Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 101,173 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 101,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 18th January 2026

Madeline Goode-Marshall

Elaine Boyer

Angi Shaffi

213b Marrowbone Lane The Coombe

2243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never recieved my order and had to chase twice for an update to then be advised there was a "stock error" and they have refunded me (that same day that I chased again) apparently there was no stock. I ordered 3 things so unlikely this is true. I sent an email to ask why I was issued a tracking number if all the items were out of stock but had no response back so currently I do not believe this is a legitimate store and would advise you NOT to order this is potentially a scam site collecting data.”

Helpful Report

Posted 3 weeks ago

“I wanted perfume for Christmas as a last minute gift and chose Justmylook as they advertised delivery in time for Christmas on their website. I even paid more than other websites who were honest and said would be delivered after Christmas. The perfume arrived on the 27th which was extremely disappointing. Won’t use again.”

Helpful Report

Posted 3 weeks ago

“Bought a few perfumes off this site for my girlfriend, nearly always got excellent discounted prices on big name fragrances. Very happy and would use again.”

Helpful Report

Posted 3 weeks ago

“Never had an issue with this site until I ordered something and the completely wrong product came. Which is an inconvenience because I have to go through the stresses of the return policy. Which is stressful for someone disabled such as myself.”

Helpful Report

Posted 3 weeks ago

“Perfect and arrived in very good time. I have used this company several times now, and have been happy with every purchase. Will definitely use again 😊”

Helpful Report

Posted 3 weeks ago

“Both my products where great, well packaged and delivery was very quick.”

Helpful Report

Posted 3 weeks ago

“Great prices and a cracking service. Very happy”

Helpful Report

Posted 3 weeks ago

“Fast delivery and very well packed.”

Helpful Report

Posted 3 weeks ago

“Great selection of men's aftershave. I chose the Givenchy Gentleman Society Boisee. It has a beautiful long lasting scent. It was well packaged and swiftly delivered.”

Helpful Report

Posted 3 weeks ago

“Great product at a super fantastic price. We will definitely shop with you again.”

Helpful Report

Posted 3 weeks ago

“I had a great experience with this online perfume shop. The prices were excellent compared to other websites, and the value for money really stood out. My order arrived quickly and was well packaged, which made the whole process smooth and stress-free. I’m very happy with both the service and the quality, and I’ll definitely be ordering again. Highly recommended!”

Helpful Report

Posted 3 weeks ago

“Absolutely no point or worth it buying from here. Received a damaged item. Emailed the customer service. AI asked questions and no human got in touch. Lost money and wasted time.”

Helpful Report

Posted 3 weeks ago

“Absolutely horrendous customer service ordered a parcel accidentally wrote the wrong address within two minutes of ordering. I emailed your customer service. No one responded to me until four days later. Had plenty of time to change my address. The following response after the first response from your customer service was a week later I will never be ordering from you ever again.”

Helpful Report

Posted 3 weeks ago

“Quick delivery time, product as described , great prices”

Helpful Report

Posted 3 weeks ago

“Always get my Nioxin shampoo and conditioner from Justmylook because they always have the largest size at the best price. Delivery is always swift. Great quality and service always.”

Helpful Report

Posted 3 weeks ago

“Excellent arrived quickly and very well packaged 😊”

Helpful Report

Posted 3 weeks ago

“Seamless purchase. Had the items I wanted in stock and they were dispatched and delivered in a couple of days. Despite it being just before Christmas. Superb. Tracking was also accurate which I appreciated.”

Helpful Report

Posted 3 weeks ago

“Excellent prices and quick delivery to Ireland”

Helpful Report

Posted 3 weeks ago

“All good with justmylook.”

Helpful Report

Posted 3 weeks ago

“Amazing service!”

Helpful Report

Posted 3 weeks ago

Justmylook is rated 4.6 based on 101,173 reviews