Just Travel Cover Reviews

Name: Just Travel Cover
Address: Teleport House,, Grayling Court, Doxford Park, Sunderland, Sunderland
Rating: 4.66

4.7 Rating 21,259 Reviews

95 %

of reviewers recommend Just Travel Cover

Company Reviews

Info

Visit Website

Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Teleport House,,
Grayling Court, Doxford Park,
Sunderland
Sunderland
SR3 3XD

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Just Travel Cover 5 star review on 21st January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You might review your website lettering. I did have some difficulties reading the font in a few places. Ensure always good contrast; preferably black writing (no italics) on white beckground, and not too small. (Not everyone has magnification avaiulabe). After completing the required information to obtain a quote, I then left replying to whether I would choose or not for a few days to copnsider it. On tryong to enter your site and set up a password, I got absolutely n o response. Nothin g came on e-mail at any time to al.low me to proceed. Is this because I had left it so long? Can you revise your system t hold options ,open longer? I rang the office, and Katy (?) was able to assist politely and competently. However, I have not yet been able to conect witht extra 'Snart Luggage' site for the extra £3; not sure if missing some zone to click. If asked by a friend, I would suggest they try you, but with provisos!”

Helpful Report

Posted 1 year ago

Dear Ms Baker, Thank you for taking the time to leave us a review. I have passed your feedback regarding the website on to our marketing team. I have sent you a reset password email which is showing as delivered, if you follow the instruction on this email, this will allow you to create a password and login to your account. With regards to Smart Luggage, if you would like to call our freephone number 0800 294 2969, we can assist with this. Kind Regards, Claire

Posted 1 year ago

“Professional service friendly knowledgeable staff”

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Posted 1 year ago

“All was very easy to set up. Access to the documents is straightforward.”

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Posted 1 year ago

“Good customer experience. Not a seasoned traveller so on this occasion I used MSC recommendation. Time will tell if i've got a good deal or not. Very happy so far.”

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Posted 1 year ago

“Very easy to choose .clear and consistent.”

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Posted 1 year ago

“Pleasant friendly staff, well explained and quick.”

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Posted 1 year ago

“Has a clear process to list your health information on. Significantly Just Travel recognises "Mild Asthma" as a separate condition - whereas other insurers only see "Asthma" and then heap on charges.”

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Posted 1 year ago

“Great communication lovely friendly staff”

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Posted 1 year ago

“Long term customer of just travel. Luckily, I have not had to claim.”

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Posted 1 year ago

“Always use your company staff polite and friendly and if you’re booking online website easy to use would definitely recommend”

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Posted 1 year ago

“Always a friendly helpful service, I wouldn't go anywhere else for my travel insurance now”

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Posted 1 year ago

“I have used just Travel for many years for all my travels sometimes cruising some times short breaks and sometimes flying for longer holidays , I am very happy with the polite and helpful staff I talk to on the phone and the cover I have , I will always use Just travel in the future Mrs Wilson”

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Posted 1 year ago

“I found everybody very helpful and efficient”

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Posted 1 year ago

“Second year I have used this company via the phone. No issues whatsoever.”

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Posted 1 year ago

“Just worked for us.”

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Posted 1 year ago

“Helpful staff, great products and reasonably priced”

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Posted 1 year ago

“Excellent service all explained the package I chose 3rd year with no problems.”

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Posted 1 year ago

“Very easy on line.”

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Posted 1 year ago

“Easy to arrange and understand , what else do You need from an insurance company”

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Posted 1 year ago

“Very helpful and clear advice thank you”

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Posted 1 year ago

Just Travel Cover is rated 4.7 based on 21,259 reviews