Just Travel Cover Reviews

Name: Just Travel Cover
Address: Teleport House,, Grayling Court, Doxford Park, Sunderland, Sunderland
Rating: 4.66

4.7 Rating 21,215 Reviews

95 %

of reviewers recommend Just Travel Cover

Company Reviews

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Visit Website

Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Teleport House,,
Grayling Court, Doxford Park,
Sunderland
Sunderland
SR3 3XD

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Just Travel Cover 5 star review on 21st January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent from start to finish . Thank you”

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Posted 2 months ago

“Very easy to complete and reasonable cover for people undergoing treatment.”

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Posted 2 months ago

“I use Just Cover every year it takes a bit of time going through all the questions again but the woman was very polite and repeated anything that I didn't understand and will use them next year...”

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Posted 2 months ago

“I thought Danielle was excellent and so helpful”

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Posted 2 months ago

“Have dealt with the company for several years and been content that I could not get comparable cover for much less although the premiums still seem high to me. I do wish also that I could tailor the policy a bit more flexibly e.g. by omitting cover for risks to which I don't believe I'll be subjected.”

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Posted 2 months ago

“Really efficient”

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Posted 2 months ago

“We had a good experience purchase our travel insurance”

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Posted 2 months ago

“We needed cover for our daughter who is generally healthy but recently had a series of tests and so forth so couldn’t just fill in an online application for travel insurance . One quick phone call and t was all sorted with Just Travel and we a great price too . Thank you”

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Posted 2 months ago

“Excelent service and walked me through everything with clarity. Quite happy to renew for third year”

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Posted 2 months ago

“Quick and easy and great value”

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Posted 2 months ago

“Good service as usual. Would recommend 100%”

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Posted 2 months ago

“I always use just travel, very good quotes and lovely staff, very polite”

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Posted 2 months ago

“Used just travel cover for a few years now and always been happy with the service and prices look forward to using them again in the future.”

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Posted 2 months ago

“The cover meets my requirements and you can speak with a person”

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Posted 2 months ago

“Very good interaction from the customer service department. Listen carefully to my needs and requirements .”

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Posted 2 months ago

“I’m an a regular customer but do now find your quotes to be expensive. You also say you will give 10% off but won’t give the quote out until we tell you about this so not even sure we are getting the 10% now. It terrifies me that I might miss something and have my claim rejected when I do all I can to try and remember my medical history. Is there any way round this ie could we send a copy of our medical records to you?”

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Posted 2 months ago

Hi Lynne, Thank you for your review and for being a valued customer. We're sorry to hear you were disappointed with your renewal quote. Travel insurance premiums can change from year to year, even for existing customers. This is because insurers regularly review their pricing and underwriting, and premiums are also influenced by factors such as age, destination, trip details and any changes to your medical history. While some customers may see an increase, others may see their premium reduce, depending on their individual circumstances. Regarding the 10% discount, please be assured that this can only be applied after we have reviewed your requirements and quoted the new prices for the new policy. We completely understand that completing a medical screening can feel daunting. Unfortunately, insurers require answers to their own screening questions, so we're unable to assess cover from copies of medical records alone. However, if you're unsure about any of the questions or need help completing the screening, our team will be happy to guide you through it over the phone. Thank you again for your feedback. We genuinely appreciate it and hope we'll have the opportunity to help you with your travel insurance in the future. Kind regards, Katie

Posted 2 months ago

“Easy to do and good customer service.”

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Posted 2 months ago

“Yondi way well informed and very helpful in explaining my options. I was very pleased with the telephone conversation.”

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Posted 2 months ago

“Always so help full”

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Posted 2 months ago

“Was really good with everything”

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Posted 2 months ago

Just Travel Cover is rated 4.7 based on 21,215 reviews