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Kabayan Remit Reviews

4.8 Rating 21,000 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

4.8

Based on 21,000 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

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Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 14th April 2024

Kabayan Remit 5 star review on 16th March 2024

221

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At times service is not that good I pay twice service charge so that my money will be receive after an hour. Rather than I send above 100k and it takes few days before the dependent will receive but its not been send immediately and it is really needed”

Posted 2 years ago

Thanks for sharing that. We're always working on improving our services, so we appreciate every feedback we get. Feel free to send us more details at info@kabayanremit.com. Thanks!

Posted 2 years ago

“Transaction confirmations recieved a bit late, other than that - satisfied customer here .”

Posted 2 years ago

Thanks for sharing that, Roselle. We're always working on improving our services, so we appreciate every feedback we get.

Posted 2 years ago

“Sometimes our padala is long time to appear in our account”

Posted 3 years ago

Thanks for sharing that, Eva. We're always working on improving our services, so we appreciate every feedback we get. Feel free to send us more details at info@kabayanremit.com. Thanks!

Posted 3 years ago

“The service is fine but the only thing is, it's always noisy at the background during conversation. Staff are polite and helpful.”

Posted 3 years ago

Thanks for sharing that, Mary Joice. We're always working on improving our services, so we appreciate every feedback we get. Thanks!

Posted 3 years ago

“Remittance got stuck when g cash had a problem in their system because of holiday time.”

Posted 3 years ago

Sorry to hear you've experienced issues with our service! Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 3 years ago

“Exchange rates are much higher than other remittance centre but the service charge are quite high 5.99”

Posted 3 years ago

Hi Arlene, thanks for your feedback. We may not be the cheapest money transfer provider out there (not yet). Still, we're always working behind the scenes on finding innovative ways that will lower the fees while offering outstanding services for our kababayan.

Posted 3 years ago

“I hope a text message should be sent to the sender that the money has been received or delivered.”

Posted 3 years ago

Hi Giovanni, thank you for your feedback. Please note that we do inform our customers by SMS once the transfer has been successfully credited to their beneficiary's account or when the cash is ready for pickup at the cash collection point. We hope this helps!

Posted 3 years ago

“Fast transaction but app needs improvement. Need to put in my debit card number everytime I send money. And also, maximum you can send online is less than 1000 thru debit card, more than that you need to do online transfer which would delay everything. So Im just giving 3 stars. Their fees are high too compared with other remittance apps. Exchange rate is competitive not the best though.”

Posted 3 years ago

Thanks for your review. We're always working on improving our services, so we appreciate every feedback we get.

Posted 3 years ago

“Money has been delayed and can’t cash out at Palawan as The money was not available so the receiver need to go to MetroBank the following day.”

Posted 3 years ago

“Very good customer service. Great rates. Honest remittance. However, when I sent money that is more than Php50k to a non-Metrobank (and another one that I could not remember), it was credited after 3-5 working days which is not ideal in an emergency. Nevertheless, I will still keep using this as a back-up for non-urgent transactions whenever they have a decent rate. Promote Kabayans.”

Posted 3 years ago

Hi Jacqueline, thank you for your kind review and for raising your concern regarding our services. Please accept our apologies for any inconvenience caused. Please note that transactions over Php 50,000 are credited within 1-2 banking days. As 25 February was a bank holiday followed by a weekend, the transfer took 2 banking days, which might have seemed longer than usual. We would like to apologise for the inconvenience but we hope that helps. If there's anything else we can help with, please feel free to send us an email at info@kabayanremit.com. Thank you and have a great day!

Posted 3 years ago

“Don't show it in the other end until the next day. So if it is an emergency the company was unreliable.”

Posted 3 years ago

Hi Myrna, many thanks for raising your concern and we apologise for any inconvenience caused. Upon checking, we can confirm that the cash was ready for pickup on the same day. However, it was only collected the following day. If there's anything else we can help with, please feel free to email us at info@kabayanremit.com. Thank you!

Posted 3 years ago

“Service charge is not very competitive”

Posted 3 years ago

Hi Vedasto, thanks for your feedback. We may not be the cheapest money transfer provider out there (not yet). Still, we're always working behind the scenes on finding innovative ways that will lower the fees while offering outstanding services for our kababayan.

Posted 3 years ago

“Kung d pa amo tumawag, d nila ako update sa transaction ko.”

Posted 3 years ago

Sorry to hear you've experienced issues with our service, Joel. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 3 years ago

“Sana po mababa ang service charge”

Posted 3 years ago

Thanks for sharing that. We're always working on improving our services, so we appreciate every feedback we get. Feel free to send us more details at info@kabayanremit.com. Thanks!

Posted 3 years ago

“Very punctual. Easy to access online.”

Posted 3 years ago

We're so pleased to hear that. Thanks for sharing! 🥰

Posted 3 years ago

“Good service”

Posted 3 years ago

Many thanks for your support! We really appreciate it. 😊

Posted 3 years ago

“Customer service was excellent I can give 10 star , but the only thing I can compare to other app. Kabayan was to expensive for fee”

Posted 3 years ago

Thank you for your feedback. We may not be the cheapest money transfer provider out there (not yet). Still, we're always working behind the scenes on finding innovative ways that will lower the fees while offering outstanding services for our kababayan.

Posted 3 years ago

“Very straightforward and simple to use.”

Posted 3 years ago

So happy to hear your feedback! ❤️ We're lucky to have you on board.

Posted 3 years ago

“The service I received was OK”

Posted 3 years ago

Sorry to hear you've experienced issues with our service, Brian. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 3 years ago

“I now keep having problems sending money. It come up “ oops sorry there’s a problem “ on a regular basis after I’ve filled all the bank details in. It’s that bad I’m thinking of changing to someone else because I send money regularly to help the family.”

Posted 3 years ago

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Kabayan Remit is rated 4.8 based on 21,000 reviews