Just Travel Cover Reviews

Name: Just Travel Cover
Address: Victoria House, Toward Road, Sunderland, United Kingdom
Rating: 4.66

4.7 Rating 20,031 Reviews

95 %

of reviewers recommend Just Travel Cover

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Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Victoria House,
Toward Road,
Sunderland
United Kingdom
SR1 2QF

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Just Travel Cover 5 star review on 21st January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It seemed a fair price to pay for the cover it offered.”

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Posted 6 years ago

“A short review for a shortened holiday caused by your company charging more and more as we get older. Us older ones who have paid our dues over the years so that our risk is lower than the younger ones have to curtail our lives having now to spend a large part of the winter in the cold now. So thanks for nothing. I could go into this subject but quite frankly you are not worth the profanity that would follow”

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Posted 6 years ago

Dear Mr Terry, Thank you for taking time to leave us feedback. I’m delighted we were able to help you find cover for your up coming holiday and I’m sorry to read of your disappointment in the price increase. We are an independent broker with many insurers on our panel. Once we take your details we compare prices from these insurers – the rates/prices we provide are set by the insurers themselves and can vary depending on a number of factors including the destination you are visiting (the cost of the medical treatment in that country), your age and any pre-existing conditions you may have. Rates/prices are also impacted by factors such as the overall amount of claims made over a given period. Please do rest assured we have searched our panel of insurers to find you the most comprehensive policy to meet your demands and needs on this occasion, and if there is anything else we can do to help please don’t hesitate to contact me. Kind regards, Joy

Posted 6 years ago

“Problem obtaining policy due to use of password”

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Posted 6 years ago

“Make several trips a year, and each time it gets more expensive for the same ailments”

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Posted 6 years ago

Good morning, Thank you for taking time to leave us feedback. Rates do vary between the insurance companies that are on our panel and can go up as well as down due to a number of factors including the amount of claims made over a particular time frame. The benefit of dealing with us is that we will compare multiple insurers for you to find the best price we can for your own requirements at the time. Thank you for choosing JTC again this time and I hope you enjoy your trip. Kind regards, Joy

Posted 6 years ago

“Met my requirements and within my budget”

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Posted 6 years ago

“300,% increase in my premium in two years is extortionate.”

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Posted 6 years ago

“Price went up substantially on previous year not sure why. This year and last time l phoned thought the person on the phone was quite stern and unfriendly throughout the call”

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Posted 6 years ago

Good afternoon, Thank you for taking time to leave us feedback. I can see from your record that a number of different options have been selected on your policy this year including cover for Cruises and your personal belongings which does have an impact in the overall premium. If you would like to discuss this further, please do not hesitate to contact our office. I apologise that you felt the advisor was stern and unfriendly. Just Travel Cover pride ourselves on providing the highest level of customer service, your comments have been noted and passed to our Training Manager. Thank you for choosing JTC again, I hope you enjoy your trips throughout the year! As mentioned, if you would like to discuss anything further please give us a call. Kind regards, Joy

Posted 6 years ago

“Efficient call back but disappointed to have to go through all details again when I still have a current policy with Just Travel. Also a quite expensive quote which I admit I was too lazy to try to better.”

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Posted 6 years ago

“Generally as per my requirements, but not happy that a category C activity has been removed since I last had this policy and now will need to sort out a separate cover for this.”

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Posted 6 years ago

Good afternoon, Thank you for taking time to leave us feedback. I can see from the notes on your policy that further information was required in relation to the activity you need cover for. Once this information is provided, we can refer details to the Underwriter to see if cover is available. If you would like to discuss this further, please do not hesitate to contact our office. Kind regards, Joy

Posted 6 years ago

“Is okay did not look other9”

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Posted 6 years ago

“Reasonable by comparison to competition”

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Posted 6 years ago

“Plenty of quotes to give you choice”

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Posted 6 years ago

“Was quite helpful, although I found my price on line myself”

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Posted 6 years ago

“I thought the premium was a little high. I know that I have some health issues still outstanding but £85 for a weeks holiday is a wee bit OTT.”

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Posted 6 years ago

“It’s annoying when you ask for a quote for travel insurance by telephone that you have to answer all the medical related questions every time, even though they have the information on their system. Ok if something has changed that would be acceptable. I dread having the conversation every time before I go on holiday as it takes too long to finally get a quote. At least 30/45 minutes!https://www.reviews.co.uk/front/user-privacy-policy”

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Posted 6 years ago

Hi Mrs Buchan Thank you for taking time to leave us feedback. As an insurance broker, we must obtain information from you in order to compare multiple insurers to find the best price we can based on your own requirements which includes medical screening. Thank you for choosing JTC again this time and I hope you enjoy your trip! Kind regards, Joy

Posted 6 years ago

“Very good value for money.Also you are open Sundays which is convenient”

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Posted 6 years ago

“There was too much fuss with the call handler about a visit to a GP. I ended up having a live conversation online to resolve. Too much time spent on the phone for a 4 day break.”

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Posted 6 years ago

“Acceptable knowledge from your end but could do better , just an impression”

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Posted 6 years ago

“The only insurer I have found that will cover our annual 93 days winter sojourn in the tropics, the telephone negotiations were less painful than is usual when insuring BUT... should I be happy that the premium increased from £337 to £575 when there have been no changes in our circumstances except for us being 1 year older?”

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Posted 6 years ago

Hi Mr Rochester, Thank you for taking time to leave us feedback. Rates do vary between the insurance companies that are on our panel and can go up as well as down due to a number of factors including the amount of claims made over a particular time frame. An increase in claims (amongst other things) will invariably lead to marginal increases in rates across the travel insurance sector. As an insurance broker, we compare multiple insurers for you to find the best price we can for your own requirements. Thank you for choosing JTC again this year - I hope you enjoy your trips throughout the year! Kind regards, Joy

Posted 6 years ago

“It was a nuisance that I had to phone because of my medical conditions and was not able to book on line as I did previously.”

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Posted 6 years ago

Hi Mrs Catterson, Thank you for taking time to leave us feedback. I can see from our records that as you have an outstanding appointment, medical screening had to be completed over the telephone to ensure an Insurance company was selected who would provide the appropriate cover. If this outstanding appointment is completed when you are next looking for insurance, you should be able to go back to our website and complete as you have in the past. I hope you enjoy your trip and thank you for choosing JTC agin. Kind regards, Joy

Posted 6 years ago

Just Travel Cover is rated 4.7 based on 20,031 reviews