Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,116 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,116 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 2nd July 2026

Lorida Asllani

Justmylook 5 star review on 28th June 2026

Anonymous

Justmylook 5 star review on 14th June 2026

Nicole Henderson

2441

Anonymous

Anonymous // 01/01/2019

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“My item has not been delivered”

Helpful Report

Posted 1 month ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 1 month ago

“Great authentic product. Reasonable price & fast delivery. I will use this website again. Thanks 🙏”

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Posted 1 month ago

“Very pleased”

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Posted 1 month ago

“Fabulous website, my go to for anything beauty. Great website very easy to navigate through and very easy check out process. I always receive my deliveries very quickly and they are packaged very well. A super website!”

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Posted 1 month ago

“Great service, very quick dispatch time. Excellent communication throughout. Great product as described. Thank you 😊”

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Posted 1 month ago

“Don’t bother with this company they just lie at every single point after they receive your money Everything other msg is from an overseas number an every response starts with unfortunately Unfortunately they sent out an order missing items an unfortunately they are out of stock but after I had argued with them they miraculously found a product when I asked if it was the original product in the advertisement, they said that that’s just used for advertisement illustration an you don’t actually get that ???? 😂😂😂 an unfortunately if I wanted to return the item that they have sent incomplete, I would have to pay a return? The worst customer service, stay away!”

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Posted 1 month ago

Hello, Thanks for your review. We can see our customer care team has reached out to resolve this for you. Justmylook x

Posted 1 month ago

“I ordered perfume which was delivered very quickly and was very weĺl packaged. I am very pleased with the overall service received. Thank you.”

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Posted 1 month ago

“Olaplex shampoo , conditioner & oil fab love it”

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Posted 1 month ago

“Quick and easy delivery. Good product. Nothing to complain”

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Posted 1 month ago

“Comunicazione efficiente, prodotto ben protetto. Arrivato nei tempi previsti. Confezione e profumo di buona qualità”

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Posted 1 month ago

“Satisfactory experience”

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Posted 1 month ago

“Very good service I recommend this site i am happy with my product”

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Posted 1 month ago

“I ordered but I never received my item ,in sted I get my money back, I'm not happy for this experience”

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Posted 1 month ago

Hello, Thanks for your review. We can see our customer care team has issued a full refund. Justmylook x

Posted 1 month ago

“Perfect.Fast delivery and good products.”

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Posted 1 month ago

“Super quick delivery. Lovely shampoo and conditioner. Smells gorgeous.”

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Posted 1 month ago

“Fabulous I usually buy these once a year, unfortunately after all these years my supplier has discontinued! Lucky for me I found the one at Justmy look perfect so I will be a reguler customer so thank you!!!”

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Posted 1 month ago

“Very good and quick service great product well packaged and prompt delivery would recommend”

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Posted 1 month ago

“Easy to order well packed speedy delivery love the products .”

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Posted 1 month ago

“The products are very nice Arrived in time”

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Posted 1 month ago

“Great service, prompt delivery. Shame theres a limit on the aerosol deliveries but would recommend all the same.”

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Posted 1 month ago

Justmylook is rated 4.6 based on 104,116 reviews