Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Kabayan Remit Reviews

4.8 Rating 21,001 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

4.8

Based on 21,001 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

Write Your review

Tell us how Kabayan Remit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 16th March 2024

221

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The system sometimes swift; other times inefficient.”

Posted 3 years ago

Hi Maria, we'll always do our best to deliver your money to your loved ones as quickly as possible, but sometimes we need to conduct additional checks or banks may take longer to process. Don't worry; we're continuously improving the speed & reliability of our services to ensure this won't happen again. If it does, we'll always let you know if there's any delay with your transfers. 🙏

Posted 3 years ago

“Good service”

Posted 3 years ago

Many thanks for your support! We really appreciate it.☺️

Posted 3 years ago

“Friendly and”

Posted 3 years ago

Thank you for using Kabayan Remit and for the positive feedback. Much appreciated.😊 Best wishes, Kabayan Team

Posted 3 years ago

“Please specify varying remittance fees on your website as the one shown on your calculator is deceiving. It’s said £2.99/£100 remittance but everytime I send money I am charged £3.99£ for £100 or less. And then the agent informed me that the £2.99 rate is for on line bank transfer which was not mentioned anywhere on their website. Kabayan pls be honest on your advertisement alam nyo nman ang pinoy every penny count pls be considerate naman wag nyo ng dalhin yung style ng mga dishonest pinoy business people dito sa UK nakakahiya at maawa naman kayo sa kapwa nyo pinoy.”

Posted 3 years ago

Thank you for raising your concern and please accept our apologies for any inconvenience this might have caused. It is our main goal to provide our fellow kababayan with a fast and convenient way of sending money back home, without having to worry about paying for any hidden fees. Our calculator tool shows exactly how much fees will be charged, depending on the amount you're sending, your preferred delivery method (credit to bank account, cash collection, etc.) and preferred payment method (debit card or online bank transfer). As part of our effort to help every kababayan, we, not only offer high exchange rates but we also aim to be as transparent as possible. If there's anything else we can help with, please do not hesitate to get in touch with us at info@kabayanremit.com. Best wishes, Kabayan Team

Posted 3 years ago

“it is acceptable”

Posted 3 years ago

Thank you for your review. We'd be happy to hear your feedback if there is anything we could do to improve our service. 😊 All the best, Kabayan Remit

Posted 3 years ago

“Your end seems doesn't work properly, I can't be sure if is the connection or is your operational company policy .”

Posted 3 years ago

Hi, thank you for raising your concern and we apologise for any inconvenience this might have caused. We would really appreciate if you could please e-mail our support team with the details of your experience so we could investigate it further. Please do not hesitate to e-mail us your comments and feedback at info@kabayanremit.com. Best wishes, Kabayan Team

Posted 3 years ago

“I was not told that there is a problem with my transaction. I only knew the following day, when my mother told me that the money was not credited. Please let your clients know if there is an on going problem with certain accounts (bancnet) in the Philippines.”

Posted 3 years ago

Hello po, thank you for raising your concern and we apologize for any inconvenience this might have caused. We would really appreciate if you could e-mail our support team with regard to this matter. Do not hesitate to e-mail us your comments and feedback at info@kabayanremit.com. Best wishes, Kabayan Team

Posted 3 years ago

“The process is very quick, it was the receiving end in the Philippines that isn't. Was supposed to be ready in an hour but when my family went to collect 2 hours later, still not there.”

Posted 3 years ago

Thank you for your review. We appreciate your feedback and will look into it. We value our customers and so are your opinions. Thank you and happy remitting! Kabayan Team

Posted 3 years ago

“Convient and good rate”

Posted 3 years ago

Thanks for your kind review. Kabayan is proud to be one of the highest exchange rate providers daily on the market. We're glad you had a great experience with our service. 😊 Kind Regards, Kabayan Team

Posted 3 years ago

“Reliable & efficient. The charges are just too high”

Posted 3 years ago

Thank you for your review. We appreciate your feedback and will look into it. We value our customers and so are your opinions. Thank you and happy remitting! Kabayan Team

Posted 3 years ago

“I remit money last sept 1 and 2 2020,bank confirmation from Philippines takes a week before credited to my beneficiary.Remitance last sept 29 2020,still waiting for bank confirmation! Thank you!”

Posted 3 years ago

“High charges compare to other’s.”

Posted 3 years ago

Thank you for your review. We appreciate your feedback and will look into it. We value our customers and so are your opinions. Thank you and happy remitting! Kabayan Team

Posted 3 years ago

“I wish the company was can inform their customers if there are problems with the transactions as soon as possible.”

Posted 3 years ago

Hi Jose, Thank you for raising your concern and please accept our apologies for any inconvenience this might have caused. We seek to provide our clients with the best service possible; however, due to the bank's privacy and security, they cannot inform us immediately if there are any information that is incorrect until we try to credit the recipient account. This also applies to cash collection, the only time we would know that there is something wrong with it is when they present their ID. However, rest assured that our staff are trained to immediately notify you as soon as we receive information that there was an error with the remittance.If there is anything we can do to help further with this matter, please let us know. you may reach us over the phone, Facebook messenger, or email at info@kabayanremit.com. Best regards, Kabayan Team

Posted 3 years ago

“Late in terms of sending the money by remittance but good customer service after the second follow up call”

Posted 3 years ago

Thank you for your review. We appreciate your feedback and will look into it. We value our customers and so are your opinions. Thank you and happy remitting! Kabayan Team

Posted 3 years ago

“Thanks for the service”

Posted 3 years ago

Thank you for the kind words and your continued support. We appreciate it. 😊 Best wishes, Kabayan Team

Posted 3 years ago

“Sometimes delayed transaction”

Posted 3 years ago

Hello Edward, Thank you so much for your review. Please allow us to apologise for any inconvenience caused. As always, we deeply value our customer’s opinions and take any feedback on board to improve our remittance services for our kababayan. We will investigate the cause of this delay to ensure this won’t happen again. If you have any further feedback, please don’t hesitate to send us an email at info@kbnremit.com. Best wishes! Kabayan Team

Posted 3 years ago

“Simplify ur promo for Customer...like ur £10 Extra for new referral Just give coded references to avail & not link becz mostly ur customers base not computer literate Make it more customer friendlier not complicated to procreate better Satisfaction for everyone”

Posted 3 years ago

Hi Gary, Thank you for your feedback, it is much appreciated. We apologise if this caused you any inconvenience. Our customer service line is always open and ready to assist anyone with any concern they may have from their remittances to a walk-through of our mobile app. we also have a very active Facebook messenger team that is just as willing to help. We hope this helped. Best wishes! Kabayan Team

Posted 3 years ago

“A bit expensive charge if its more than 100 I think.”

Posted 3 years ago

Hi Georgette, Thank you for your review. We appreciate your feedback. We understand that the service fee might be a bit higher than other remittance services, we try to balance it out by providing the highest possible exchange rate we can give our clients, then efficiently transfer the money to our payout partners, for your beneficiaries to receive the remittance within 1 hour. Best wishes, Kabayan Team

Posted 3 years ago

“The recipient in the Philippines could not collect the money I sent her because the money was misdirected to her dead BDO bank account. For a number of years, I have always instructed Kabayan Remit to send the money to M Lhullier so my sister could pick the money up from the local M Lhullier agent. She is an 80-year old pensioner and also has health problems that prevents her from travelling. In addition to this, due to Covid-19 lockdown, no one is allowed to travel to different towns especially if you are an old-age pensioner with an underlying health issues. As a result of this mistake by one of your Customer Service Agents, the money was delayed for 2 days. (Note: this money was needed urgently for my sister's hospitalization). My sister had to go back to M Lhullier 4 times to collect the money because I was given the wrong reference by a Kabayan Remit agent. I was very unhappy for the service I received on this particular transaction.”

Posted 3 years ago

“I think it's to complicated with the process of sending money because to many information are requested. But also the rate are very low compared to others.”

Posted 3 years ago

Hi Marius Daniel, thank you for your review. Please note that as a Money Service Business, we may be required to request documents from time to time. However, we appreciate your feedback and will look into it. We value our customers and so are your opinions. Thank you and happy remitting! Kabayan Team

Posted 3 years ago

«
1
2
...
4
5
6
7
8
»

Kabayan Remit is rated 4.8 based on 21,001 reviews