Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.60

4.6 Rating 95,445 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 95,445 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Just My Look - WAHL Balding Clipper Review Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 16th July 2025

Yam Rica

Justmylook 5 star review on 6th July 2025

Anonymous

2122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was ok, not the best spray for an aftershave. On the website it said order within 3 hours or so for next day delivery. So I brought the item and after about 2 emails chasing up my purchase it arrived 4 days late.”

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Posted 3 months ago

“The website and prices are great, unfortunately for me though, the product I purchased for over £50 doesn't do what it says it will do, waste of money!”

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Posted 3 months ago

“I would give 5 stars for the Schwarzkopf Sillouette hair spray, but once again you have sent pumps for Bed Head shampoo and conditioner that do not fit”

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Posted 3 months ago

“Item can damaged and it’s still not been sort had no reply about the situation. Very disappointed”

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Posted 3 months ago

“Products arrived really well packaged and safe BUT - one item was missing. They wanted a photo of the items I HAD received - strange. I felt as if they didn't trust me! They should have a checker to ensure all items are inlcuded. I did get the refund but I actually wanted the product and it was a bit of a let down. I hope they will check the items going into the package when sending should I order from them again.”

Helpful Report

Posted 3 months ago

“For some reason my order was sent to an address 30 minutes from where I live. I did drive to this address and the property owner found the parcel over their gate. I was lucky. I have absolutely no idea how my order was not sent to me. The address was in the confirmation and I contacted your customer services numerous times and was told over a week after I placed the order that there was nothing you could do!”

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Posted 3 months ago

“Got the item with the delay so I end up with the item I don't need as it supposed to be a gift. Do not recommend if you need item quite fast.”

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Posted 3 months ago

“My wow hair product was leaked when i opened the parcel but till now havent heard back after making complaint even The essence mascara was also dry Pathetic service”

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Posted 4 months ago

“Spent over £60 to receive next day delivery parcel arrived after 3 days contacted customer service after 24 hours received a reply 3 days later after parcel had arrived.”

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Posted 4 months ago

“I asked for a certain perfume and they sent me the perfume spray instead of the Eau de perfume one, have been in touch but not heard anything as yet”

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Posted 4 months ago

“1st order Iv made with this company and it will be my last, after receiving wrong product I was asked to return it which I did immediately now still waiting for the product I ordered. This has taken weeks to resolve the Birthday I bought it for has long passed. How long does it take to send a bottle of perfume out for heaven sake, since I returned the wrong product I have heard nothing, terrible service.”

Helpful Report

Posted 4 months ago

“I received my order, the wow cocktail pump does not work properly and nocover cap, put sellotape and delivery put outside envelope is little wet.”

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Posted 4 months ago

“Too much packaging for a tiny item”

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Posted 4 months ago

“Unfortunately not the best experience sold out of stock product then had to chase for refund as they didn’t refund automatically which is bizarre as they new it was out of stock ! And couldn’t say if they were getting back in stock !”

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Posted 4 months ago

“I ordered the wrong item bu mistake which I made you aware of returned it and still awaiting my refund”

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Posted 5 months ago

“Still waiting for my product 😉”

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Posted 5 months ago

“I have to give 3 star because I bought something for a gift and didn’t get on time to take it. I had a message saying I was going to get before 3pm and it didn’t come even 4pm. I left after 4 and didn’t come?”

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Posted 5 months ago

“Product as described but delivery very slow. After two weeks I had to contact to chase delivery. In total almost three weeks between ordering and receiving.”

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Posted 5 months ago

“The package didn’t come on time and on ordering it stated that it was going to be delivered within 48hrs.”

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Posted 5 months ago

“Delivery time too long”

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Posted 5 months ago

Justmylook is rated 4.6 based on 95,445 reviews