Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 103,072 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 103,072 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 8th May 2026

2330

Anonymous

Anonymous // 01/01/2019

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“Have been using Justmylook for quite a while and have always been happy with their service and products. Would definitely recommend this company.”

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Posted 1 month ago

“Fabulous range of quality products at great prices and with fast delivery.”

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Posted 1 month ago

“I love shopping at justmylook because I always find the best products with great prices.”

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Posted 1 month ago

“Quick delivery and great price”

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Posted 1 month ago

“Very happy with my purchase and pricing very good. Will definitely be ordering again.”

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Posted 1 month ago

“Great company. Quick delivery and very competitive prices.”

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Posted 1 month ago

“Great products at reasonable prices. I bought the unique one bag with products in . I love unique one . Fast delivery and great customer service Thank you”

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Posted 1 month ago

“Excellent dryer!”

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Posted 1 month ago

“Love buying from your website your parcels get to me fast”

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Posted 1 month ago

“I rarely leave negative reviews, but this experience needs to be shared. I purchased a product from Justmylook and experienced an adverse skin reaction after using it as intended. I reported this to their customer service, expecting at least some level of responsibility or support. Instead, my complaint was repeatedly dismissed. I was told that unless I obtain and pay for a dermatologist report, they will not even consider progressing the case. No investigation, no support — just a barrier placed on the customer. What’s disappointing is not just the reaction itself, but the way it was handled: • No accountability for customer safety concerns • No willingness to resolve a straightforward refund • Responsibility shifted entirely onto the customer Being told to spend additional money just to have your complaint “considered” is not acceptable. I would strongly question buying from a company that handles adverse reactions this way. Very poor customer service experience. Update: I offered to attend a dermatologist if arranged and paid by them — this was not accepted”

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Posted 1 month ago

Hello, Thank you for your review. We can see our customer care team has reached out and are awaiting for you to provide further information regarding this. Justmylook x

Posted 1 month ago

“Loved the products and they arrived promptly 💄 Good selection of products on line”

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Posted 1 month ago

“Very good 👍🏼”

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Posted 1 month ago

“Easy to navigate website. Good range of products. Good prices and fast delivery”

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Posted 1 month ago

“Brilliant prices great offers & fast delivery”

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Posted 1 month ago

“Easy to order, always a good price ! Unfortunately part of my order arrived damaged & I was offered a very suitable solution ! Highly recommended!”

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Posted 1 month ago

“Easy to order, quick delivery and great price”

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Posted 1 month ago

“Excellent perfumes original stuff will buy again soon”

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Posted 1 month ago

“I’d like to say that this website offers some great deals where you can find some good quality products and prices you will love, very happy with the service I receive and the prompt delivery service.”

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Posted 1 month ago

“Purchased 2 products for my wife at her request. Priced very competitively and delivered as notified. Very satisfied”

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Posted 1 month ago

“Both perfumes did not last suspect fake didnt want to know when I stayed how dissapointed I was.”

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Posted 1 month ago

Hello, Thank you for your review. We can confirm all items are genuine as labelled. Justmylook x

Posted 1 month ago

Justmylook is rated 4.6 based on 103,072 reviews