Just Value Doors Ltd Reviews

Name: Just Value Doors Ltd
Address: Basepoint Business Centre, Crowborough, TN6 1DH, Crowborough, East Sussex
Rating: 4.63

4.6 Rating 3,045 Reviews

94 %

of reviewers recommend Just Value Doors Ltd

Company Reviews

Metrics

Info

4.6

Based on 3,045 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Value Doors Ltd:

At Just Value Doors we make it easy to order new doors and windows.

Visit Website

Phone:

1435 515001

Email:

info@justvaluedoors.co.uk

Location:

Basepoint Business Centre, Crowborough, TN6 1DH,
Crowborough
East Sussex
TN6 1DH

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Just Value Doors Ltd 5 star review on 20th September 2025

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Just Value Doors Ltd 5 star review on 13th July 2024

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Just Value Doors Ltd 5 star review on 25th May 2023

Barry Lucas

Just Value Doors Ltd 5 star review on 28th November 2022

John Vintiner

Just Value Doors Ltd 1 star review on 11th November 2022

Anonymous

Just Value Doors Ltd 5 star review on 1st September 2021

Mark And Debbie Sutterby-Watts

Anonymous

Anonymous // 01/01/2019

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“Great service and easy to deal with”

Helpful Report

Posted 8 months ago

“Great value not the first time I’ve used them either.”

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(Heathfield) - Posted 8 months ago

“Still haven’t received delivery”

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(Heathfield) - Posted 8 months ago

Hi Stephen, Thank you for your review. I’m really sorry to hear that you hadn't received your delivery on the date expected. I understand how frustrating this must be for you. We strive to keep our customers informed and it's disappointing to know that we fell short in this instance. I believe this has now been delivered, but please reach out to us directly if you require any further assistance. Kind Regards, Just Value Doors We're all about making it easier to order new doors and windows.

Posted 8 months ago

“have bought my second door fro Just value Doors ,easey to deal with good qaulity and value .”

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(Heathfield) - Posted 9 months ago

“Quick and easy ordering. Shipping a bit steep!”

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Posted 9 months ago

“I needed a new upvc door and frame to replace an old wooden garage door. Ordering online was simple. Chose a white upvc back door, half glass with a low threshold. Door arrived on day expected. Size and specification all correct. Fitting a upvc frame & door was a new experience for me. I had only allowed for a small gap around the frame as the walls were straight and true which turned out to be good as less spacers and filling needed. First drill bit broke so new sharp metal drill bits required to get through the aluminium/steel frame. Glass spacers supplied came in very handy. Final result is very nice. Quality is good. Door opens, shuts and locks very smoothly.”

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Posted 9 months ago

“Informative and easy to use website and very helpful over the phone.”

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(Heathfield) - Posted 9 months ago

“No problems for me”

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(Heathfield) - Posted 10 months ago

“I’m happy with the ordering system but am still awaiting an estimated delivery date - ghe only following contact thus far has been this survey”

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(Heathfield) - Posted 10 months ago

“Excellent service, easy to use design process and helpful staff”

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Posted 10 months ago

“Well designed website (simples!). Easy to order and clear updates via email.”

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(Heathfield) - Posted 11 months ago

“I have been delighted with the personal service provided by Charley, who has been very helpful in guiding me through the process of ordering 15 windows.”

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(Heathfield) - Posted 11 months ago

“Hi very good service any delivery was in time not delay and stuff very gently thank you an I use you again In the future.”

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Posted 11 months ago

“Avoid. We ordered a window for which we were told prior to placing the order that the delivery date would be in 2 to 3 weeks. After placing the order, I was given a 4 week delivery date which then got changed to a further 3 weeks. No one bothered to inform us and we accidentally found by just logging. Customer service was really poor (no empathy) and told we don't have an option but to wait. Can't cancel either.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to share your experience. I'm truly sorry to hear about the delays you faced with your window order and the lack of communication from our team. This is not the level of service we aim to provide, and I completely understand your frustration. If there's anything further we can do to assist you, please don’t hesitate to reach out. Kind Regards, Just Value Doors We're all about making it easier to order new doors and windows.

Posted 1 year ago

“The customer service is really poor. Would not use again.”

Helpful Report

Posted 1 year ago

Hi there, I’m sorry to hear about your experience with our customer service. It’s disappointing to know that we didn’t meet your expectations on this occasion. We value feedback like yours as it helps us improve and serve our customers better. If there’s any way we can assist you further, please feel free to reach out. Kind Regards, Just Value Doors We're all about making it easier to order new doors and windows.

Posted 1 year ago

“Online ordering very easy. Design windows and doors to suit yourself or your customers request. Good value for money Mr Stapleton”

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(Heathfield) - Posted 1 year ago

“On shopping online average value.”

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(Heathfield) - Posted 1 year ago

“Aluminium front door and side lights. The front door has a frame into which a door panel is fitted made by a different company. This panel is very poorly made and my first one delaminated within a few months. The next two were delivered oversize and also showed signs of delaminating. The wood core is now swollen so much that the panes in the door let the weather into the house. I am no longer able to speak to anyone in the office and Nick is not ringing me back despite several pleas. As the door was faulty within six months of receipt I will be claiming a full refund under the consumer credit act. Avoid this company”

Helpful Report

Posted 1 year ago

Hi Lester, Thank you for bringing this to our attention. We’re truly sorry to hear about the issues you've encountered with your door. Clearly, we didn't meet the standards we strive for, and we understand how frustrating this must be. We take your feedback seriously and want to make this right for you. We will ensure a member of our team reaches out to you directly to resolve this matter as swiftly as possible. We appreciate your patience and hope to address your concerns to your satisfaction. Kind Regards, Just Value Doors We're all about making it easier to order new doors and windows.

Posted 1 year ago

“Just what i was looking for at a good price”

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(Heathfield) - Posted 1 year ago

“Ease of use. Can save a quote and come back later. A lot of choice.”

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(Heathfield) - Posted 1 year ago

Just Value Doors Ltd is rated 4.6 based on 3,045 reviews