Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Justmylook Reviews

4.6 Rating 86,960 Reviews

91 %

of reviewers recommend Justmylook

Company Reviews

Product Reviews

4.6

Based on 86,960 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Just My Look - WAHL Balding Clipper Review Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Justmylook 5 star review on 24th April 2024

Justmylook 5 star review on 22nd April 2024

Justmylook 5 star review on 22nd April 2024

Justmylook 5 star review on 22nd April 2024

Lorraine McCarthy

Justmylook 5 star review on 20th April 2024

Justmylook 5 star review on 20th April 2024

Justmylook 5 star review on 20th April 2024

1869

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a company, I have no issues. But, one product that I bought is pretty much useless. "Lashtastic" mascara has nothing in it, the wand was quite dry. My 5 month old mascara has more in it than a new one! Avoid this product as basically you're just combing your eye lashes.”

Posted 4 months ago

“A very nice little festive spray....”

Posted 4 months ago

“Slow delivery bare minerals product looks like baggage size so small wouldn’t order again”

Posted 4 months ago

“Small pack of fragrance is not good”

Posted 4 months ago

“Products were fine but 48 hour delivery took 7 days! Contacted customer service twice and still waiting for a response 2 weeks later!”

Posted 4 months ago

“great price but service slow”

Posted 4 months ago

“Hi, I liked my products, but can I please suggest the wrapping is reviewed and more sustainable materials are used, I.e. paper, cardboard as opposed to metres of bubble wrap. Many thanks! Santa”

Posted 4 months ago

“payed for next day delivery, took 6 days to come and box came damaged”

Posted 4 months ago

“Purchased 2 sanctuary boxes. The box wasn't very sturdy and I had to cellotape it down as it was a present. The other disappointment was the numbers written on the boxes.”

Posted 4 months ago

“Apart from being unable to get a replacement item that was damaged in transit , I was happy with all my other items”

Posted 4 months ago

“My item arrived badly scratched, shocked it had been sent out like that . Customer service initially were helpful but then stopped responding . Disappointing”

Posted 5 months ago

“I have had 3 orders via Justmylook and all contained perfume , the one order was out of date as it was over 5yrs old and the " self life " is 3 to 5yrs ... So this was rejected under the 30 days " short term rejection " for unsatisfactory goods , so i was sent a returns label but i was expected to tick the " My item does not contain any restricted or prohibited goods " , perfume is prohibited so i would not tick the box . Well that was one out of three items and was refunded after a few emails . This store is new to myself so :: Downside 1 Customer service do not answer the phone 2 Really should not have customers tick the box on a returns label that breaks postal rules . 3 I know it maybe hard but check stock as a 5yr old scent can lose its " notes " and smell . Upside 1 Three of the four bottles of perfume were manufactured 6mths and 4mths ago , this is newer than expensive retailers 2 Prices are good value 3 Shipping is great and on time Overall I would use and recommend but it is hard to reach out to anyone so if you " were " to have an issue then you may find it a frustrating process .”

Posted 5 months ago

“Only received half of my order”

Posted 5 months ago

“Still not received item - over a week now. No response to my email enquiring where my parcel is. Money for item went out of my account virtually straight away.”

Posted 5 months ago

“When I received the hairspray the 2x500mls both had broken lids.”

Posted 5 months ago

“Its a Christmas Present but not for me.”

Posted 5 months ago

“Ordered ages ago”

Posted 5 months ago

“Unfortunately I was sent the wrong mousse I ordered Natural Volume & was sent Extra Volume instead. I have tried this before & it did not suit my hair. I decided not to return as it wasnt till I went to use it that I noticed. I never normally have any issues with Just my look.”

Posted 5 months ago

“Not as good as I'd hoped but could be me had a stroke and things arnt so easy Dosent seem to glide like I hoped”

Posted 5 months ago

“The goods are OK and relatively well priced. They do eventually arrive but certainly not the next day (or 48 hours) - myself and a friend have both had the same experience regarding delivery. They make a real point about their tracking service on site but after the order they did not provide any tracking info but do tell you the item is dispatched. This left us simply waiting in and wondering when the items would arrive? My order took 3 days and my friends order took 4 days. Personally I received the tracking information after I got in touch and asked for it. Seems a shame that this takes out the enthusiasm for ordering more from Justmylook. Maybe we will, maybe we won't?”

Posted 5 months ago

«
1
2
3
4
5
»

Justmylook is rated 4.6 based on 86,960 reviews