offline. As of this writing, both transactions have already been credited to your beneficiary's account. Again, we really apologise for the inconvenience. We hope you continue using our services. Should you have further questions, please email us at info@kabayanremit.com All the best, Kabayan Team

Posted 5 years ago

“Fast service”

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Posted 5 years ago

Thank you for your review. We are glad to provide a good service to our customers! 😊 Best regards, Kabayan Team

Posted 5 years ago

“I normally have no problems with my remittances in more than 3 years with Kabayan Remit and they respond quickly on any inquiries. During my recent remittance in April, the original amount I sent was divided into 2 transactions hence I was charged twice for the remittance fee. I immediately sent an email to inform them about this but they have not responded to me neither reimbursed the second transaction fee they have charged me. I am quite disappointed as I have been a loyal customer for more than 3 years.”

Helpful Report

Posted 5 years ago

Hello po, thank you for raising your concern and we apologize for any inconvenience you've experienced. We have sent you an e-mail regarding your concern. Please let us know if there's anything else we can help with. Do not hesitate to e-mail us your comments and feedback at info@kabayanremit.com. Best wishes, Kabayan Team

Posted 5 years ago

“Send money last 23rd of April until now May 4th still failed, needs a tons of improvement !”

Helpful Report

Posted 5 years ago

Hi Duke, thank you for raising your concern and we apologize for any inconvenience this might have caused. Upon checking, the funds have been ready for pick up yesterday. Please let us know if you need further assistance by emailing us at info@kabayanremit.com. Thank you.

Posted 5 years ago

“There assist me so good. Thank you for that😀”

Helpful Report

Posted 5 years ago

Thank you for the kind words. We are committed to building a strong relationship with you as our customer. 😊 All the best, Kabayan Team

Posted 5 years ago

“I know the situation some places lockdown that’s why delayed the remittance centre no cash”

Helpful Report

Posted 5 years ago

Thank you for your review and we apologise for any inconvenience you might have experienced. We would really appreciate if you could e-mail our support team with regard to this matter. Do not hesitate to e-mail us your comments and feedback at info@kabayanremit.com. Best wishes, Kabayan Team

Posted 5 years ago

“I simply dont understand why all of a sudden i cant send money home. Ive been using your service for approximately a year now and havent had any problems like this. Its a big inconvenience for me to be chasing up why the transactions havent gone through.”

Helpful Report

Posted 5 years ago

Hello Wilfredo, thank you for raising your concern and we apologize for any inconvenience this might have caused. We believe someone already got in touch with you through e-mail with regard to this matter. If there's anything else we can help with, please do not hesitate to e-mail us your comments and feedback at info@kabayanremit.com. Best wishes, Kabayan Team

Posted 5 years ago

“Money sent on the 20 th of March has not been received as of today’s date, 23rd of March. Their reason due to lockdown. So disappointing as I need the money for medical purpose. Very frustrating😡😡😡”

Helpful Report

Posted 5 years ago

Hello po, thank you for raising your concern and we apologize for any inconvenience this might have caused. We would really appreciate if you could e-mail our support team with regard to this matter. Do not hesitate to e-mail us your comments and feedback at info@kabayanremit.com. Best wishes, Kabayan Team

Posted 5 years ago

“Until now the money sent last Friday has not been received as yet. So frustrating.”

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Posted 5 years ago

Kabayan Remit is rated 4.8 based on 21,976 reviews