Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 105,609 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 105,609 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 15th September 2026

Bridget Chukwudile

Justmylook 5 star review on 13th September 2026

2709

Anonymous

Anonymous // 01/01/2019

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“Easy to order , arrived quickly , will definitely be a returning customer. Recommended”

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Posted 1 month ago

“Great products at great prices 👍🏻”

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Posted 1 month ago

“Easy to order, quick delivery. Thank you”

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Posted 1 month ago

“Competitively priced and great product range, my order was promptly and safely dispatched with excellent communication throughout.”

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Posted 1 month ago

“Very pleased to be able to get Calvin Klein Escape perfume at such a great price with excellent delivery options and costs always arriving quickly. Always plenty of great offers across all beauty and healthcare departments. Very happy.”

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Posted 1 month ago

“Well wrapped and arrrivedquicklu”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“Just fantastic! Had everything I needed and more, got a brilliant price and all came in a flash, willbw shopping here again!”

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Posted 1 month ago

“Had to wait 10 day for the delivery and missed the birthday it was bought for.”

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Posted 1 month ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 1 month ago

“Good timing delivery”

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Posted 1 month ago

“Easy to place my order, was kept updated regarding progress of order & delivery by email, same as previous orders, definitely recommend using JustMyLook.”

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Posted 1 month ago

“Excellent prices for branded products and fast delivery. Would recommend.”

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Posted 1 month ago

“I had never heard of Just mylook, I am so glad I did tho, ordering my perfume was quick and easy, delivery was quick, perfume was well packaged, perfume was a bargain, would definitely recommend, will be ordering again.”

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Posted 1 month ago

“Very happy with my purchase and the swift delivery. I would recommend this company.”

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Posted 1 month ago

“I never received my package, DPD stated they delivered it to my local CO OP but I never received a message or QR Code for the pick up and didn't find out until I wrote to Justmylook stating my package was overdue, I then visited the CO OP who said my parcel wasn't there. To date Justmylook haven't told me the results of their investigation and I'm still awaiting a refund”

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Posted 1 month ago

Hello, Thanks for your review. We can see our customer care team has raised an investigation with the courier and awaiting a response from them. Justmylook x

Posted 1 month ago

“THIEVES! I placed an order for a bottle of shampoo and they sent the WRONG ITEM. They emailed me 3 times asking for proof that the wrong item was sent. When they FINALLY acknowledged their mistake, and I asked for them to send me the correct item and they refused, stating I need to send their incorrect item back first. I did, sending proof of postage via Royal Mail. I asked for a refund instead of the replacement item as I no longer trust them. They have both refused to send out the correct item nor to give me a refund. Other companies would have as a gesture of good will. I will take this further. DO NOT SHOP with them, better to use a reputable company. I waited 2 weeks to post a review, still not resolved.”

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Posted 1 month ago

Hello, Thanks for your review. Unfortunately we do require all incorrect items to be returned before we issue anything further, we can see our customer care team has issued a prepaid label for you to do so. Justmylook x

Posted 1 month ago

“Great products, amazing prices, brilliant delivery!! Cant fault. Genuinely great service!! Will always be my first port of call when looking for beauty products. They beat other companies the majority of my searches!! 👌”

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Posted 1 month ago

“Nice perfume! Last longer”

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Posted 1 month ago

“Great product choice, delivered quickly. Great service .”

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Posted 1 month ago

“So sorry for not replying. I have not used the shampoo n conditioner yet. The styling spray is so lovely 😁”

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Posted 1 month ago

Justmylook is rated 4.6 based on 105,609 reviews