Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,194 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,194 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 6th July 2026

Prakash Kulkarni

Justmylook 5 star review on 5th July 2026

Queen Oladunjoye

Kayleigh Payne

Anonymous

2470

Anonymous

Anonymous // 01/01/2019

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“it was my first time shopping with Justmylook And it won't be the last really fast delivery product perfect and beautifully wrapped and price unreal great value Very happy thank you”

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Posted 4 months ago

“Have used justmylook for years. They have a great range of products at reasonable prices. Delivery is always quick and well packaged. Would definitely recommend.”

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Posted 4 months ago

“Great fragrances. Ordered efficiently and delivery was quick. Amazing service. 101% recommend justmylook.”

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Posted 4 months ago

“Brilliant price on all products. Super fast delivery to Northern Ireland.”

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Posted 4 months ago

“Good quick service. But my one bottle of conditioner arrived wrapped in 5 meters of bubble wrap, and then plastic outer packaging. Hello!!!”

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Posted 4 months ago

“Very quick delivery”

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Posted 4 months ago

“Customer service shocking. Left without the item i paid for or a refund for 2/3 weeks!!”

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Posted 4 months ago

“Amazing products and a good price 😁”

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Posted 4 months ago

“Didn’t receive my parcel, chased numerous times. Currently £90 and a birthday gift for my mother down. Still waiting on a reply.”

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Posted 4 months ago

“Products are quality , always prompt delivery.”

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Posted 4 months ago

“placedof an order on january 27th as of today 10-02-2026 have not received it have had emails with customer support but still no resolution to the problem”

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Posted 4 months ago

“Perfect! Bought as a gift and was perfect.”

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Posted 4 months ago

“Great shop,nice prices!Highly recommend”

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Posted 4 months ago

“Very happy with my purchase”

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Posted 4 months ago

“Ordered calvin cline spray Such good value Is fir a present later on the year”

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Posted 4 months ago

“Always get my manipulator from these guys. Brilliant service”

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Posted 4 months ago

“I received a product from this company which malfunctioned after 2 days. I have been corresponding for days. I want either a replacement or refund. They are not eager ti respond. Very poor customer service. Will not use this company again.”

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Posted 4 months ago

“My order arrived with the packaging broken, battered and ripped. The products looked old. When I contacted this company ( several times ) using their email and WhatsApp I got no response and ever since they are refusing to reply and deal with my issue. They appear very happy to take your money but not deal with any complaints regarding their poor products. Do not buy from this bogus company. Ripping customers off. I wonder if trading standards are aware !”

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Posted 4 months ago

“Great service😊”

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Posted 4 months ago

“Sent a parcel without writing my door number on the parcel. Shoddy customer service and useless.”

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Posted 4 months ago

Justmylook is rated 4.6 based on 104,194 reviews