Just Value Doors Ltd Reviews

Name: Just Value Doors Ltd
Address: Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB, Heathfield
Rating: 4.63

4.6 Rating 3,003 Reviews

94 %

of reviewers recommend Just Value Doors Ltd

Company Reviews

Metrics

Info

4.6

Based on 3,003 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Value Doors Ltd:

At Just Value Doors we make it easy to order new doors and windows.

Visit Website

Phone:

01435 515001

Email:

info@justvaluedoors.co.uk

Location:

Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB
Heathfield
TN21 8DB

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Just Value Doors Ltd 5 star review on 13th July 2024

Clive Johnson. CEO Crj Handyman Services

Just Value Doors Ltd 5 star review on 25th May 2023

Barry Lucas

Just Value Doors Ltd 5 star review on 28th November 2022

John Vintiner

Just Value Doors Ltd 1 star review on 11th November 2022

Anonymous

Just Value Doors Ltd 5 star review on 1st September 2021

Mark And Debbie Sutterby-Watts

Just Value Doors Ltd 5 star review on 14th April 2021

Chris Purkiss

Just Value Doors Ltd 5 star review on 13th April 2021

Angela

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed order online in the end on 23 may, couldn't get in touch with them by phone, WhatsApp or messages before that. It's not clear to me which way the window will open. Not heard yet when delivery will be, after 2 working days. Nervous this is a bit of scam tbh.”

Helpful Report

(Heathfield) - Posted 19 hours ago

“have bought my second door fro Just value Doors ,easey to deal with good qaulity and value .”

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(Heathfield) - Posted 1 day ago

“Quick and easy ordering. Shipping a bit steep!”

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Posted 5 days ago

“I needed a new upvc door and frame to replace an old wooden garage door. Ordering online was simple. Chose a white upvc back door, half glass with a low threshold. Door arrived on day expected. Size and specification all correct. Fitting a upvc frame & door was a new experience for me. I had only allowed for a small gap around the frame as the walls were straight and true which turned out to be good as less spacers and filling needed. First drill bit broke so new sharp metal drill bits required to get through the aluminium/steel frame. Glass spacers supplied came in very handy. Final result is very nice. Quality is good. Door opens, shuts and locks very smoothly.”

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Posted 1 week ago

“Informative and easy to use website and very helpful over the phone.”

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(Heathfield) - Posted 1 week ago

“No problems for me”

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(Heathfield) - Posted 1 month ago

“I’m happy with the ordering system but am still awaiting an estimated delivery date - ghe only following contact thus far has been this survey”

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(Heathfield) - Posted 1 month ago

“Excellent service, easy to use design process and helpful staff”

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Posted 1 month ago

“Well designed website (simples!). Easy to order and clear updates via email.”

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(Heathfield) - Posted 2 months ago

“I have been delighted with the personal service provided by Charley, who has been very helpful in guiding me through the process of ordering 15 windows.”

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(Heathfield) - Posted 2 months ago

“Hi very good service any delivery was in time not delay and stuff very gently thank you an I use you again In the future.”

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Posted 2 months ago

“Avoid. We ordered a window for which we were told prior to placing the order that the delivery date would be in 2 to 3 weeks. After placing the order, I was given a 4 week delivery date which then got changed to a further 3 weeks. No one bothered to inform us and we accidentally found by just logging. Customer service was really poor (no empathy) and told we don't have an option but to wait. Can't cancel either.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to share your experience. I'm truly sorry to hear about the delays you faced with your window order and the lack of communication from our team. This is not the level of service we aim to provide, and I completely understand your frustration. If there's anything further we can do to assist you, please don’t hesitate to reach out. Kind Regards, Just Value Doors We're all about making it easier to order new doors and windows.

Posted 2 months ago

“The customer service is really poor. Would not use again.”

Helpful Report

Posted 2 months ago

Hi there, I’m sorry to hear about your experience with our customer service. It’s disappointing to know that we didn’t meet your expectations on this occasion. We value feedback like yours as it helps us improve and serve our customers better. If there’s any way we can assist you further, please feel free to reach out. Kind Regards, Just Value Doors We're all about making it easier to order new doors and windows.

Posted 2 months ago

“Online ordering very easy. Design windows and doors to suit yourself or your customers request. Good value for money Mr Stapleton”

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(Heathfield) - Posted 3 months ago

“On shopping online average value.”

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(Heathfield) - Posted 3 months ago

“Aluminium front door and side lights. The front door has a frame into which a door panel is fitted made by a different company. This panel is very poorly made and my first one delaminated within a few months. The next two were delivered oversize and also showed signs of delaminating. The wood core is now swollen so much that the panes in the door let the weather into the house. I am no longer able to speak to anyone in the office and Nick is not ringing me back despite several pleas. As the door was faulty within six months of receipt I will be claiming a full refund under the consumer credit act. Avoid this company”

Helpful Report

Posted 3 months ago

Hi Lester, Thank you for bringing this to our attention. We’re truly sorry to hear about the issues you've encountered with your door. Clearly, we didn't meet the standards we strive for, and we understand how frustrating this must be. We take your feedback seriously and want to make this right for you. We will ensure a member of our team reaches out to you directly to resolve this matter as swiftly as possible. We appreciate your patience and hope to address your concerns to your satisfaction. Kind Regards, Just Value Doors We're all about making it easier to order new doors and windows.

Posted 3 months ago

“Just what i was looking for at a good price”

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(Heathfield) - Posted 3 months ago

“Ease of use. Can save a quote and come back later. A lot of choice.”

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(Heathfield) - Posted 3 months ago

“Order didn’t arrive according to my delivery date and no response from the company!”

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Posted 3 months ago

Hi Tony, This is a surprise to read as I personally replied to your email yesterday, which you in turn replied to again thanking me for the response. Your parts order was delivered one day late by our courier, for which I apologise. Please let me know if we can be of any further assistance. Kind Regards, Just Value Doors We're all about making it easier to order new doors and windows.

Posted 3 months ago

“Limited online functionality for specifying windows. Not all sales assistants were useful. But Charly was wonderful, thank you.”

Helpful Report

Posted 4 months ago

Just Value Doors Ltd is rated 4.6 based on 3,003 reviews