Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,338 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,338 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 25th October 2026

Sumera Memon

Lindsay Davies

Mohammad Abdulkhani

Awais Butt

Gabrielle Munslow

2737

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the Eveline eyebrow brush, which I would recommend because it lasts for ages. The other items in my order I haven’t used yet.”

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Posted 4 months ago

“The webpage was extremely well designed and I was able to place my order without any trouble due to the excellent UI design.”

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Posted 4 months ago

“Great price, product and fast delivery!”

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Posted 4 months ago

“Good site with lots of beauty brands at competitive prices. Easy to order & efficient delivery.”

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Posted 4 months ago

“Always a great professional service.”

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Posted 4 months ago

“Fantastic experience with JustMyLook! The website was easy to use, prices were very competitive, and my order arrived quickly and in perfect condition. There was a great selection of products available, and everything was exactly as described. The whole process was smooth from start to finish. I’ll definitely be ordering from JustMyLook again and would highly recommend them to anyone looking for quality beauty and hair products at great prices.”

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Posted 4 months ago

“Product as described and fast delivery”

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Posted 4 months ago

“Website was super easy to order from, my items arrived promptly and very well packaged, prices were good to with free delivery. Very pleased with my purchase.”

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Posted 4 months ago

“DO NOT SHOP HERE! Very disappointing experience. My parcel was left outside despite my delivery instructions and, when I returned home, it was missing. Customer service refused to help and told me to chase Royal Mail myself to obtain proof of misdelivery. Under the Consumer Rights Act 2015, my understanding is that the retailer is responsible for ensuring goods are delivered to the customer. Despite this, they refused to take responsibility or resolve the issue. I felt the burden of a missing parcel was unfairly pushed onto me, even though I paid for the goods and never received them. I left this review on a different website and Justmylook responded by saying they checked the tracking and the parcel was left in a 'safe place' authorised by me WHICH IS A LIE, they can clearly see I did not authorise any safe place. Not only do they refuse to help the customers, they also lie. I reported them to trading standards and opened a chargeback with my bank.”

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Posted 4 months ago

Hello, Thanks for your review. We can see your order has been delivered to your preauthorised safe place. Justmylook x

Posted 4 months ago

“Efficient and good quality”

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Posted 4 months ago

“So far reliable to order from. Will continue.”

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Posted 4 months ago

“Delivery was not as good as expected”

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Posted 4 months ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this. Justmylook x

Posted 4 months ago

“Amazing product”

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Posted 4 months ago

“Was a bit tricky finding exactly what I wanted as layout of each perfume was a little confusing an jumbled together closely. But once I found what I needed it was quick and simple at checkout. And the delivery time was amazing !!!”

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Posted 4 months ago

“I am very sad. The perfume has a different smell.”

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Posted 4 months ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 4 months ago

“Great reliable company with fantastic prices.”

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Posted 4 months ago

“Amazing product,fast delivery.”

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Posted 4 months ago

“Never received my order”

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Posted 4 months ago

Hello, Thanks for your review. We can see our customer care team has reached out to resolve this for you. Justmylook x

Posted 4 months ago

“I orderedmy product, it was very competitively priced. It arrived promptly.with free delivery. No fuss, genuine product. What's not to like?”

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Posted 4 months ago

“My biovene Rosehip Oil arrived not full. Small amount was in dropper and bottle empty Very disappointed”

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Posted 4 months ago

Justmylook is rated 4.6 based on 106,338 reviews