Just Travel Cover Reviews

Name: Just Travel Cover
Address: Teleport House,, Grayling Court, Doxford Park, Sunderland, Sunderland
Rating: 4.66

4.7 Rating 21,259 Reviews

95 %

of reviewers recommend Just Travel Cover

Company Reviews

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Visit Website

Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Teleport House,,
Grayling Court, Doxford Park,
Sunderland
Sunderland
SR3 3XD

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Just Travel Cover 5 star review on 21st January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick quote efficient and straightforward process to get covered”

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Posted 3 years ago

“I was promised a printed edition of my cover which hasn't arrived. PLEASE SEND”

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Posted 3 years ago

Dear Mrs Ross, Thank you for your review. I do apologise it looks as though your documents were sent via email. Your documents will be posted to you first class on Tuesday when our post is next collected but in the meantime, you can view your documents in your online account, which I can see is active, by using the following link www.justtravelcover.com/myaccount Kind Regards, Claire

Posted 3 years ago

“Great service until you claim then appalling, you are handed over to their claims department who just mess you around and dig out clauses in the small print, and do everything to not pay out. My policy said it covers covid and cabin confinement but it does pay out if you are confined to your cabin because of covid??? Missed ports, doesn't pay out for that, I could go on, basically if you make a claim they will dig out clauses in the small print to negate all the things your policy states you are covered for. I have used this company for many years and recommended them to family and friends and have been totally let down, still waiting for my claim to be settled since October, its now June. As you can imagine this has caused me and my wife extreme stress and anxiety and I advise anyone dealing with this company to be very aware of all the small print.”

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Posted 3 years ago

“Travel Insurance dealt with professionally”

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Posted 3 years ago

“As always, good value and easy website.”

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Posted 3 years ago

“Quick and easy with a fair quote for the holiday”

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Posted 3 years ago

“I just had one hiccup when I missed the moment to press pay.”

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Posted 3 years ago

“Nikki was excellent”

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Posted 3 years ago

“Easy cover to arrange”

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Posted 3 years ago

“Easy to use system, one I always use.”

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Posted 3 years ago

“Very good experience on my purchase, thanks. .”

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Posted 3 years ago

“You are always efficient and very professional. It is easy to find the right travel insurance for me . I would not use anyone else .”

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Posted 3 years ago

“Felt like I was in a police interview??? Surely buying insurance should be a little more pleasurable?? Shame the advisor was so stern and came across very unhappy.”

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Posted 3 years ago

Good afternoon, Thank you for taking time to leave a review. At Just Travel Cover, we pride ourselves on our excellent customer service and we are sorry to hear that you feel you haven’t receive this, this time. Please be assured that we have taken your comments onboard and will pick up any necessary action(s). Kind regards, Nyomi

Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“Greyhound customer service”

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Posted 3 years ago

“Very efficient, meticulous and premiums competitive against other travel insurance companies”

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Posted 3 years ago

“The policy was excellent and very reasonably priced so would definitely recommend just travel.Nothing was too much trouble for our advisor Destiny , she was polite and very friendly .please use this company you wont be dissapointed . Regards to all Kathryn Bassindale”

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Posted 3 years ago

“Easy to navigate, not too intense. Never had to claim, hope I don't have to this time also.”

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Posted 3 years ago

“Website purchase process straight forward including clear directions to help when completing the medical screening section.”

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Posted 3 years ago

“Professional, courteous, and helpful”

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Posted 3 years ago

Just Travel Cover is rated 4.7 based on 21,259 reviews